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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. Fermin Chong
    Started by Fermin Chong,

    I have 2 computers with Win 10 in a small business runing in my home. I have a program or aplicaction running in Computer 1 and we are connected to the same private network and I have access to that program from Computer 2. In order to access and run the program in Computer 1 from Computer 2, I have to disable Kaspersky Internet Security in Computer 1 and everything work fine, When I enable Kaspersky Internet Security in Computer 1, from Computer 2 I CANNOT access the program in computer 1. What can I do with the configuration of KIS in computer 1.

    • 0 replies
    • 1.2k views
  2. pbk

    In my temp folder are many files with names like this kis.21.3.10.391h_02.13_06.45_4960.apply_patches.kis2021mr3,log They are of size 4MB and about 10 files per day. How can I get rid of these? Why are there so many, and why doesn’t Kaspersky do housekeeping on them?

  3. nacex455
    Started by nacex455,

    After I installed KIS I got the message: Code integrity control is enabled in the operating system. Some application features are unavailable. I have tried contacting KAS Support, but still no response, I have also tried several solutions on the internet but to no avail. Every time I open my PC, this message always shows up, I'm very annoyed. Is there any way to fix this? Thank you 😀

    • 2 replies
    • 16.3k views
    Flood and Flood's wife
  4. Simon Ng
    Started by Simon Ng,

    I have bought Kaspersky Internet Security version with a DVD for Window 10. However, it only contains activation code with xxxxx-xxxxx-xxxxx pattern but not 4-array code pattern. How can I get the code?

    • 1 reply
    • 1.2k views
  5. jahcpa
    Started by jahcpa,

    My question concerns the colored shields used to designate the safety of a website. There are supposed to be 4 colors: green for safe, grey for no info, gold for harmful and red for dangerous. I am only seeing grey shields. I have tried different browsers...chrome, edge and explorer...with the same result. Does this have anything to do with sanctions placed on Russian companies because of the war in Ukraine?

  6. Necro PC
    Started by Necro PC,

    Hi, Hello, what is the best Scan mode in Kaspersky Internet Security Smart Scan On access and modification On access On executionbecause, Kaspersky Internet security detect EICAR-TEST-FILE sometimes (once or twice) ?

    • 3 replies
    • 5.4k views
  7. NicoCole
    Started by NicoCole,

    Hello everyone, I have now a problem with App Lock function in my Smartphone. I put the right code but I don't know why it is rejected and it does not work. If I try to reset the code of the App Lock the Internet Security App does not recognise the password of my My Kaspersky Account. I tried to deinstal the App but appears "unable ti remove". Now I don't have access of several Apps in the Phone. Anyone can help me?

    • 0 replies
    • 2.3k views
    Flood and Flood's wife
  8. Psiu47

    I’ve tried to participate on a open conversation dedicated on this same question, regarding the circumstance in continue to use genuine Windows 7 series after 2021. Nobody seems to answer back there so I decided to ask again now two years after that thread was made. I’m curious since this thread still open. The article on support page is already 1 year old was last reviewed april 2021. I cannot afford upgrading to windows 10 yet because my current PC is really weak. My license is 59* days left to expire. Can I continue reneweing without knowing if Kaspersky will stop supporting this year or untill next year win.7? My e-mail adress got inform about automatic renew system…

    • 2 replies
    • 2.3k views
    Flood and Flood's wife
  9. Wakior
    Started by Wakior,

    Kaspersky always block connection to airplay device. I have to exit completely Kaspersky to connect wifi airplay device. How do I authorise airplay on Kaspersky ?

  10. DIVERSE

    Hello, all. For reasons that might be obvious to those following the news, I am considering moving off Kaspersky’s products — at least in the interim. Some competitors offer trial downloads (e.g. for one month), and indeed even Windows comes with some AV features. But I am aware that it is generally strongly recommended not to allow two AV applications to run simultaneously, and this advice is sometimes simplified to recommend that two AV products should not even be installed at the same time. I am currently running KIS 21.3 on Windows 8.1 x64. The current licence expires around the end of 2022. So my question is this: what should I do with KIS while the alterna…

  11. pbacevedo
    Started by pbacevedo,

    After an update in MTGO.exe the antivirus blocks the application saying that I found the Trojan PDM:Exploit.Win32.Generic.nblk, the all text is: Today, 10/03/2022 06:52:34 p. m.;Se detectó un objeto malicioso;MainNavigation;MTGO.exe;C:\Users\bacev\AppData\Local\Apps\2.0\N1H8KC3J.LYG\MZOHJMML.WDY\mtgo..tion_92a8f782d852ef89_0003.0004_ed1c615b24bb7ca2;38544;PEDROLAPTOP\bacev;Usuario activo;Detectado: PDM:Exploit.Win32.Generic.nblk;Detectado;PDM:Exploit.Win32.Generic.nblk;Troyano;Alta;Exacta;mtgo.exe;mtgo.exe;c:\users\bacev\appdata\local\apps\2.0\n1h8kc3j.lyg\mzohjmml.wdy\mtgo..tion_92a8f782d852ef89_0003.0004_ed1c615b24bb7ca2;Proceso;Bases de datos

  12. tcheu
    Started by tcheu,

    I was playing normaly when suddenly kaspersky gave me a warning and shutdown my game. mtgo (magic the gathering online) is an old game from 2002 and i've downloaded it from the official site. is it a false positive? How can i keep playing it?

