Flood and Flood's wife

Hello stephan1827, Welcome! Would you be kind enough to direct me to your post please? I'm unable to find the issue posted by you? Many thanks.

KSK (P) 1.24.0.1566, CD, Android 9. PD, Droid Z, 8.0 Hello millervt, Thank you and you're most welcome! I forgot to ask the most important question:disappointed:I am sorry! May I know your child's age please? Thank you:pray_tone3:

Привет Serge Anvarov Добро пожаловать в Cообщество! Спасибо, что задали этот хороший вопрос. Ряд клиентов Касперского задали точно такой же вопрос. Фактическим модулем KPM является главное окно приложения KIS, которое нельзя сделать «невидимым», однако для «Рекомендации KPM» в KIS «Уведомления» требуется параметр «игнорировать». Эта проблема была передана специалистам «Лаборатории Касперского» (Россия) и в настоящее время рассматривается. Мы сообщим вам, как только узнаем от них. Мои наилучшие пожелания:pray_tone3:!

Hello wiku, In case no-one from the Corporate Community responds to your post, please follow my earlier advice. Thank you and best regards.

Привет Serge Anvarov Добро пожаловать в Cообщество! Подключитесь к своей учетной записи MyKaspersky, https://my.kaspersky.com, 200 МБ увеличивается до 300 МБ / ежедневно (для Kaspersky Secure Connection / Vpn Free) Однако недавно я заметил, что дневная норма после подключения к учетной записи MyKaspersky составляет 500 Мб / день. (Это может отличаться в зависимости от местоположения / региона). Кроме того, Kaspersky Secure Connection / Vpn Free имеет 18 виртуальных локаций; ограничение заключается в том, что местоположение задается программным обеспечением Kaspersky и не может быть настроено. С наилучшими пожеланиями:pray_tone3:

Hello Frmg, Welcome! Please tell us: KIS free or licensed? See note at the end of my reply. Can you explain more please: "Every virtualization software works except Kaspersky"? May we have a screen print of the issue please? Is Windows DeviceGuard enabled? Please confirm Windows Sandbox is disabled/off ? Please let us know? Thanks:pray_tone3:. Note: Kaspersky free software has limitations, advertising & no Technical Support. It helps if we know this information, we can ensure we never waste you time, advising you, for example: "contact Technical Support".

Hello millervt, Thanks for posting back. KSK 1.24.0.1566 Android 9. Droid Z, from what I can ascertain, Droid Z was released 2016. Could you please go to (phone) Settings, select "About" or "About device" (generally at the very bottom of the list), look for Android version please? Examples of (Android) version numbers: 4.4, 5.0 – 5.1.1, 7.0 – 7.1.2, 9. Please let me know? Thanks.

I want to restrict time on apps like games. Allow unlimited times on phone calls-communications - I want them to use the phone to stay in contact with friends. I can see how on the My Kaspersky website to restrict, app by app for how many hours per day they can be used, which would be great if they only used one of them. The problem is that, if I set a time limit of 2 hours for Game 1, and 2 hours of Game 2, then they can play games for a total of 4 hours which is longer than I want. And if they have multiple games, they can play games all day. What I want to do is to set a time limit in hours per day for all apps except those I whitelist from that restriction. That way, I can let the kids use, for example, snapchat and tictok as much as they want, since there are only a few apps that I want them to have unlimited use of. Can I do that now, and if so, how? Hello millervt Welcome! Please tell us: Child device operating system name? version? build? KSK version? KSK free or licensed? Please post back? Thank you:pray_tone3: Note: All Kaspersky free software has (configuration) limitations, advertising & no Technical Support. If we know this information, we can ensure we never waste you time, advising you, for example: "contact Technical Support".

Hello floridaman100 Welcome! Please post a image of the Safe Money popup? Also, please let us know MAC operating system name and version? KIS version? patch(x)? x = letter KIS free or licensed? (see note below) Please post back? Thanks so much:pray_tone3: Note: Kaspersky free software has limitations, advertising & no Technical Support. If we know this information, we can ensure we never waste your time, advising you, for example: "contact Technical Support".

Hello wiku, Were KIS & KSC "auto-detected"? Have you followed the command example?

