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Kaspersky Anti-Virus

Get help with Kaspersky Anti-Virus for Windows
  1. Gusti

    You have exceeded the maximum number of activation allowed for the entered activation code. why can't I activate the antivirus again on the same machine after reinstalling windows

    Flood and Flood's wife
  2. Aliencho
    Started by Aliencho,

    I have this problem recently. Not everyday, but once on week or so... I use laptop Lenovo Legion 5, and all the fans blows at max speed with huge noise. When that happens, I also lose my Internet. The only solution I find is hard reset, with soft restart, the problem appears again after the restart. What can it be, and how to fix it?

    Igor Kurzin
  3. CROcus
    Started by CROcus,

    for a couple of days the dropbox synchronization is blocked, after several attempts with the assistance, I reinstalled the dropbox software several times, I found that by deactivating the antivirus, Dropbox returns to work. So, I wanted to try to exclude dropbox from "threats and exclusions" but I can't, pressing OK closes the program and asks me to send the error to support. I went to: settings - threats and exclusions - Specify trusted applications - I chose the dropbox.exe ...selected some fields and given the ok, the program closes

  4. Kyung-Min
    Started by Kyung-Min,

    I have just purchased Kaspersky Anti-Virus. I changed over from another antivirus as I was told that Kaspersky is the best on the market. I can't seem to find firewall options however and when I look at tutorials they seem to have different options. Where is the control of firewall and blocking Programs? I have already looked through all my options and settings.

  5. Protection434

    Trying to Download YT video not working after Kaspersky install ? Hi, I just installed Total Internet Security by Kaspersky. But now I am unable to download any YouTube Videos via my Chrome, Opera & Edge browsers? I usually use chrome to download a YT video via url (using the ss command front of url in browser) but now using ss in url www.ssyoutube.com/xyz is not working? Can the anti-virus be bypassed in using the Kaspersky software to download YT videos? Please help anyone as I need to download crucial content ASAP, thanks in advance.

  6. Guest
    Started by Guest,

    So I am running Windows 7, and have it locked down so that when it restarts, all changes are wiped and reset to previous configuration. Then once a week I unlock it, update everything and lock it down again. That said, I have Kaspersky Free 21.5.11.384(b), and when I start the computer up in the morning, it has a red icon, and when I open Kaspersky Free, it has 1 error: "Some protection components are corrupted". Clicking Details takes me to this site: https://support.kaspersky.com/us/12976?cid=262_WIN_21.5&utm_source=interceptor&utm_medium=product&utm_campaign=262_WIN_21.5 Which tells me to instead install Kaspersky Security Cloud Free, and the…

  7. cloudytechi147

    I got a notification from my Kaspersky antivirus on my windows 10 (which is always on) Apparently, there was a port scan and it was blocked. User: NT AUTHORITY\SYSTEM User type: System user Component: Network Attack Blocker Result description: Blocked Name: Scan.Generic.PortScan.TCP Object: TCP from 104.152.52.xxx at 192.168.0.10:1701 Additional: 192.168.0.10 Databases release date: Yesterday, 1/19/2022 12:34:00 PM192.168.0.10 is a virtual machine running debian; I have UFW on this debian and port 1701 is not in any UFW rules. (so it's not allowed) I have done a grep on the ports of the debian VM using: sudo netstat -tulpn | grep 1701 Found nothing I assume the port scan …

  8. kyuno1
    Started by kyuno1,

    Downloadlink : deleted last check vesion time : 2022/3/23 14:21 JPtime File decompression password:123 At present, Kaspersky cannot identify the Trojan in this file, and hope to update the virus database immediately。 Finally, thanks to all members of Kaspersky for their efforts。

    • 1 reply
    • 1.8k views
  9. Yannos3121
    Started by Yannos3121,

    Hello, i know one of two topics have come up with this issue already, but i feel like this could be a pretty significant problem going on. I browsed my social media this morning and saw mtgo users suffered attacks / stolen materials on their account (those accounts can store thousands of $ of virtual cards). So i thought it might be safer to change my password. Then when trying to open the app, an update started, and fortunately, kaspersky detected a trojan and blocked / deleted the whole software. so i am wondering if the update hasn’t been hacked, and if this is the case, this is some serious hack going on. I also wonder if my computer is now safe to use, despite the p…

    • 2 replies
    • 2.9k views
  10. Oakstown
    Started by Oakstown,

    i want to buy Kaspersky AV from Uk site. I am in ireland. There is no paypal link? Can i not pay by paypal.? Also are there any notifications in this program that cannot be turned off.