    • 19 replies
    • 3.5k views
  13. Dylan
    Started by Dylan,

    Hello, Today i tried to connect my computer to an SQL server on xampp, as usual. But impossible to establish the connection. After a few searches, I found that Kaspersky is blocking the connection with a self defense option. I tried to remove that but I figured out that I can’t edit anything from the settings. Im in admin account on Windows, and Kaspersky was already installed on it when I got it from work. I don’t have the email account, neither as the password. How can I edit theese settings please ?

    • 2 replies
    • 3.6k views
  14. Snowwolfboi
    Started by Snowwolfboi,

    Hi Kaspersky community. I was wonder which of the 4 kaspersky av products is the best product for best protection but also for least money. Which product should i go with if i want to spend as little as possible but at same time get the best protection from kaspersky

    • 0 replies
    • 1.3k views
  15. D14BL0
    Started by D14BL0,

    Hi Does KIS automatically update, or must I manual update the app? Many thanks

    • 0 replies
    • 1.2k views
  16. Emsalem
    Started by Emsalem,

    I´ve installed the mobile version in several mobile phones ( android) wtih no issues using the QR code, but in 2 devices it´s asking a server name ( see attached screen), and no idea what server is this Any ideas ? One of the mobiles never had the instalation before, but the other had this same error before while in the trial version, tried to pud the official version and same error

    • 0 replies
    • 1.9k views
  17. Psiu47

    Since March 6th the data bank daily searched for updates, everytime now when I turn on my PC and click open KIS 21.3.10.391(h), I receive some add from Kaspersky logo to rate the antivirus app. But here is the thing I always turn on my machine offline and after a while that advertise or rate window get closed, and I can’t bring that up. It has been annoying me since everytime I restart my PC to get this over with, that add just won’t stay up for too long. Is there someway to turn off this add? I mean should an antivirus application use advertisements of this kind hidden in the application? I can’t remember this happening in the past since KIS 18.

    • 3 replies
    • 2.6k views
    Flood and Flood's wife
  18. OSAMA RABIA
  19. Vangry
    Started by Vangry,

    Sonarr keeps getting quarantined by KIS even though the application is open source. Is it safe to add it to exclusions list or should i keep it quarantined?

    • 0 replies
    • 1k views
  20. Ariaki
    Started by Ariaki,

    Windows 10, 64 bit, Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz 1.70 GHz. Kaspersky Internet Security - since 2015 and Kaspersky VPN as well. I would like to ask if my KIS 21.3.10.391(h) is the latest upgraded version - or if I need to do something myself manually. Thank you very much.

    • 0 replies
    • 811 views
  21. HOND

    Im not sure this is the same issue as below. Link I can not use internet by using ethernet on usb-hub (Caldigit ts3 plus) But if I unselect the Enable Network Attack Blocker on kaspersky settings, the internet starts working well. Note: wifi is working well always. Spec: M1 max macbook pro 14inch / Monterey 12.2.1 / Kaspersky 21.1.0.150c /Caldigit ts3 plus

  22. ATS
    Started by ATS,

    Could you please scan my below websites: [removed] Thank you.

    • 0 replies
    • 4.3k views
    Flood and Flood's wife
  23. Sam georges
    Started by Sam georges,

    i can see a bug in my sending and receive winddown so what can i do ?

    • 0 replies
    • 817 views
    Flood and Flood's wife
  24. ttcath
    Started by ttcath,

    I saw the datebase was update at 2022/3/2 5:55. and I feel worried about during the conficts among Ukrain and Russia, does Kaspersky will provide the service as usual as before. Thanks!

    • 14 replies
    • 5.1k views
    saddafkhan009
  25. Tbolt16

    windows 10 Pro 21 H2 Kaspersky Internet Security 21.3.10.391 My problem seemed initially to be the same as "Secure traffic in Microsoft Windows...is not monitored” I have 5 KAV certificates. Why, and which one do I use with Mozilla apps?". There were warnings in the KIS interface which I couldn’t get rid of despite following the advice about exporting the Kaspersky trusted certificate and entering it into Mozilla Firefox and Thunderbird storage, which I did. I followed Schulz's advice re changing the store used within KIS and opening and closing Thunderbird. I also reconfigured Thunderbird and Firefox to use the system’d certificate storage. This worked partially in that…

    • 6 replies
    • 2.6k views

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