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Hello I'm trying to browse the Xhamster.com site using Kaspersky's paid VPN, but the videos won't play. I have to turn off the VPN to make the videos run. I suggest fixing this bug, Thank you Ola, estou tentando navegar no site Xhamster.com usando a VPN paga da Kaspersky, mas os videos nao rodam. Tenho que desligar a VPN para fazer os videos rodarem.Sugiro consertar esse bug, Obrigado

Colegas. Bom dia. Preciso saber se o kaspersky VPN pode ser instalado em uma TV BOX BTV BX. Ela usa uma versão do android 8.0.0.1005.

tenho este launcher a um tempo e nunca deu problema, hoje fui atualizar e recebi a notificação de que isto foi encontrado Descrição do resultado: Encerrado Tipo: Cavalo de Troia Nome: PDM:Trojan.Win32.Generic.nblk Nível da ameaça: Alto Tipo de objeto: Processo gostaria de saber se realmente era algo a se preocupar ou se era um alarme falso

Meine Lizenz läuft in einer Woche ab. Heute wollte ich diese verlängern und habe wie immer die 3 Geräte Kaspersky Plus Version gewählt. Zuerst habe ich dann den Code auf dem Computer meiner Mutter gespeichert . Dort wurde die Lizenz erfolgreich verlängert. Als ich dann meine eigene Lizenz verlängert wollte wurde mir der Hinweis angezeigt , dass der Aktivierungscode bereits mit einem anderen Benutzerkonto verknüpft wurde. Die Jahre zuvor hat alles immer ohne Probleme geklappt. Was soll ich jetzt machen

Hello. Every time I start my Windows 11 laptop at my university and connect to the school wifi a notification about "unsafe network" shows, with the reason being that it's a common network name. How can this notification be disabled? I won't start using VPN and changing the network name is not an option. I have searched around and there don't seem to be any clear way, the only option being to disable notifications entirely which might not be ideal. If it's not possible, can the option to disable this be added? Im using Kaspersky Plus.

Outlook has just started to not display images within emails. I turned off Kaspersky Plus and I can see the images. When I turn it on again, the images are not displayed. This started happening on 29th August 2025. I have tried to change the Trust Centre Settings but it hasn't made a difference. IT will only work when I turn off Kaspersky Can you please advise if there is a fix for this issue. Thanks, Gezza

Edition Windows 11 Pro Version 24H2 Installed on ‎5/‎31/‎2025 OS build 26100.4946 Experience Windows Feature Experience Pack 1000.26100.197.0 i cannot activate the kaspersky extention of Firefox no matter what i did

I just uncovered something that completely undermines the entire purpose of Kaspersky’s Safe Browsing feature. Kaspersky claims Safe Browsing runs in a virtualized, isolated environment to keep user data secure. In reality? It dumps everything in plain sight at: C:\ProgramData\Kaspersky Lab\SafeBrowser\Common\ And here’s the worst part: That folder is wide open. Any third-party program (file managers, cleaners, erasers, even malware with standard privileges) can access it. There’s no encryption, no sandbox, no ACL protection. It’s just sitting there. On SSDs, once this data is written, you can’t even guarantee complete destruction. For someone like me, who always stores browsing profiles and user data inside VeraCrypt vaults with maximum security, this is beyond unacceptable. I used Safe Browsing for months, thinking it isolated data properly. Instead, all of it was on my C drive like nothing mattered. So much for “virtualization.” What’s the point of a so-called isolated environment if the data ends up exposed on disk? It’s basically just a Chromium shell with poor storage policies dressed up as security. SO If you think you’re safe using Kaspersky Safe Browsing — you’re not. It’s a false sense of security that actually makes you more vulnerable. This is not a minor oversight. It’s a fundamental design flaw that destroys trust in the product. Until Kaspersky fixes this, assume your browsing data is not secure and take your own precautions.

