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Kaspersky Password Manager

Get help with Kaspersky Password Manager for Windows, macOS, Android and iOS
  1. myuption
    Started by myuption,

    I am trying to install the extension but once I try to install I get an error message. I tried this https://support.kaspersky.com/kpm-for-windows/settings/14258 The error says "The add on could not be downloaded because of a connection failure". I did the same with the regular version of Firefox and it worked, but not in the Developer Edition. How can I install it? I tried copying the files from the other profile, but the extension did not open. Thanks

  2. Jqc25
    Started by Jqc25,

    Hi! Windows 10 Pro 22H2 Compilation 19045.4780. KPM version: 24.2.0.277 / 1721917067_7608 / 1.1.0.2_1 KPM extension version: 24.2.57.2 Firefox version: 129.0.1 (64-bits) My Firefox extension is not synced with KPM. The passwords contained in it are from a long time ago and those that were added some time ago are not shown in the extension. Thank you.

    Flood and Flood's wife
  3. Michael A

    Operating System: Windows 11, Version 25H2 Kaspersky Application: Kaspersky Password Manager (Version 25.1.0.602) Problem Summary: I can't install the Password Manager extension on Firefox. In 'Browsers' (in 'Settings' on the Password Manager app), Firefox isn't listed as an option, only Microsoft Edge. (See image below.) Extra Details: I recently purchased a new laptop. I installed Kaspersky and Firefox, but the option to install the Password Manager extension doesn't appear for Firefox (I've managed to install the Kaspersky Protection extension without issue). I have, however, been able to install the Password Manager extension for Microsoft Edge. I've tr…

  4. AntonyMagnus
    Started by AntonyMagnus,

    Specs: Windows 11 Pro 21H2 Kaspersky Cloud Personal 21.3.10.39 (i) Kaspersky Password 10.0.0.592 / 1652695195_7200 / 1.0.523.0-0.8.3.0_1 FireFox version 101.0.1 Tried to install Kaspersky Password Manager extension on FireFox and it is a dead link. Cannot find Kasperky Password Manager anywhere on FireFox extension site neither.

  5. ChewbaccaBG
    Started by ChewbaccaBG,

    I have subscription for 2 devices for KPM, Windows version is ~ok, BUT, when I install it on Mac I GET ONLY THE FREE VERSION, EVEN THOUGH I HAVE 2 LICENSES!!! THERE IS NO WAY TO OPEN PREFERENCES OR ENTER MY LICENSE CODE. WHAT ................................ ? I UNINSTALLED AND REINSTALLED IT - SAME .............................................. -------------------------------------------------------------------------------------------------- EDIT : Moderation has removed inappropriate content and Tag in this Post --------------------------------------------------------------------------------------------------

    • 13 replies
    • 3.9k views
  6. master_flomaster
    Started by master_flomaster,

    Hello. Created folders in the All Recordings category on one device are not displayed on the other. Is this how sync is supposed to work? Is there a solution to the problem?

    • 0 replies
    • 870 views
  7. VladN

    Given an existing website account for “http://domain.tld”, when trying to create a new website account for same domain but different port, like “http://domain.tld:8080”, i am asked to merge the credentials although due to the port I would expect them to be considered two different websites. This becomes problematic when the two websites have same username but different passwords. So is this expected behavior or can this be considered a bug?

  8. Burki
    Started by Burki,

    I made a long password for my password manager and writed it to paper. My grandmother has a alzheimer. She just took it and we dont know where the paper is. I saved my all game account passwords there and when i click to forgot my password in password manager its saying your files will be gone and i dont want it. Is there any way to reset my password without losing my files?

  9. itunereg
    Started by itunereg,

    Hello. Can i import my passwords from Bitwarden to Kaspersky Password Manager?

    Flood and Flood's wife
  10. Kruk07
    Started by Kruk07,

    Hello, Since the latest update (10.1.0.360 / 1661163879_7232 / 1.0.523.0-0.8.3.0_1) the font used for credentials have changed and it looks funny Is there any way to change it as I do not like it and sometimes it is difficult to read some of the characters/letters. Thanks Kruk

    Flood and Flood's wife
  11. esahin

    Hello everyone, The overall performance of the application is average or slow most of the time. Filling in passwords when I go to a website is slow, I'm waiting 5-10 seconds. Saving passwords in the browser is much faster. Also, using the KPM UI is not responsive as I expected. Click actions take ~0.5 seconds. Scrolling through the accounts page is slow. Delete, update etc. actions take ~1-2 seconds. I want to use KPM but it's slowing me down. Unless there are plans to improve performance, I have to switch to another application. Alternatives of KPM are much faster. I hope there are some plans for the performance. Operating System: Windows 11 Pro, 22H2…

  12. HardikShah
    Started by HardikShah,

    What is primary feature difference between free and paid users? What is the type of encryption used to secure the user data? Can the user data and activities be leaked or handed to intelligence agencies on their will or it will require any subpoena or it is not accessible to anyone(no log policy)? Is there provision to store the user data in local file for non premium users for backup? Is my credit card, email, phone number under monitoring and generate logs for same? There is a mention of data sharing with third party, is there any non disclosure signed to stop them from misusing our private info? These are some queries here because I am unable to access the cust…

    • 2 replies
    • 1.9k views
    Flood and Flood's wife
  13. Spid3rl
    Started by Spid3rl,

    What if one of my passwords gets compromised? Will it say on the app that the password has change for example?

