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i've open valorant and its keep freezing at the loading screen cpu using on valorant is lower than 5% i wanna ask is there something to setup make me can play valorant normaly? Kaspersky plus newest version win 11 device : laptop alienware 16 aurora ( cpu 5 210H, rtx 3050 6gb laptop gpu, 16.0", WQXGA (2560 x 1600), 120 Hz, IPS )

Wie der Titel besagt. Wenn Kaspersky minimiert ist, nutzt es +-10% GPU, "System" +-8-9%, und Desktop Window Manager +-7%. Diese Werte springen hin und er ergeben immer +- 20% im Taskmanager. Sobald Kaspersky beendet wird, ist die GPU-Auslastung "normal" aka bei +- 1%. Was ist da los? Das hat es bis vor kurzem noch nicht gemacht.

While my computer is running, whenever I launch Kaspersky, within 5–10 minutes my screen turns black and then comes back after about 2 seconds. I tested this many times and confirmed that Kaspersky is the cause. The issue happens even if I am idle on the desktop, without running any other applications. System details: -Operating System: Windows 10 Home, Version 22H2 (OS Build 19045.6216) -Kaspersky version: 21.22.7.466(a) -GPU: NVIDIA GeForce GTX 1060 6GB -Driver version tested: Latest driver 581.15 WHQL, also tested older versions with DDU clean install = issue persists -I don't use any other security software -Kaspersky settings: Default -Background apps: None (to minimize conflicts, I closed all unnecessary apps) Here are the troubleshooting steps I've already tried: -Updated GPU drivers (tested both latest and older versions) -Used DDU to perform clean driver reinstallations -Verified Windows is fully updated -Verified system integrity with: . "sfc /scannow" . "DISM /Online /Cleanup-Image /RestoreHealth" . "chkdsk C: /f /r" -Hardware has been tested and confirmed working normally I'm attaching a screenshot of the Windows Event Viewer section related to the error. Although this part is in Turkish, I've added an English version below. Here: "The description for Event ID 153 from source nvlddmkm cannot be found. The component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: \Device\0000007f Error occurred on GPUID: 100 The message resource is present but the message is not found in the message table." Thank you for your attention and support.

Hello I'm trying to browse the Xhamster.com site using Kaspersky's paid VPN, but the videos won't play. I have to turn off the VPN to make the videos run. I suggest fixing this bug, Thank you Ola, estou tentando navegar no site Xhamster.com usando a VPN paga da Kaspersky, mas os videos nao rodam. Tenho que desligar a VPN para fazer os videos rodarem.Sugiro consertar esse bug, Obrigado

Colegas. Bom dia. Preciso saber se o kaspersky VPN pode ser instalado em uma TV BOX BTV BX. Ela usa uma versão do android 8.0.0.1005.

tenho este launcher a um tempo e nunca deu problema, hoje fui atualizar e recebi a notificação de que isto foi encontrado Descrição do resultado: Encerrado Tipo: Cavalo de Troia Nome: PDM:Trojan.Win32.Generic.nblk Nível da ameaça: Alto Tipo de objeto: Processo gostaria de saber se realmente era algo a se preocupar ou se era um alarme falso

Meine Lizenz läuft in einer Woche ab. Heute wollte ich diese verlängern und habe wie immer die 3 Geräte Kaspersky Plus Version gewählt. Zuerst habe ich dann den Code auf dem Computer meiner Mutter gespeichert . Dort wurde die Lizenz erfolgreich verlängert. Als ich dann meine eigene Lizenz verlängert wollte wurde mir der Hinweis angezeigt , dass der Aktivierungscode bereits mit einem anderen Benutzerkonto verknüpft wurde. Die Jahre zuvor hat alles immer ohne Probleme geklappt. Was soll ich jetzt machen

Hello. Every time I start my Windows 11 laptop at my university and connect to the school wifi a notification about "unsafe network" shows, with the reason being that it's a common network name. How can this notification be disabled? I won't start using VPN and changing the network name is not an option. I have searched around and there don't seem to be any clear way, the only option being to disable notifications entirely which might not be ideal. If it's not possible, can the option to disable this be added? Im using Kaspersky Plus.