Hallo Forum, bin der Empfehlung von Kaspersky gefolgt und wollte von Kaspersky Internet auf Kaspersky Plus umzusteigen. Hätte ich sein lassen sollen ! Ich hatte mehreren erfolglosen Versuchen PLUS zu Install (natürlich entsprechend der Kaspersky Beschreibung zum Vorgehen bei noch aktiver Lizenz, einschliesslich Deinstallation von Kaspersky Internet ; PC Neustart; Install Plus) Am Ende der Install kam es immer nur zur Fehlermeldung von Kaspersky Plus . Deshalb wollte ich genervt wieder zu Kaspersky Internet zurückkehren. Das funktioniert aber nicht . Keine Aktivierung möglich ! Siehe Bild. Angeblich wäre ich die max. Anzahl der Aktivierungen überschritten. 🥵 Meine noch gültige Lizenz ist für 3 Geräte. Davon wird die Kaspersky Lizenz ausschliesslich nur 2 von der 3 möglichen Geräte genutzt und die waren bislang auch angemeldet (1x PC win10 und Lapt win10). Meine Lizenz überschritten habe ich also nicht. Auch an den beiden Geräte auf denen Kaspersky installiert hat sich nicht geändert. Der Ärger kann wohl ausschliesslich durch meinem PLUS Versuch entstanden sein, obwohl ich die Anleitung zum wechsel auf Plus strikt befolgt habe Gibt es hier einen hilfreichen Tip ? Danke

Everything I do in my browser my kaspersky makes the request for the route "gc.kis.v2.scr.kaspersky-labs.com/". I want that to stop!

Dear Kaspersky Support Team, I am writing to report a persistent and critical issue I'm experiencing with the VPN feature included in my Kaspersky Plus subscription on my Samsung Galaxy S21 Ultra (running Android). While I appreciate the security and features offered by Kaspersky Plus, I've encountered a significant problem when attempting to connect to certain VPN servers, most notably those located in the United States. My device successfully connects to many other servers globally, and I can confirm that the internet connection functions as expected when connected, for instance, to the UAE server. However, despite repeated attempts, I am unable to establish a working internet connection when connecting to US servers, and several other country servers. The VPN indicates a successful connection, but there is no actual internet access. This issue is particularly concerning as I reside in Jordan and it is of utmost importance for me to be able to reliably change my IP address to the United States. This functionality is a key reason I subscribed to Kaspersky Plus, and its absence severely impacts my ability to perform essential tasks that require a US IP address. I have ensured my Kaspersky application is up to date and have performed basic troubleshooting steps, including restarting my device and clearing the app's cache. Unfortunately, the problem persists. I kindly request your urgent assistance in resolving this matter. A reliable connection to US VPN servers is a critical requirement for me, and I trust in Kaspersky's commitment to providing a fully functional and secure service. Your prompt attention to this issue would be greatly appreciated. Thank you for your time and consideration. Sincerely, Tariq Ayyash *****@*****.tld

привет! просто не работает мониторинг умного дома, не определяет и не сканирует сеть wi-fi, windows 11, касперский плюс.. сеть wi-fi не определяется и не обновляется.. доступ к местоположению включен.. говорит что нет соединения с интернетом, однако соединение есть, сеть wi-fi не видит и не обновляет..

Merhaba, son dönemde Microsoft Outlook Clasic için "Kaspersky4Win Outlook Anti-Virüs Addin" eklentisi sorunu hatası almaktayım. Bununla ilgili bir çözüm bulamadım. Yardımcı olabilir misiniz?

Merhaba, son dönemde Microsoft Office 365 Uygulamaları için "Connecting to a website that cannot prove its authenticity" sertifika hatası alyorum. Çözüm bulamadım. Bilgisayarım güncel. Antivirüs programım güncel. Ama soruna çözüm bulamazsam kaspersky yi yenilemesini yapmayacağım. Aynı zamanda outlook'ta da eklenti sorunu çıkartıyor. Orada başlangıçta hata veriyor. Ne oldu birden anlamıyorum.

привет! просто не работает мониторинг умного дома, не определяет и не сканирует сеть wi-fi, windows 11, касперский плюс.. сеть wi-fi не определяется и не обновляется.. доступ к местоположению включен..

Давно не заходил в My Kaspersky,открыл профиль Kaspersky нажал управлять аккаунтом,открылся сайт но там не полный доступ,нажал войти вводится пароль с КРМ,пароль не верен.Попробовал зайти напрямую на сайт My Kaspersky,ошибка та же не тот пароль.Сбросил пароль опять пароль не верен.Как это исправить?

Добрый день, уважаемые пользователи. Подскажите пожалуйста, как удалить секретную папку? Сегодня заканчивается подписка Kaspersky Plus, я перенёс конфиденциальную информацию в другую программу, а папку Касперского хочу убрать, но похоже тут нужен специальный алгоритм, нужно её демонтировать для начала наверное. Через уничтожитель не удаляется, нужно скорее всего зайти в управление дисками или что-то в этом духе? В общем напишите алгоритм пожалуйста, как её удалить с памяти компьютера.

