Kaspersky: Basic, Standard, Plus, Premium
Get help with Kaspersky for Windows, macOS, iOS, Android and Linux
1866 topics in this forum
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Hello, I already own a Kaspersky Premium subscription, but my current membership covers only one device. I would like to upgrade my subscription to cover two devices because I recently purchased a new phone and I want to use Kaspersky antivirus and VPN services on it as well. Is there a way for me to update my membership?
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- 3 replies
- 2.5k views
- 3 followers
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I recently manually updated from KIS 21.3 to Kaspersky Premium 21.16 with an overwrite installation. I saw from some fan forums saying it's recommended to first uninstall and then install rather than overwrite as the latter leaves registry residuals and services. So I checked in my registry, and I found the registry residuals are mainly in the key HKEY_LOCAL_MACHINE\SYSTEM\Setup\FirstBoot\Services, for example in the screenshot. Given this key, just out of some sort of minor neat freak, is it safe to delete the values for the 21.3 version? Besides, I didn't see values for 21.16 in this key, is it abandoned and replaced by other functions in newer …
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- 2 replies
- 1.9k views
- 3 followers
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Request for kaspersky premium mr17(21.17) version installer.
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- 9 replies
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- 3 followers
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Hello, I upgraded licence from Total Security to Premium but I miss function to check file manually. Am I doing something wrong? Thank you Ondrej
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- 6 replies
- 1.8k views
- 2 followers
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I have observed this happening with Gmail with Firefox. (Don't know about other sites yet). I see the browser getting stuck at this portion with this site being called. Gmail does not open at all. How can I stop kaspersky labs being called every time I open Gmail or some other trusted website?
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- 9 replies
- 3.4k views
- 3 followers
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Windows 10 Pro 22H2/Kaspersky Plus Background: After my last renewal on 22-Feb, my Kaspersky Internet Security subscription was automatically replaced with Kaspersky Plus. The changeover didn't go smoothly, so I uninstalled and re-installed Kaspersky Plus from My Kaspersky. With Kaspersky Internet Security, I could enable/disable the webcam and microphone at will; my practice was to disable them except when I used Facebook Messenger within Chrome for video calls. Enabling and disabling worked smoothly, without having to restart Chrome. Now, with Kaspersky Plus, I find that enabling the webcam/microphone after disabling it does not work at all. In fact, t…
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- 9 replies
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- 4 followers
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Why is an ID or Passport Identification being asked for after I purchase? This has to be a joke right? "While the transaction itself may have been processed on your payment method, the order per se is still pending on our end due to security concerns. The safety of our customers being our priority, we must validate your identity to confirm this order. Our sales administration staff therefore requires additional information to validate your transaction. Please provide us a scan or photo via email, of one of the documents below, belonging to the person who made the purchase : - ID card (both sides) OR - Driver licence (both sides) OR - The passpo…
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- 13 replies
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- 4 followers
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This makes it questionable protection, leaving one’s device vulnerable. I often find that my device was unprotected, possibly the whole night! I’ve observed this on various iOS devices (iPhones SE, 12, 13 mini) in our household, all of which are always fully up-to-date. We don’t have other security solutions installed. What a competitor product did with their mobile protection for iOS was to add a toggle in the VPN settings for the protection to re-enable itself on demand. That way it turns itself on when it’s shut down for some reason, possibly by a system process? I don’t know whether iOS behaves like Android in some regards.
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- 3 replies
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- 2 followers
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I keep getting a notification that a link is being blocked on iOS. The notification comes up 3x in the matter of 10 minutes for the same link as well as happening multiple times a day. It has been doing this for the last 3 days in a row. It does not tell me or show me where to find it. I don’t know if its in a browser page on my or in an email or wherever. Any ideas what I can do to figure out where to find this link so I can remove it?
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- 6 replies
- 5k views
- 2 followers
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This is the 3rd time that Windows 11 is giving me a warning that Kaspersky Plus is out of date. When I open Kaspersky Plus I see: Databases are out of date - 1 Warning I guess the warning is the out of date databases. But why is this, why do I need to manually update? Normally it works fine ... but as said, this is now the 3rd time. I previous had Internet Security and found it a way better product than Plus, never had this issue. Only now with Plus. Pressing the Update button solves the problem .. but why doesn't it do in automagically? Or better, normally it always does it automagically, but sometimes NOT. What is wrong?
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- 4 replies
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- 2 followers
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I use the Casper Premium program. I saw an offer on the website that the Casper company works with Casper Premium. The Anghami Plus application is free for 3 three months. How do I get this subscription when I am already subscribed to Casper Premium, a paid version?
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- 1 reply
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- 1 follower
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Helo , I have take a Kaspersky Premium, for my Mac OS(Sonoma) I have seen on internet description they are a firewall. But I d'ont find a firewall description...
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- 2 replies
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- 2 followers
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Hello, I noticed that after the install of Kaspersky Plus on my Mac, the login time increased from 2-3 seconds to 10-14 seconds. I read on this forum that there was a problem with previous versions and decided to uninstall the app via the official uninstaller inside the application, as I hoped it would solve the problem. But the login is still slow, I cleared all the leftovers from the folders.
