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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. JamesBlum

    So, I opted for Kaspersky Internet Security and paid with my debit card but then the site showed some error so i tried with another debit card and it still showed error but the activation code came to my email later. The problem is the amount has been debited from both debit cards and therefore i have been charged twice while receiving activation code for only one. What can i do in this situation? can i get a refund?

    • 0 replies
    • 1.1k views
    Flood and Flood's wife
  2. Mark J
    Started by Mark J,

    After installing KIS, my event viewer posts this message on each boot up: Event ID 7006 -- The ScRegSetValueExW call failed for Start with the following error: Access is denied. Is this caused by KIS self-protection? Is there a bug somewhere?

    • 1 reply
    • 19.2k views
  3. ias0na

    Hi! Back in 2018, I have purchased an activation code for KIS (5 devices / 2years) Since then, I only actually used 3 out 5 device allowance. Now, I need to install KIS on another device and I see that latest KIS version is 2020 Is it possible to download and activate KIS2020 with my old (valid) key? I still got few months remaining. Or do I need to find an older version of KIS e.g. 2018 or 2019? In other words - is KIS license valid for all latest versions? For example, if I was to buy a 2yr license now and within those two years I can also download and activate KIS2021 / KIS2022 and so on? Thanks in advance

    • 2 replies
    • 2.3k views
  4. chris2020
    Started by chris2020,

    I have two mobile phones and two tablets covered by my Kaspersky internet security but when I look at the devices list on my windows pc it names them as tablet and tablet 1 / mobile and mobile 1 - how can identify the actual device so that I can give them a meaningful name

    • 0 replies
    • 949 views
    Flood and Flood's wife
  5. Guest #9451
    Started by Guest #9451,

    hi, I've bought a copy of Internet security 2020 with a card contains an activation code but unfortunately it hasn’t worked on my labtop (gives an error: invalid activation code) how can i fix this thanks

    • 0 replies
    • 1.3k views
  6. OlsonBolson
    Started by OlsonBolson,

    I want to enter the settings and the application asks me for a password - I enter it and send me that the password is incorrect. And my password to My Kaspersky is correct - I checked it out. Sorry for the language - Polish, but U knew what it's here.

    • 1 reply
    • 879 views
  7. Rohith Ramesh

    Two times I face the same issue. First time I restrore laptop and install kapersky with activation code. Unfortunatealy I face the same issue after two month. situation is same. I forgot to shutdown the laptop and the laptop charge become low and it shutdown. Then i turn on the laptop kapersky not showing . Its just disappeared. windows diffender not showin any options.

    • 0 replies
    • 772 views
    Flood and Flood's wife
  8. Flood and Flood's wife

    #Me too File Name: \Device\HarddiskVolume3\Program Files (x86)\Common Files\Kaspersky Lab\klhk\klhk_x64\klhkum.dll Audit Failure 5/03/2020 7:13:43 PM 6281 System Integrity "Code Integrity determined that the page hashes of an image file are not valid. The file could be improperly signed without page hashes or corrupt due to unauthorized modification. The invalid hashes could indicate a potential disk device error.” klhkum.dll, v 20.3.63.0, FD: System Interceptors PDK usermode service interceptor klhkum.dll

    • 17 replies
    • 6.8k views
  9. JPEKaspersky

    Good Morning for all Community. Kaspersky now indicates in the PC cleaning menu that CCleaner is rarely run. However I have been using this application for many years and several times a day. I wonder why the KIS indicates this information that is false. I'm using KIS 20.0.14.1085 (i) and CCleaner version 5.64 in the Windows 10 1909 Regards

    • 5 replies
    • 1.3k views
  10. Flood and Flood's wife
    Started by Flood and Flood's wife,

    Yet to be documented in Kaspersky Online Help - KISA Library

    • 0 replies
    • 633 views
    Flood and Flood's wife
  11. Kaspr_us

    In the description page of Kaspersky protection, it mentions “The Kaspersky Protection extension ensures operation of the following protection features: - Safe Money – protects your payments by opening sensitive websites in Protected Browser. - Private Browsing – informs you about attempts by websites to collect your data and allows you to block collection. - Kaspersky URL Advisor – marks search results with colored indicators according to the link’s security level. - On-Screen Keyboard – prevents malware from intercepting data entered in website forms. - Anti-Banner – blocks advertising banners on websites. - Dangerous Content Blocking - prevents a website from loa…

    • 9 replies
    • 9.2k views
    Flood and Flood's wife
  12. King Tuck 12

    Hi, I haven’t seen this error message for virtualization anywhere else I looked, its saying the my operating system is not stable when using it. Is there anyway to fix this without doing a clean install of Windows 10?