I purchased Kaspersky Plus today, and I did not have an account while purchasing so after payment, when it asked me for my email address in order to send receipt and product activation key, but instead of giving my account which is .yahoo, i gave .gmail.com and after realizing the mistake I contacted customer support and then they said that they have updated the email address, and that the confirmation mail would be sent to my original email within an hour. Its been almost 2 hours now and still no email, I made a ticket in the email, other than an automated ticket confirmation mail, no other response. I requested for refund, pretty much same with response. I even called their local support centre numbers but they aren't picking up. What do I do now? Any sort of help is highly appreciated.

Hi, I purchased Kaspersky Plus yesterday, and the payment has already gone through on my credit card. However, I have not received any invoice or confirmation email, and the license is not showing up in my Kaspersky account. Could someone please assist in checking the status of my purchase? Let me know if you need any details such as the email used during purchase or a payment reference. Thank you.

hola buen día , alguna sugerencia ? lo desinstalé y volví a instalar pero continua el error Gracias

Bueno he adquirido un servico de prestamos de varias IAs y suscripciones por el cual se me hizo muy asequible. Lo adquirí hace una semana y si bien descargue "programas dudosos" el kaspersky nunca saltó alarma. El host (vendedor) me comentó que sufrió un hackeo (robo de credenciales de sus cuentas) aunque me asegura que los clientes (como yo) no les afecto en lo absoluto no se que pensar la verdad. Recien hoy depues de 7 días de instalar y 2 días despues del hackeo me solto esta alarma. El programa ADSPower permite gestionar varias cuentas y al parecer es como una herramienta para workstation o algo así. Siempre analice cada documento con el kaspersky directamente y nunca solto nada raro. HEUR:Trojan.Script.Generic por el nombre me hace suponer que es falso positivo pero me da miedo.

Operation System : Windows 11 v 10.0.22631 Build 22631 Kaspersky Plus 21.20.8.505 Subscription: Kaspersky Total Security Burp Suite v2025.2.4 Build 37731 SQLipy Sqlmap Integration v0.8.5 by Josh Berry I work as a pentester using Burp Suite, so this is very disruptive to my work. I have an issue related to the exclusion feature in Kaspersky Plus, where even though I have set an exclusion for a folder, Kaspersky still scans that folder, causing the files inside it to be detected and deleted The scenario started when I tried to install the Burp extension sqlmap. After successfully installing, the extension file was automatically deleted by Kaspersky because it was detected as HEUR:HackTool.Python.Agent.gen. I then performed an exclusion for the folder C:\Users[MYUSER]\AppData\Roaming\BurpSuite, including checking the box for included subfolders. However, Kaspersky still deleted the settings.py file or other files owned by the sqlmap extension in the Burp folder. The setting I used was to uncheck all component protection in the exclusion. I also tried the opposite by checking all component protection. The result was the same. Link Video Scenario : https://drive.google.com/file/d/12r0r3ksJfxkIk3yVSv8LGZTT2jwbRPiN/view?usp=sharing

Постоянно идет перезапуск,даже в простое,если его отключить и снова запустить,то тогда все нормально.Также сегодня после отключения света,при этом происходит звук подключения нового устройства.Прилагаю скриншот

I have registered a My Kaspersky account. During my usage, I have purchased and activated license keys for Kaspersky Standard, Plus, Office Small, etc. Over a long period, I have added all these license keys to my My Kaspersky account, and now the total has reached 100 keys. When I tried to add another key, I received a notification saying: "The activation limit for installed applications has been exceeded." I carefully checked, and the key I purchased is legitimate, but I still can't add it to my Kaspersky account. I contacted the reseller, and they informed me that each Kaspersky account can only store 100 keys. I was truly surprised—I don't understand why Kaspersky would impose such a restriction. I then tried to find a way to delete expired keys from my account so that I could add new ones for easier activation management, but I couldn't find any option to remove them from my account. Ironically, I still can’t find such a function anywhere in the My Kaspersky interface. In the end, I had to create a new Kaspersky account just to be able to add the new key I purchased once my current account reached the 100-key limit. How ridiculous is that? ?