Outlook has just started to not display images within emails. I turned off Kaspersky Plus and I can see the images. When I turn it on again, the images are not displayed. This started happening on 29th August 2025. I have tried to change the Trust Centre Settings but it hasn't made a difference. IT will only work when I turn off Kaspersky Can you please advise if there is a fix for this issue. Thanks, Gezza

Edition Windows 11 Pro Version 24H2 Installed on ‎5/‎31/‎2025 OS build 26100.4946 Experience Windows Feature Experience Pack 1000.26100.197.0 i cannot activate the kaspersky extention of Firefox no matter what i did

I just uncovered something that completely undermines the entire purpose of Kaspersky’s Safe Browsing feature. Kaspersky claims Safe Browsing runs in a virtualized, isolated environment to keep user data secure. In reality? It dumps everything in plain sight at: C:\ProgramData\Kaspersky Lab\SafeBrowser\Common\ And here’s the worst part: That folder is wide open. Any third-party program (file managers, cleaners, erasers, even malware with standard privileges) can access it. There’s no encryption, no sandbox, no ACL protection. It’s just sitting there. On SSDs, once this data is written, you can’t even guarantee complete destruction. For someone like me, who always stores browsing profiles and user data inside VeraCrypt vaults with maximum security, this is beyond unacceptable. I used Safe Browsing for months, thinking it isolated data properly. Instead, all of it was on my C drive like nothing mattered. So much for “virtualization.” What’s the point of a so-called isolated environment if the data ends up exposed on disk? It’s basically just a Chromium shell with poor storage policies dressed up as security. SO If you think you’re safe using Kaspersky Safe Browsing — you’re not. It’s a false sense of security that actually makes you more vulnerable. This is not a minor oversight. It’s a fundamental design flaw that destroys trust in the product. Until Kaspersky fixes this, assume your browsing data is not secure and take your own precautions.

Hallo Forum, bin der Empfehlung von Kaspersky gefolgt und wollte von Kaspersky Internet auf Kaspersky Plus umzusteigen. Hätte ich sein lassen sollen ! Ich hatte mehreren erfolglosen Versuchen PLUS zu Install (natürlich entsprechend der Kaspersky Beschreibung zum Vorgehen bei noch aktiver Lizenz, einschliesslich Deinstallation von Kaspersky Internet ; PC Neustart; Install Plus) Am Ende der Install kam es immer nur zur Fehlermeldung von Kaspersky Plus . Deshalb wollte ich genervt wieder zu Kaspersky Internet zurückkehren. Das funktioniert aber nicht . Keine Aktivierung möglich ! Siehe Bild. Angeblich wäre ich die max. Anzahl der Aktivierungen überschritten. 🥵 Meine noch gültige Lizenz ist für 3 Geräte. Davon wird die Kaspersky Lizenz ausschliesslich nur 2 von der 3 möglichen Geräte genutzt und die waren bislang auch angemeldet (1x PC win10 und Lapt win10). Meine Lizenz überschritten habe ich also nicht. Auch an den beiden Geräte auf denen Kaspersky installiert hat sich nicht geändert. Der Ärger kann wohl ausschliesslich durch meinem PLUS Versuch entstanden sein, obwohl ich die Anleitung zum wechsel auf Plus strikt befolgt habe Gibt es hier einen hilfreichen Tip ? Danke

Everything I do in my browser my kaspersky makes the request for the route "gc.kis.v2.scr.kaspersky-labs.com/". I want that to stop!

Dear Kaspersky Support Team, I am writing to report a persistent and critical issue I'm experiencing with the VPN feature included in my Kaspersky Plus subscription on my Samsung Galaxy S21 Ultra (running Android). While I appreciate the security and features offered by Kaspersky Plus, I've encountered a significant problem when attempting to connect to certain VPN servers, most notably those located in the United States. My device successfully connects to many other servers globally, and I can confirm that the internet connection functions as expected when connected, for instance, to the UAE server. However, despite repeated attempts, I am unable to establish a working internet connection when connecting to US servers, and several other country servers. The VPN indicates a successful connection, but there is no actual internet access. This issue is particularly concerning as I reside in Jordan and it is of utmost importance for me to be able to reliably change my IP address to the United States. This functionality is a key reason I subscribed to Kaspersky Plus, and its absence severely impacts my ability to perform essential tasks that require a US IP address. I have ensured my Kaspersky application is up to date and have performed basic troubleshooting steps, including restarting my device and clearing the app's cache. Unfortunately, the problem persists. I kindly request your urgent assistance in resolving this matter. A reliable connection to US VPN servers is a critical requirement for me, and I trust in Kaspersky's commitment to providing a fully functional and secure service. Your prompt attention to this issue would be greatly appreciated. Thank you for your time and consideration. Sincerely, Tariq Ayyash *****@*****.tld

