Flood and Flood's wife

Hello Anwer, Welcome! Please tell us: Parent device name & iOS version? for example: 5c, iOS 1.34.0.x KSK version, installed on parent device? for example: 1.21.0.1048 Child device name & iOS version? for example: 5c, iOS 1.34.0.x KSK version, installed on child's device? for example: 1.21.0.1048 KSK free or licensed? (see note at the end of my reply) Please post back? Thank you. Note: Kaspersky free software has (config) limitations, advertising & no Technical Support. If we know this, we ensure we never waste your time, advising you, for example: "contact Technical Support".

Hello tom.candle, You're very welcome:pray_tone3: Thanks for posting back. It's very easy to test. Source a "benign" test file and replicate. If "unable to restore files to original VeraCrypt loc" is a genuine bug, Kaspersky experts will assist if at all possible. Let us know the outcome when there is one? Thank you.

Hello VVo0SebJ3dnQT4NKoSLX,How can I fix this? Welcome! Please tell us W10 version? build? (to find the information, using Windows "search", type winver a popup will display the required info) KIS 19.0.0.1088 patch(x)? x=letter KIS free? or licensed? (see note, at the end of my reply) What browser(s) & version, are installed and being used please? So I can test the issue, could you please write several (https) urls (that are not being blocked) to a text file, upload the file, using the "upload" icon, in your reply please? Please post back? Thank you. Note: Kaspersky free software has (config) limitations, advertising & no Technical Support. If we know this, we ensure we never waste your time, advising you, for example: "contact Technical Support".

Hello sads45, Thank you for posting back and the information. pjcolonna reported "Virus Scan Failed", issue, very similar to what you're reporting Google Chrome Download to a network drive - Virus Scan Failed, due to File AV. pjcolonna's solution was to change: HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments ScanWithAntivirus value from 3 to 1. If, you are comfortable modifying RE, before making any changes, please create a system restore point, and export the registry. However, if you're not familiar with Registry Editor, you may wish to contact Technical Support (to guide you), or post back so we can provide detailed steps? In anticipation of an obvious question, "how come this is happening with KTS 2020?" It could well be a bug the Lab need to work on. The only way to know that, is to submit Traces, GSI, Windows logs etc., to the Technical Team, (reference documentation at the end of my reply) Please let us know what you decide? Thanks & best regards. GSI & Windows logs

Hallo frank.td, Kaspersky 2020: Diese Neuerungen erwarten Sie 27 Aug 2019 Kaspersky Internet Security 2020: Neuerungen Freundliche Grüße

Hello sads45, Welcome! Please tell us: Operating system full name? version? build? KTS: free? or licensed? (see note at the end of my reply), patch(x)? x = letter If you're using Windows, AND, if you're familiar with Registry Editor, please check the following key: HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments ScanWithAntivirus - what "value" is set? Please don't change anything in Registry Editor, simply look and report back please? If you're not using Windows, please let us know 1. & 2.? Thank you. Note: Kaspersky free software has (config) limitations, advertising & no Technical Support. If we know this, we ensure we never waste your time, advising you, for example: "contact Technical Support".

Hallo frank.td SPAM // Kein SPAM - Button im Outlook, nein. Interessant ist es nicht? Wiederbelebter schw:pig2:ineklang, aber etwas wirklich notwendiges, nein:angry:! (Liste) Ich werde das dokument nachschlagen und über das wochenende zurückschicken. Wenn es Artikel gibt, die speziell Sie betreffen, lassen Sie es mich wissen, es hilft mir, die genauen Informationen zu finden. Freundliche Grüße

Hello Deadlyizzy, Thank you for posting back:pray_tone3: Do not worry, it's easy for the Moderators to move your topic. I have sent them a request. Best regards.

Hallo frank.td Herzlich willkommen! So schwer zu beantworten, bc, hatte nicht jeder Benutzer, der ein Upgrade durchgeführt hat, Kinderkrankheiten. Können Sie uns genau sagen, welche probleme? Wir können Sie informieren, (wenn) sie angesprochen wurden. Ich habe 2020 benutzt / getestet, hatte keine nennenswerten Probleme. (Ich habe eine Überprüfung für 2020, aber es ist kein Fehler, sondern eine "neue Richtung" von Kaspersky, & imo, eine sehr unkluge). Abgesehen davon spielt die persönliche Wahl auch eine Rolle bei der Entscheidung für ein Upgrade. Die neue Generation enthält Ergänzungen, die in früheren Versionen nicht verfügbar waren. Freundliche Grüße.

