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tistou77

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Posts posted by tistou77

    Kaspersky Process

    in Kaspersky/KSOS/VPN

    Posted

    13 minutes ago, Dmitriy Pisarets said:

    Hello! Due to difference between service and exe in windows you may see two rows. Yes, they are connected with one exe file, but has different nature: first launcher is exe process, and second is service. Colleagues says, it's correctly.

    Hello

    Thanks for your reply and your help,

    But until version 21.16, there was only 1 "launcher" process, with 21.17, there are 2
    If there is no difference with 21.17 about processes, strange that there is an additional process with 21.17

    21.15 (screen of 21.15 but same thing with 21.16) : K21_16.PNG.317212d80b64a5a24aafb1362c60a2c6.PNG

     

    21.17 : K21_17.PNG.6274a7fdabf666d6f1572ee15a2808ea.PNG

    What we noticed, when K does an update, scan, etc... a new Launcher process opens and closes at the end of the operation until version 21.16
    With 21.17, this process is still present (no additional process during an update, scan, etc.)
    Those who have the VPN, the VPN processes are still present even when the VPN is closed

    Example with scan: 

    Scan.thumb.PNG.1140f9e544374e0c496e99c4c66658b6.PNG  

     

    and without scan :

    WoScan.thumb.PNG.3827cab9f3e20fac0a61a39da6160e4e.PNG

     

    And those who use the VPN for example have 3 or 4 more processes even if it is closed
    Until version 21.16, the process was only launched when it was "necessary"
    No need to have processes “unnecessarily” launched 🙂

    So, why did K adopt this “behavior” with 21.17 ?

    Thanks 

    • Like 1

    VPN Secure et Emule

    in Pour particuliers

    Posted

    Bonjour

    Ok, avec la version 21.17 de Kaspersky (AV) il y a un bug avec les VPN des navigateurs, etc...
    Peut-être le cas avec VPN Secure aussi

    il faut désactiver l'analyse du traffic chiffré de l'application dans les paramètres de Kaspersky
    Emule dans votre cas (moi je l'ai fais pour Microsoft Edge en attendant le bugfix)

    Si vous pouvez faire des réglages dans l'application, regardez de ce côté là
    Je ne connais pas VPN Secure

    • Like 1

    Kaspersky process

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted · Edited by tistou77

    5 minutes ago, Berny said:

    From an unofficial source 🤔

     

    Indeed, if I did a scan, update, etc..., a new process appeared and disappeared when it was finished (until 21.16)
    With 21.17 the process is present all the time and during a scan, etc... there is no new one

    The best is to have the process launched when requested via scanning, etc... But not all the time

    For 3 or 4 (related to the VPN it seems), probably the processes which are not closed when the VPN is closed
    Unnecessary use of resources I think

    If it's related, of course

    If a developer comes by here to explain this behavior to us 🙂

    • Like 1

    Kaspersky process

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted

    1 minute ago, Xzz123 said:

    that is not correct

    I have not meet such interesting thing

    highly likely to be a bug

    I will install K back tonight than try reproduce

    You don't have this additional process with 21.17 ?

    Afterwards, it doesn't matter in itself, if it corresponds to a new feature (which one ?)
    Or if it's a "bug" and has been fixed

    Kaspersky process

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted · Edited by tistou77

    @nexon Yeah, the support has really declined in quality in recent years, too bad

    After 1 year, I looked for the cause of the bug myself, found it in less than 24 hours, I informed support so that they could pass it on to the developer, and so that they could reproduce and correct it.
    The only response I got was "the bug is still being investigated"
    I asked them “under investigation of what ?” since I told you how to reproduce it
    Never had any news...

    So now I'm going through the forum and the beta section (which I'm testing), it's much better

    On the other hand, strange that when you close the VPN, the processes are still present
    Small bugs with this new version (VPN extension in browser for example)

    • Like 1

    Kaspersky process

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted · Edited by tistou77

    7 minutes ago, harlan4096 said:

    image.thumb.png.5af37488bfb2c2a6f9a12c1a391468e9.png

    Oh yeah 🙂 With 21.17 (I don't see the 2nd one, which I have) ?
    But all grouped in the same process, which is already a little more normal behavior

    5 minutes ago, nexon said:

    If i run kaspersky VPN there is 4 launchers if i exit VPN there will be 3 launchers..

    It is better contact Tech support and ask them.

    The less contact I have with support, the better off I am 🙂
    They are still not able to inform me correctly after a bug reported 1 and a half years ago

    And apart from asking me to do lots of tests, just for one question....

    Bug 6396955 and K support

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted

    Hello

    For information, I posted this bug with Kaspersky and Howard Email Notifier on the old beta site
    With 21.17 and today's databases, the bug is no longer present for info

    I'm not declaring victory too quickly, this is not the first time that the bug has been resolved with an edition of the bases and reappears with a future edition of the bases

    • Like 2

    Kaspersky Process

    in Kaspersky/KSOS/VPN

    Posted · Edited by tistou77

    Hello

    I'm asking here in case 🙂
    With version 21.17, there is an additional process in the task manager (compared to 21.16)

    Capture.thumb.PNG.0778e15dae9100bd4486bff5dfb59972.PNG

    What would it correspond to ?
    Finally why there is one more ?

    Thanks

    PS : Both processes point to the same avp.exe file 🤔

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