привет! просто не работает мониторинг умного дома, не определяет и не сканирует сеть wi-fi, windows 11, касперский плюс.. сеть wi-fi не определяется и не обновляется.. доступ к местоположению включен.. говорит что нет соединения с интернетом, однако соединение есть, сеть wi-fi не видит и не обновляет..

Merhaba, son dönemde Microsoft Outlook Clasic için "Kaspersky4Win Outlook Anti-Virüs Addin" eklentisi sorunu hatası almaktayım. Bununla ilgili bir çözüm bulamadım. Yardımcı olabilir misiniz?

Merhaba, son dönemde Microsoft Office 365 Uygulamaları için "Connecting to a website that cannot prove its authenticity" sertifika hatası alyorum. Çözüm bulamadım. Bilgisayarım güncel. Antivirüs programım güncel. Ama soruna çözüm bulamazsam kaspersky yi yenilemesini yapmayacağım. Aynı zamanda outlook'ta da eklenti sorunu çıkartıyor. Orada başlangıçta hata veriyor. Ne oldu birden anlamıyorum.

привет! просто не работает мониторинг умного дома, не определяет и не сканирует сеть wi-fi, windows 11, касперский плюс.. сеть wi-fi не определяется и не обновляется.. доступ к местоположению включен..

Давно не заходил в My Kaspersky,открыл профиль Kaspersky нажал управлять аккаунтом,открылся сайт но там не полный доступ,нажал войти вводится пароль с КРМ,пароль не верен.Попробовал зайти напрямую на сайт My Kaspersky,ошибка та же не тот пароль.Сбросил пароль опять пароль не верен.Как это исправить?

Добрый день, уважаемые пользователи. Подскажите пожалуйста, как удалить секретную папку? Сегодня заканчивается подписка Kaspersky Plus, я перенёс конфиденциальную информацию в другую программу, а папку Касперского хочу убрать, но похоже тут нужен специальный алгоритм, нужно её демонтировать для начала наверное. Через уничтожитель не удаляется, нужно скорее всего зайти в управление дисками или что-то в этом духе? В общем напишите алгоритм пожалуйста, как её удалить с памяти компьютера.

I purchased Kaspersky Plus today, and I did not have an account while purchasing so after payment, when it asked me for my email address in order to send receipt and product activation key, but instead of giving my account which is .yahoo, i gave .gmail.com and after realizing the mistake I contacted customer support and then they said that they have updated the email address, and that the confirmation mail would be sent to my original email within an hour. Its been almost 2 hours now and still no email, I made a ticket in the email, other than an automated ticket confirmation mail, no other response. I requested for refund, pretty much same with response. I even called their local support centre numbers but they aren't picking up. What do I do now? Any sort of help is highly appreciated.

Hi, I purchased Kaspersky Plus yesterday, and the payment has already gone through on my credit card. However, I have not received any invoice or confirmation email, and the license is not showing up in my Kaspersky account. Could someone please assist in checking the status of my purchase? Let me know if you need any details such as the email used during purchase or a payment reference. Thank you.

hola buen día , alguna sugerencia ? lo desinstalé y volví a instalar pero continua el error Gracias

Bueno he adquirido un servico de prestamos de varias IAs y suscripciones por el cual se me hizo muy asequible. Lo adquirí hace una semana y si bien descargue "programas dudosos" el kaspersky nunca saltó alarma. El host (vendedor) me comentó que sufrió un hackeo (robo de credenciales de sus cuentas) aunque me asegura que los clientes (como yo) no les afecto en lo absoluto no se que pensar la verdad. Recien hoy depues de 7 días de instalar y 2 días despues del hackeo me solto esta alarma. El programa ADSPower permite gestionar varias cuentas y al parecer es como una herramienta para workstation o algo así. Siempre analice cada documento con el kaspersky directamente y nunca solto nada raro. HEUR:Trojan.Script.Generic por el nombre me hace suponer que es falso positivo pero me da miedo.