Dear ntpsang17061993, Thank you for posting back:pray_tone3: We're delighted the issue is solved:smiley:! My very best regards.

Hello @RecklessWarlock, Welcome! Thank you for posting, for the information and the screen print - very helpful :clap_tone3: May I ask please, is Kaspersky Secure Connection licensed? Please post an image of the KSC General Rules Screen (refer my image) &, in "Manage Known Wifi Networks", do you see your network device? Please let us know? Thank you

Hello Mostafa316, Thank you for posting back and confirming the environment. The MODs will move your topic, that way the Community Corporate members, will help if they can. Also, Support for business products , select Location/Country, select General Product use, select from available options: Submit a request via Company account web portal, Phone Support, if it's available in your location, Online Chat, if it's available in your location Kasperksy Premium Support Best regards

Hello Mostafa316, Welcome! Your topic is in Kaspersky Anti-Virus (Products for Home). Are you using KES in a home environment? If not, I will ask the MODS to move your topic to (Kaspersky Corporate / Business software) https://community.kaspersky.com/kaspersky-corporate-products-27 Please let us know? Thanks.

Hello janusz258, Thanks for posting. Have you followed all steps I posted? Please let me know? Thank you.

Hola frujaro ¿La respuesta publicada (En tu otra publicación (B2B) por Schulte ) no proporciona la solución? ¿Por favor déjanos saber? Muchas gracias.

Hello vovanhab, Welcome! Please tell us: (both computers) Win 7, version? build? service pack? (open command prompt, type winver press enter) KFree, version? patch(x)? x=letter MS Office version? Is MS Office an installed application? What's been updated? Kaspersky software? If "yes" from which version? If "no", please provide specific "updated" information? Please enable Traces, replicate the issue, turn of Traces, save as .zip, upload the trace logs, using the "upload icon", in your reply? Thanks and best regards.

Hola frujaro Muchas gracias por publicar nuevamente y confirmar su producto:pray_tone3:. He pedido a los Mods que cambien esta publicación a B2C y cierren la otra publicación duplicada. Muchas gracias y saludos!

Hola frujaro, Muchas gracias por publicar de nuevo y confirmando tu producto. ¡Es un error fácil de cometer! ¡No te preocupes! Le pediré a los Mods que cambien la publicación a la que @Schulte ha respondido amablemente, B2C, y cierre esta publicación. Muchas gracias y saludos:pray_tone3:!

Hello DarkWav, Thanks for replying. From the "real" machine, please export Kaspersky Security Cloud 2020, Reports, ALL Events, please choose 7day or 30 day period. Please upload the report, using the "upload icon", in your reply. Thank you.

Ola Stephan, (1) "Pausado Proteção, Operação de todos os componentes de proteção está em pausa" Clique com o botão direito do mouse no ícone da Kaspersky localizado no canto inferior direito, próximo à data e hora, clique em retomar a proteção. (2) Com a proteção do KTS retomada, favor fornecer todas as informações anteriores. (3) Por favor poste uma imagem de tela do "KTS, Relatórios Detalhados", refira imagem 1 Muito Obrigado.

Hello wiku, Was Kaspersky Secure Connection, installed from the Kaspersky Home Software range? ---- Essentially, your two topics are the same. ---- As you now have licensed Kaspersky Corporate software, it would be better (for you) to have one topic, in the correct category, i.e. https://community.kaspersky.com/kaspersky-corporate-products-27. ---- I will ask the MODs, to merge you posts. ---- Also, (in case no one from the Corporate Community responds to your post), please contact: Kaspersky Business support , select location, then select, from available options: Submit a request, via Company Account Phone Support, if it's available Premium Support - again, select from available options Thank you. '

Hello wiku, Please let us now which (of your identical posts) you wish us to respond to, B2C - Kaspersky Home Software, or B2B - Kaspersky Business products? Thanks.

Hello krembuk, Thanks for posting back. Please provide a url where, physical keyboard, page up/page down buttons work, in a Firefox browser? Thanks.

Hello wiku, Thanks for posting back. KIS needs to be uninstalled before deploying KES. Also, are there two identical topics posted? Thanks.