Patch E KTS 2020 FAQ: When? What? How? When?

[bengos]

KIS 20 receive patch E but KTS 20 not receive,why ?

[harlan4096]

Welcome to Kaspersky community :)

 

Patches are for all variants of home products KTS/KIS/KFA/KSCloud/KAV... be patient, it is al always, gradually delivered...

[harlan4096]

Also check: https://support.kaspersky.com/14378#block0 (that info is also valid for KTS)

[bengos]

One of the topics describes this method of accelerating the installation of patches:
1. Disable self-defense
2. Unload the product
3. Set the value 200 of the UpdateTarget key of the registry branch
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP20.0.0\environment
4. Run the product, enable self-defense
5. Update anti-virus databases
6. Restart the computer

After i make this for KTS ...dissaster!

On windows 10 Pro 1909 x64 Firefox 70 x64 dont start,Origin by Ea not work,my chance was that I backed up a day ago my windows system!

I whait this patch E because you said the pages load faster and bring a boost for windows 1909 but something is wrong !

[bengos]

I am disappointed that this is how it is treated KTS updates … why not come with KIS date !

[Flood and Flood's wife]

Hello  @bengos,

The (global) staggered distribution of all Kaspersky software versions & patches is normal. 

Patche E for (KTS) version 20.0.14.1085, latest update: October 25, 2019

Thank you🙏

[bengos]

Hello @bengos,

The (global) staggered distribution of all Kaspersky software versions & patches is normal. 

Patche E for (KTS) version 20.0.14.1085, latest update: October 25, 2019

Thank you🙏

It is geografic time distribution ?

i not receive !

I make fast update to change in reg update tracker to 200 but it is horror i need to make restor my PC !

Firefox not work!Origin not work!

Windows 10 Pro,1909,18363.449 x64 full update !

I have Malwarebytes Pro why Incompatibility with KTS ?

…

I uninstall KTS and reinstall,i make update but i receive only patch D !

 

 

[bengos]

Dezaster!!!

Now I received, patch e, but big problem, Firefox not work, pc work very hard, I make backup restore and un install Kaspersky, this patch it is death!!!

I don't know how you test this patch!

And very ugly bear ? icon! It is soft for protection not cartoons for kids I am very disappointed!

 

 

[richbuff]

Please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request: 

a. Description of the issue.
b. Screenshot, as needed.
c. GSI

[bengos]

^i found problem,it is malwarebytes with kts 20 patch “e” not work together,in patch “d’ i dont have problems ...

[bengos]

? the problem was not found ?

kts patch “e”+ malwarebytes ?

patch “d” not have this problem !

[Berny]

@bengos In some cases there is a cohabitation problem between KTS 2020 (e) and MalwareBytes Premium, please follow above suggestion from richbuff