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Urgent: License Ownership & Device Limit Issue

Hello,

I am contacting you regarding an urgent issue with my Kaspersky license.

I currently own a valid license key, however:

  • All available device slots are occupied
  • I am unable to identify which account the license is linked to
  • I do not have access to the associated My Kaspersky account

This is preventing me from installing the software on a new device, which is critical for my operations.

I request immediate assistance to:

  • Identify the account linked to this license, OR
  • Reset / release all connected devices, OR
  • Transfer the license to a new account under my control

License Key: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Please treat this as a priority request, as I am currently unable to use a product I have legitimately purchased.

If required, I am ready to provide proof of purchase.

Thank you for your prompt support.

Best regards

Featured Replies

@BİLAL Welcome on the Forum.

Please contact Kaspersky Technical Support :
https://support.kaspersky.com/b2c/#contacts 
1) Fill in the form
2) Did not find your answer ? Contact Customer Service

Also , please don't share private details on this public Forum

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