Hello Deadlyizzy Welcome! The topic is in Products for Home, Kaspersky Anti-Virus Are you using Kaspersky "home" software? KAV - Kaspersky AntiVirus & KSC 11? Please let us know, so the Mods can move your topic, if necessary, to: Products for Business, Kaspersky Corporate Products https://community.kaspersky.com/kaspersky-corporate-products-27, that way, the Community members with expertise in your software will be happy to help, if they can. Best regards.

Hello tom.candle, Thanks for posting back. I'm a little confused, have I "misquoted"? If so, my apologies, certainly not intentional. If there is a bug, unfortunately, because you're using Kaspersky free software, there's no Tech Support, otherwise, it would be good to escalate the issue. TS would collect all necessary data, traces, logs and have the experts analyse, advise and resolve, or advise, if they found a bug did not exist. Please read: Compatibility of Kaspersky Lab products with VeraCrypt Thanks.

Hello JeffG.DLAN, As well as my previous post, just for general information, please read: KPC - when the timezone is changed & please confirm: Windows Parental Control feature, is not enabled/configured, on the impacted devices? Please let us know? Thanks.

Hallo TomTaylor Ich stimme zu, Kaspersky's "kommunikation" lässt zu wünschen übrig. Es ist ein sich wiederholendes problem. --- Auf thema:wink:, wie heißen die kleinen "bewegenden Dinge", in deinen Posts sind? (Ich mag!!:grin:) Mfg.

Hello tom.candle, Welcome! Kaspersky documents KAV free limitations, clearly stating Kaspersky Free provides Core protection: I agree, "it would be nice", however, all Kaspersky free software, has limitations. The premium products provide all the "bells and whistles", including white listing. Best regards

Hello JeffG.DLAN, Thank you for posting back. I understand/remember, KPC config was to limit IE use (1hr/daily): (1) So, there are 5 devices, with KPC configured, on/active/enabled - is that correct? IF "yes", what KPC config has been set for the other devices? (2) How many devices, in total, with KPC enabled/active? (3) Are the devices remote (to you)? (4) (On all impacted devices) have time zones and system time been confirmed in Bios? Please check this carefully, when time zone changes, the computer, Internet and application usage time is zeroed out, this may have reset or "messed-up" KPC configuration on affected devices. (5) What patch is KIS19.0.0.1088(x)? x=letter (6) When you select "Update settings" what screen(s) follow? Please post images? (7) On the device(s) where the alert is happening, please export KPC Reports, upload, using the "upload" icon, in your reply please? (8) On device with KPC configured and enabled, with no alert, please export KPC Report, upload, using the "upload" icon, in your reply please? Please post back? Thanks.

Hello KDA, Thank you for posting back & the additional information. There's a bunch of stuff we could do/try to diagnose/troubleshoot & maybe solve, my thoughts are, it would be good for Kaspersky Technical Support to assist you, except, by the sound of it, KSC is unlicensed, ref: "I'm limited to single virtual location, need to spend money to get more options". According to Kaspersky guidelines, Tech Support is only available to users of licensed software, however, you have KIS, premium, so maybe, they might help. At they very worst, all they can say is "no", To contact TS, https://support.kaspersky.com/b2c, select Location, select General product use, select from options: Phone (not available all locations) Online Chat (not available all locations) Submit a request: link redirects to MyKaspersky web portal, sign into your https://my.kaspersky.com/ account, go to https://my.kaspersky.com/techsupport#/requests/new, fill out template, as per my image: As well as providing as much info as possible, ensure you mention you have KIS Premium. If TS are unwilling to assist, or if you decide to not try TS, please post back? Thank you:pray_tone3:

Привет MOZART Добро пожаловать! Спасибо за публикацию и изображение, однако, не все из нас читают Rsuuian, это поможет нам, если вы тоже скопируете информацию о предупреждении и разместите ее в виде текста, чтобы мы могли переводить. Если вы доверяете программе, вы можете добавить исключение, пожалуйста, прочитайте документы, руководства: проблеме с сертификатом при попытке открыть сайт Большое спасибо и лучшие пожелания.

Hello Nasanbuyan, Thank you for posting back:pray_tone3: Don't worry, the Moderators will move your topic to: Products for Business, Kaspersky Corporate Products That way, the Community members who specialize KES, will help, if they can. Also, always include: software version and operating system information. Best regards.

