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how to report to kaspersky for false positve report

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  • 1 month later...


 ⚠️ Only if you trust the object please try this :

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  • 1 month later...
14 minutes ago, thanhnt said:

I have followed this guide many times but still no response. What should I do now, please guide me. Thanks a lot

Hello @thanhnt


IF following the Opentip guide did not work, please do the following: log a request with Kaspersky Customer Service. On the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Malware, False positive template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you.  


Also, read this guide: Kaspersky application blocks my website or application. What should I do?

Thank you🙏

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