sads45

Thank you for your advice. I changed the "ScanWithAntivirus value" from 3 to 1, as suggested, but it made no difference. I have decided to circumvent the problem by installing LibreOffice to replace the old version Of Microsoft office. Having done this I have no problem. Regards

Windows 10 Pro Version 1903 Build 18362.295 KTS version 20.0.14.1085(c) - licensed value is 0x00000003 (3)

I have just updated Kaspersky Total Security to build 20.0.14.1085. I use Microsoft Office 2003 and now, when I try to access an Excel or Word document on my NAS, I get the message "The file cannot be opened because your virus scanner has detected a problem with the file". If I pause the Kaspersky protection I can open the document. If I copy the file to my local hard drive I can open the document. If I create a new document and then save it to the NAS I get the error message when I subsequently try to open it.