    • 20 replies
    • 3.4k views
  13. Shahid

    Hi, I installed my Kespersy Internet Security on Laptop Lenovo 720. Its screen touch got faulty for which i formatted the laptop to factory setting by restoring it. When i reinstalled the kespersky it is not accepting my license and says the key is already used. I have the activation key as i purchased it and it has 200 days left. Thanks

    • 3 replies
    • 1.5k views
  14. Timeking

    I have 10 instances of these 4 files in various folders. Win7-64. Should I just delete them all?

    • 0 replies
    • 1.2k views
  15. Anthony

    Please help me to recover the Code to configure the kaspensky. I forgot it , I would like to recover and i cant find the way

    • 7 replies
    • 1.2k views
  16. Guest #9290

    I'm compiling this programm with g++ filename.cpp : https://pastebin.com/yjp65SZj This code is just an simple console app (input some numbers, output amount of numbers wih last digit = 0) After it Kaspersky something like shows it: "Found VHO:Trojan-Spy.Win32.KeyLogger.gen in a.exe”. If I compile something simpler, as "Helloworld”. there are no warnings. P.S. Если что, я и на русском понимаю.

    • 3 replies
    • 2.8k views
    Flood and Flood's wife
  17. Guest

    I’m a developer and trying to get my nodejs backend website working on localhost:port, however i keep having kaspersky block the localhost address. how can i get this thing working without having to stop protection completely from kaspersky. Google search on this thing did not get me any real solution and this is getting to be really frustrating and pushing me my protection completely.

    • 0 replies
    • 2.4k views
  18. makiket

    I had a a kaspersky internet security for 3 devices . i got a new device and wanted to replace one of the devices already added . So i removed the device i wanted to replace from my licence, but cant add/replace the new device on to my account .please advice

    • 2 replies
    • 1.2k views
    Flood and Flood's wife
  19. Alucard

    I reinstalled my OS and forgot to backup everything, my Kasperksy settings being one. I had the ports 26900-26905 added as a “Allow” packet rule under the protocol “All” before the re-installation and it worked perfectly; now I can’t remember nor find the solution as to how to put the port range correctly in the “Remote addresses” box. Please help.

    • 0 replies
    • 1.1k views
  20. westerdaled
    Started by westerdaled,

    Edge chromium Insider and I keep getting this error message. I have exported the cert and added to the trusted certificate authority (local machine) but still getting that annoying error dialog. Also, why is my version of Kaspersky not updated to 2020 , given the expense of renewing my subscription. BTw the support request form is useless as not matter what I enter in the mandatory fields the submit/save button is not enabled - perhaps you should test this.

    • 12 replies
    • 8.2k views
    Flood and Flood's wife
  21. jogdial

    Hi, I have a .local domain in my house with a lot of computers on it running various services. Most of these services are accessed over https and they have self signed certificates. I would like to exclude anything on my terrapin.local domain from producing untrusted certificate errors. I have looked at manage applications and edge chromium, my browser, exclusions and do not scan, however that requires an IP address and I have my own DNS servers and domain names, so I do not use IP addresses, I would just like to exclude everything with dns sufficx .terrapin.local - is it possible, or can I make a suggestion that it should be possible? Thanks

    • 0 replies
    • 950 views
  22. Handmatig verwijderen

    Updating/upgrading KIS2019 to KIS2020 gives the following problem: I have to remove - by hand - the incompatible programm : “Super Security ZERO” but it is not findable on my computer(W10 1903 64bit). HELP

    • 15 replies
    • 4.1k views
  23. gooddog

    I have been using the Yi Desktop application for windows on one computer for several years and recently tried to install it on another desktop. After several attempts, I have ceased and wanted to check with Kaspersky to see what may have changed. My 2020 KIS will allow me to download the app, but stops the installation and then quarantines the download & request restart. The app download website is as follows: https://www2.yitechnology.com/yi-home-pc-app If the application is corrupt, should the primary computer that has this application up and running be flagged by the 2020 KIS in operation on that system? Can the downloaded app be checked? Thanks in advance, …

    • 8 replies
    • 5.7k views
  24. Guest

    Hello I accidentally clicked a link on my iPhone someone sent me, I searched the link and there was one site that said it was suspicious. I don’t have the full adress but the site was “analsexgifs.com”. A couple days after i clicked the link my phone screen went black and a loading symbol came up 5-10 seconds, then my lock screen showed again. I am worried I have gotten some kind of virus, can anyone check it? Thanks in advance!

    • 2 replies
    • 1.4k views
  25. alefcarvalho

    Demo vídeo

    • 5 replies
    • 3.4k views

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