    Flood and Flood's wife
  14. hellermen
    Started by hellermen,

    I have been using my password manager for years. Until just recently ( few days ago) I have been receiveing alerts from my Password Manager that I have several weak passwords. All of my passwords use the maximum amount of numbers, letters, and special characters, that are allowed by the site rules. Why then ….after years of never having weak passwords, all of a sudden the next day I have a slew of “weak” passwords ????????

    • 13 replies
    • 2.7k views
  15. mukesh
    Started by mukesh,

    Getting annoying console error when KasperSky password manager extension is enabled. Password Manager Version: 5.0.3.12 Firefox version: 81.X ( having the same issue in older version too)

    • 0 replies
    • 924 views
    Flood and Flood's wife
  16. rhubear

    I know Android “white listed” apps are not supposed to die in the background. However, on my phone anyway, many many do anyways. After an update in recent months, Kaspersky Password Manager now stays ACTIVE until the phone restarts. You can see this on the drop-down status bar, I’m sure many have seen this already. Screenshot: KPM 5 Days active Well done Kaspersky/KPM devs…. Kaspersky AV on Android is not so lucky. KPM devs, can you teach your colleagues what you did to keep KPM alive?

    • 0 replies
    • 868 views
  17. higgs123456

    I had always bought subscription for "Kaspersky Total Security" and I always had premium subscription for " Kaspersky Password Manager" too. My new subscription for "KTS" says "... 334 days remaining " and I get message from "Kaspersky Password Manager" "Go Premium" because you have the "free edition", when I believed I always had for ...334 days. Has something changed? Please let me know.

    Flood and Flood's wife
  18. Kryzm
    Started by Kryzm,

    Hello, I would like to ask something regarding a recent breach report that I received on my Email, Apparently Wattpad got breached and 270 Million data files got leaked to Hacker Groups. I started receiving tons of Emails from Websites that I have never signed up on, and I don’t know what to do next. I changed all of my more important account’s passwords using the Kaspersky Password Manager and added 2nd step verification. is there something that I need to do extra or I should just ignore those Emails or maybe even Delete my Email? Sorry if this is not the sub to post this but I really need an advice for it.

    • 2 replies
    • 1.4k views
  19. Soumyadip Haldar
    Started by Soumyadip Haldar,

    Hi all, I don't have good encryption knowledge so my question may seem very layman, but I want to understand how KPM works. I understand that KPM stores the passwords in an encrypted form. But What happens when I unlock the vault. Does it store the passwords in storage devices in unencrypted form or does it just keep it in memory? If it's stored in hard drive, then it is pretty vulnerable. And if it's stored in ram the hackers can get a memory dump and suddenly they will have all of my passwords. Also, what happens to the master key? Where is it stored? If it is stored in hard drive, then can't anybody just take the key and the encrypted vault and will be a…

  20. Nance12
    Started by Nance12,

    Kaspersky is overriding my existing password app. I need to disable Kapersky’s so it doesn’t autofill, causing me to have too many login attempts. This is very frustrating because it causes me to get caught in a cycle of resetting passwords and unlocking accounts..

    • 0 replies
    • 2.1k views
    Flood and Flood's wife
  21. markleventhal

    Every time I sign into any website I get this stupid popup wanting me to add it to my password manager, even if that password is already in my database. How can I stop the popups

    • 1 reply
    • 897 views
  22. Korben_Dallas

    Hi everyone! How i can change language from russian to english in kaspersky password manager?

    • 0 replies
    • 1.3k views
  23. rbmagee
    Started by rbmagee,

    I changed my main password at My Kaspersky. I am trying to sync between my PC and iPhone. The new main password isn’t working with My Password Manager on my iPhone. Why not?

    • 2 replies
    • 1.2k views
    Flood and Flood's wife
  24. Bassett
    Started by Bassett,

    Recently got a second hand computer and husband set it up for me, but he put his version of KPWM on it. It would be handy to keep his, despite it not being my profile. So question is, how to add my own KPWM bank of passwords profile as well on the **SAME device.** ? in short can you have two PW profiles on one device, and if so, how to set it up like that, so the Master PW that you enter on the device determines which 'bank' of passwords it accesses?

  25. Jweller
    Started by Jweller,

    Anyone have tips on converting the Kaspersky password text file export into CSV format? I'm annoyed as F*ck that I have to do this because Kaspersky is being forced to leave the US market. I've got hundreds of passwords. I've decided upon a replacement password program, and they have a support document describing how to migrate Kaspersky passwords, but their import requires CSV format. It's going to be quite a slog since Kaspersky doesn't export in a delimited format. Anyone have tips on how to convert using, for example, Excel? Also, until I complete the conversion having all my passwords in a file in plain text is f*cking dangerous as hell. Thanks.

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