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Acabo de exportar una copia de seguridad, he desinstalado, reiniciado el ordenador e instalado la última versión de KPM. Me reconoce la cuenta, la licencia e incluso sin importar el almacén ya me lo está reconociendo. PERO sigue sin funcionar la opción de sincronizar el almacén para que se muestre el mismo en el teléfono y en el ordenador. Desisto. Manualmente aprovecharé para comparar los dos almacenes y hacer limpieza de contraseñas inútiles en ambos almacenes. Los trataré como si fuesen dos almacenes diferentes y sin problema. Años atrás si que sincronizaban y por eso la diferencia es mínima. Pero algunos cambios realizados con el teléfono no se han actualizado en el ordenador (que lo enciendo pocas veces a la semana). Si alguien con el mismo problema deja alguna solución más adelante en este hilo, iré entrando para revisar. Gracias!!

Es la opción que me falta por probar. Tengo que mirar como salvar todas las contraseñas y desinstalar y volver a instalar. En teoría la base de datos del ordenador y del teléfono deberían ser iguales. Revisaré como guardar todo y desinstalar. En unos días te comento si se ha solucionado. Muchas gracias.

Ciao, tu dici di abilitare i servizi Hyper-v, il supporto di disabilitarli.... per opportunità il supporto non ha risolto, ecco la risposta integrale, se qualcuno può capire qualcosa.. Hyper-V sul mio pc è disabilitato, il resto non so cosa fare... Mi sembra un po troppo...

Боже, не могу разобраться как удалить или изменить основное сообщение. Поправьте форум ребята, чтоб можно было менять основной текст или удалять комментарий.

В таком случае не вижу смысла дальше оплачивать услугу впн.

Kaspersky Embedded Systems Security für Windows 4.0.0.637 wurde am 29. Oktober 2025 veröffentlicht. Voller Support bis - noch keine Info Eingeschränkter Support bis - noch keine Info Infos und Online-Hilfe https://support.kaspersky.com/de/kess/4.0 Neuerungen https://support.kaspersky.com/de/kess/4.0/272564 Systemanforderungen https://support.kaspersky.com/de/kess/4.0/281620 Download https://www.kaspersky.de/small-to-medium-business-security/downloads/embedded-systems Grüße Alex

And the full version of the product. If you don't remember the version after uninstalling, you can find it out in the Reliability Monitor on the date of removing.

Ситуация с ютюб известная, нет новостей.

Ja die ellenlange Liste vom Support für nicht versierte Nutzer viel zu umständlich. VPN ist auf Android bei mir nicht mehr zu nutzen und da bin ich nicht der einzige damit. Lösung oder Abhilfe bis heute keine von KL Spezialisten.

Добавлю, что у тех клиентов, которые покупали коды не в РФ (например в Казахстане, а находятся в РФ), проблемы решаются быстро через поддержку.

Es extraño el comportamiento ¿Has probado a desinstalar el KPM y volver a instalar? Siempre haciendo previamente una copia de la base de datos de las contraseñas.

Hello, after several remote assistance sessions with Kaspersky support, the issue has finally been identified. It turned out that, after an update and for no apparent reason, the program started running in Windows 8 compatibility mode, even though this option was not enabled in the settings. It solved the issue for me. Thank You for helping Andrea

Bienvenido a la Comunidad de Kaspersky. ¿Quieres decir pedir la factura de la compra? Indica dónde adquiriste la suscripción.

Добрый день. На MyKaspersky сколько устройств на этой подписке показывается?

Siempre la tengo activada en el ordenador y en el teléfono móvil. Justamente esta mañana se ha actualizado un módulo de KPM. He desactivado la VPN y no sincroniza. El fallo sigue existiendo.

Can You provide the exact version of Windows 11 installed please?

We don't have any additional information different from the one already provided by Kaspersky and some of its staff here on the forum 🤷‍♂️

При вводе кода активации выдается сообщение о превышении лицензионного ограничения на количество устройств. При этом лицензия на 3 устройства, а подключено только 2 компьютера. Код завожу с одного из подключенных. OS Windows 11

I used the qualifier "may" specifically to indicate uncertainty, and thank you for the clarification of your role. In the absence of sufficient information speculation is all that remains. As I clearly stated in my initial post I am a Kaspersky loyalist having used their products for nearly a decade, my reply to Kaspersky employee Mikhail Shakhov specifically states that I "appreciate the difficulties involved in such a complex integration" and that my trust in Kaspersky's products has not changed. It would be helpful if, while here, you would respond to the unanswered questions in the comments to this thread above. Regards.

¿La VPN de Kaspersky está activada cuando intentas sincronizar?

Hi, I have KSC 15 in my workplace. I have been using KES4B Advanced license so far. Now our SOC team needs EDR (or XDR) capabilities. In case I purchase a new NEXT EDR or XDR license, is there another dedicated management console or it will be part of KSC? Thanks

We, the Mods, do not work for Kaspersky (so We don't get any salary from Kaspersky), We do here our job as volunteers, and because We like the product and helping its users, but We are not provided, in general, of that supposed so detailed and specific technical information about the VPN migration, so please refrain from making comments or speculations without knowing what you're talking about, thank you.

Запрос получили, с проблемой разбираемся. Как будут новости - сообщим!

Kaspersky's latest statement is here: https://support.kaspersky.com/faq/ksec-migration It contains download links for another update for all devices and and subscription types. So its important to try that, and if the situation hasn't improved either lodge or update a support ticket, this will help Kaspersky further diagnose the issues and how widespread they are. The absence of any contribution or explanation by this forum's moderators on many of the threads concerning this issue is telling. It may indicate that a strict "no comment" directive from legal and PR has been applied to what can be described as follows: "A Severity 1 (SEV-1) incident: a global service degradation lasting more than 4 hours , triggering company-wide emergency protocols." Normally an outage affecting connectivity for a majority of users would be expected to be resolved within 24-48 hours. Just how widespread this is issue is unknown but given that the update applies to all platforms and subscription types it is likely to be extensive, and silence can be a form of damage control. There must be a fundamental incompatibility between Kaspersky's software and PureVPN's infrastructure that requires a major re-engineering effort to fix. Temporary use of one of the many free VPNs is a good option to have a break from the stress of dealing with this. I wish I could be of more help, just know that you are definitely not alone.

Добрый день. Отправил вам в личные сообщения ссылку на приложение для сбора логов. Эти данные необходимы для анализа конкретной ситуации и поиска решения. Добрый день. Каждая ситуация требует отдельного сбора данных и анализа, поскольку, несмотря на схожесть симптомов, причины могут существенно различаться. Мы по-прежнему надеемся получить от вас запрошенные данные, необходимые для проведения диагностики.