Hello Nasanbuyan, Welcome! The topic is in Products for Home, Kaspersky Anti-Virus Are you using Kaspersky "home" software? KAV - Kaspersky AntiVirus? Please let us know, so the Mods can move your topic, if necessary, to: https://community.kaspersky.com/kaspersky-corporate-products-27, that way, the Community members with expertise in your software will be happy to help, if they can. Thanks

Hello stephan1827, Thanks for posting back:pray_tone3: Kaspersky document the KSK solution as "designed" to be applied (parent) 1 device, (child), another, different device. To help me understand your requirements, how does it work (now), if the child is using the device, KSK is configured to block device after x hours, time expires, how are you notified? And, how do you action (for example: grant more time)? Also, can you please copy from INC000010232377, the information you submitted, and the reply from TS please? Thank you.

Hello KDA, Thank you for posting back. (1) KSC version ?: --- (2) Q: What other applications are active, in use, when speed drops? (2) A: "makes no difference" If nothing is: active, being used, how is "speed drop" identified? (3) How often is KSC used, enabled, activated? (4) Please list all internal network devices? (5) Is there any anti-virus software in use? If "yes" please provide name & version? Please post back? Thank you:pray_tone3:

Hallo alle: Schulte Buddel Longlife TomTaylor HorstG astor27 MyLife Tiranon Dr.Mabuse dj3d Es gibt kein KAV Free mehr, es sei denn, ein Kunde / Abonnent von Kaspersky hat eine abgelaufene KAV/KIS/KTS-Lizenz, dann wechselt KAV/KIS/KTS für 365 Tage zu KAV Free. Der Abonnent hat 15 Tage Zeit, um die ursprüngliche Lizenz zu verlängern oder KAV Free zu verwenden. ---- Für alle, die Kaspersky Free verwenden möchten - das einzige verfügbare Produkt (als direkter Download) ist Kaspersky Security Cl:cloud:ud Free :pray_tone3:

Hello JeffG.DLAN, Welcome back! As well as the information posted by @KarDip From memory, you applied an internet use, time restriction, by configuring KPC: (1) Can you please post an image of the notification that's causing the issue please? (2) Are any other KPC configurations applied? (3) How many devices have KIS, with KPC configured? (3a) Is the issue happening on all devices? Please post back? Thank you:pray_tone3:.

Hello KDA, Welcome! Please tell us: (1) Operating system full name? version? build? (2) KSC version? (3) Any other Kaspersky software: "yes". (3a) Free? or licensed? (see note at the end of my reply) (3b) Full name? version? patch(x)? x=letter "no" (4) What other applications are active, in use, when speed drops? (4a) Does speed drop (when KSC is active) happen 24 x 7? (4b) Has KSC been installed for a long time? Installed recently? (4c)Have you tried any recovery steps? (4d) What type of network service is installed, Wifi, Broadband, Cable, something else? Please post back with as much details of the issue as possible? Thank you:pray_tone3: Note: Kaspersky free software has (config) limitations, advertising & no Technical Support. If we know this, we ensure we never waste your time, advising you, for example: "contact Technical Support".

Serge Anvarov В MyKaspersky: Вы отключили компьютер - ? «да», следовать (2+), «Hет», следовать (1) > (1f) (1a) Перезагрузка - ПОЛНОЕ выключение компьютера (1b) Перезагрузите компьютер (1c) Убедитесь, что приложение KIS активно (1d) Войти в MyKaspersky (1e) Убедитесь, что MyKaspersky и Computer «активны» «подключены» (1f) Запустить KSC / VPN - data =? ---- (2) Удалить KSC / VPN (2a) Перезагрузка - ПОЛНОЕ выключение компьютера (2b) Перезагрузите компьютер (2c) Загрузите НОВЫЙ KSC / VPN https://products.s.kaspersky-labs.com/homeuser/ksecwin4.0/20.0.14.1085abc/russian-RU-0.2013.0/3232383630317c44454c7c31/ksec20.0.14.1085abcru_18893.exe (2d) Установите KSC / VPN (2e) перезагрузка - полное выключение компьютера (2f) Перезагрузите компьютер (2g) Убедитесь, что приложение KIS активно (2 часа) Войти в MyKaspersky (2i) Убедитесь, что MyKaspersky и Computer «активны» «подключены» (2j) Запустить KSC / VPN - data =? 300 = :clap_tone3:!, 200 = :disappointed:> (3) ---- (3) Есть ли у KIS лицензия? «да» - обратитесь в «Лабораторию Касперского», в службу технической поддержки "нет" - Ответить нам