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- 1 reply
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- 2 followers
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I see a long list of connected devices. Several are named "unknown device". Screenshot attached. There is no option in Kaspersky to delete or disconnect the devices that I don't recognize, unless I am missing something. What to do? TIA
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- 1 reply
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Good day When I had security concerns with my MacBook Pro the other day, I looked around the system a bit and came across something that seemed strange to me. I didn't find any information about it on the internet, so I would like to ask this question here. Is this Delayed_starts.sh from Kaspersky or has someone tampered with my Mac? Since it says object from an unknown programmer. When I press on the info on the by an unknown programmer appears a file from Kaspersky. Which I think is strange because the other Kaspersky applications are listed here. What is this and should I delete this file or is this needed? Thanks for the assistance
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- 3 replies
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- 3 followers
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Hello Everyone, Good afternoon. I'm here raising another subject for knowledge, I hope you can clarify the matter. I will be detailing the subject with some points to make it easier. If you can put the answers in the points that are mentioned, it will be better for understanding. 1- We know that there is a way to manually update the Kaspersky database so that it can be updated manually, so far so good, now I wanted to know "How do I prevent the Kaspersky product version from being updated automatically?" 2- If there is any way to disable automatic updating of the Kaspersky version, could you provide a step-by-step guide? 3- I see that the vast majority o…
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- 32 replies
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- 5 followers
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I've recently got a free 31 day trial from Kaspersky, to try Kaspersky Plus. Now, my question is that will I be able to use Kaspersky Free after the expiration of the trial?
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- 1 reply
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- 2 followers
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Hello I need to acess my university web page (www.prograd.ufpr.br) and kaspersky wont let me. Says site is not trustworthy. If I ignore the message and click access anyways, it accesses the site but saying that it is under maintenance. I know for a fact it is not under maintenance because I can access it normally via cellphone. Things ive tried: Adding a exclusion for said site; Completely disabling kaspersky (this still gives me a kaspersky error message, i dont know how); Using other web browsers; Resetting PC and router. None worked. The only solution is completely uninstalling kaspersky. If im now able to solve this probl…
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- 6 replies
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- 3 followers
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Title: "Kaspersky Plus 21.16.6.467(c) Slow Scan and High Memory Usage on Windows 10 Pro 22H2" Hi everyone, I'm facing an issue with Kaspersky Plus 21.16.6.467(c) on my system. During full scans, the process is slow, and there's a significant spike in memory usage. System Specs: OS: Windows 10 Pro 22H2 CPU: Intel Core i7-6700K 4 cores 8 threads RAM: 2x4GB 2133MHz GPU: Radeon RX 6600XT SSD: XPG SX8200 Pro 512GB HDD: Hitachi HGST HTE541075A9E680 SATA (750GB) Issue Details: Full scans are slow, with noticeable memory consumption increase. No conflicting software or processes detected. Updated Kaspersky Plus to t…
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- 1 reply
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- 2 followers
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I noticed that Kaspersky is weak against PUP and Adware and the reason for that is Kaspersky refuse to detect such apps for example torrent apps they are known for bundling toolbars and other unwanted apps it can even download malware, but Kaspersky decides that these apps are totally safe. many well-known and reputable AV vendors flag these apps as adware or riskware but, still Kaspersky refuse to detect them. Is uTorrent a potentially unwanted program, because windows defender flagged it as a potentially unwanted program? - Quora Eset detecting Utorrent as a PUP all of a sudden? - Malware Finding and Cleaning - ESET Security Forum utorrent/bittorrent…
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- 8 replies
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- 3 followers
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hello please make a strictly black design for kaspersky standard 21.14.5.462 the same as the kaspersky endpoint security It should be completely black
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- 73 replies
- 19k views
- 4 followers
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Hi Guys, one of my friend owned the Kaspersky Antivirus Premium account which supported multiple devices. He told me currently he have 1 spot for my device to register under his licensed account. May I know is it safe? Will he able to gain control to my device if I install the Antivirus application is under his licensed account. I worried he will able to gain access to my device once my device is registered under his account. The application will be installed from the official site but I'm using the license code he provided to me. Kindly provide me some advices regarding on this. Thanks!
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- 6 replies
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- 4 followers
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I'm using Kaspersky Plus 21.16.6.467(c) on Win 11. I've noted for about the last week I have been getting Windows Security platform antimalware platform updates from Windows update just around the time patch c became available. Windows security tells me Kaspersky is turned on and under windows defender firewall I'm told these settings are being managed by Kaspersky. Are these updates coincidental as it has never happen prior to patch c?
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- 8 replies
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- 3 followers
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Is there a way to open Kaspersky Plus, straight into Application Activity(Running) tab? I use that quite often and would like a shortcut if possible. This is on Win11 Thanks
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Hello, I'm new to forum use, so if I error, please be patient. I'm running Win 10 version 22h2 build 19045.4170 and Kaspersky version 21.16.6.467(C). I've used Kaspersky many years and watched MMAshare many years. I renewed my subscription to Kaspersky about 1 month ago and now I cannot watch MMAshare, Link to site: https://mmashare . fullfight . video/2024/03/ufc-prelims-part-1.html I get the error in attachment #1. If I choose to continue with the posed risk and confirm, I just get black screen...no video plays. I noticed this morning, when I clicked a link in an email from Kaspersky support, upper right corner of the email, from a previous suppo…
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- 8 replies
- 2.3k views
- 3 followers
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