    • 9 replies
    • 5.9k views
  11. Enes
    Started by Enes,

    Kaspersky does not open after resetting Windows. Kaspersky delayed warning

    • 2 replies
    • 2k views
  12. Budsy
    Started by Budsy,

    HI, I am a new user with a trial version. I want to see how often the default / automatic scan runs, and I want to have some control over that. I can’t find how to manually control the scan frequency. There are existing instructions: “ Changing the schedule of the scan You can select one of several options for the scan start schedule or disable the scheduled scan. To change the scan schedule: In the main application window, click the Settings link. The Settings window opens. In the Settings window, open the Scan section. Click the a different schedule link in the Scan section to select the most suitable scan start schedule.”The above instructions do not work for me. …

      • Like
    • 0 replies
    • 2.1k views
  13. jpgoelz
    Started by jpgoelz,

    Hello! At work I am using a software where I frequently have to use the hotkey Ctrl+Shift+Alt+P. On my private machine however, this hotkey is blocked by KAV. How can I disable or change the hotkey? I am using KAV 21.3.10.391 (g) on Windows 11 (21H2, Build 22000.376). Thanks!

    • 4 replies
    • 4.2k views
    Flood and Flood's wife
  14. parthadeb97
    Started by parthadeb97,

    Dear sir & madam I am Partha deb my computer system is crash and install Kaspersky antivirus new system but message for minimum time use for key please reset my activation key. Moderator note : License details removed

    • 3 replies
    • 1.7k views
  15. Leventer
    Started by Leventer,

    I have uninstalled the youtube downloader program from but the ad popup (YTMP3.cc) continues. Can Kaspersky help?

    • 0 replies
    • 4.9k views
  16. Oliver88819

    I just got Kaspersky and am wondering what all this means. Are these malicious files that Kaspersky can’t delete? They appear when i connect to the internet and right now i have shut off internet access because I’m scared these are part of some trojan Kaspersky can’t detect. The screenshot is in Swedish but I hope it makes sense.

    • 4 replies
    • 1.9k views
  17. kujtim1
    Started by kujtim1,

    I have a problem with my activation code. My Kaspersky get the message shown in the title. "You have exceeded the maximum number of activations allowed for the entered activation code" I would like to know if there is a way to use my code on 5 devices I have not used any of them I tried to Install and activate the application on a new device Reinstall the application after upgrading the operating system on your computer Revoked the license and activated the application several times thank you

    • 1 reply
    • 1.7k views
  18. Rudiphad
    Started by Rudiphad,

    why all my mp4, mp3, jpg, png file in my hardisks and external hardsiks became unopenable because all of them has become file with .bbbr extension. how to reslove it?

    • 0 replies
    • 1.1k views
    Flood and Flood's wife
  19. RobeMeCe

    I purchased the KAV for windows, for three devices, I used it on two PCs only. Now I have a MacBook Air to protect but my License Key is not working. What can I do?

    • 0 replies
    • 1.5k views
  20. Rafal
    Started by Rafal,

    Hi , I bought an activation code for “Kaspersky Anti-Virus Starter Pack 1PC” , then I’ve download and installed Kaspersky Anty-Virus on my Laptop, but the problem is with the code, it should be 20 digits , but my code is only for 13 digits . Why my code which I bought doesn’t match ? Best Regards Rafal

    • 0 replies
    • 1.6k views
  21. SoulTse

    Today when im going to open my osu! game as usual,kapersky suddenly pop up and gave me warnings like these,it says it detect trojan virus (i think) in the files,i deleted osu! and reinstalled fo almost 10 times but nothing changed.Is this a false alarm or the game really contains virus after i downloaded for 5 days?I want an helpful answer,thank you.(This is in chinese but it basically means malware detected)

    • 0 replies
    • 3.8k views
  22. Hobow20_
    Started by Hobow20_,

    I’ve only just purchased a license to Kaspersky and during a full scan I was running today, I took at look at task manager out of interest. Apparently, 50-60% of my GPU’s video encode engine was in use during the scan. I’ve got a powerful graphics card so that took me by surprise a little, since it usually idles at 1-2%. I just want to know whether or not Kaspersky uses GPU as well as my CPU during a scan, so that I can be sure there isn't something else running in the background that I should be sorting out. Before you ask, It’s not possible to view which program is directly responsible for the GPU usage in the same way that you can with CPU usage via task manager, since…

    • 0 replies
    • 2.3k views
  23. krainzzz
    Started by krainzzz,

    Kaspersky bir virüs tespit etti. Virüsün adı MEM:Trojan.Win32.SEPEH.gen. Durumu çöz diyince windows 32 içindeki dosyalardan biri eksik diyor eksikde değil. Ekran siyah oluyor ve donuyor resleyince düzeliyor sadece. Kaspersky’ı tekrar kaldırmak istediğimdede şu fotoğrafla karşılaşıyorum. Kaspersky virüs programınıda kaldıramıyorum.

    • 0 replies
    • 1.9k views
  24. Scottcolon
    Started by Scottcolon,

    Hello friends. I am posting this for a need. I have been suffering from a “The file cannot be accessed by the system” error for the last couple of days. I don't know why this is happening and how to fix this error. My friend suggests to me I should use an antivirus. Because according to him maybe the system virus was affected. Guys, I want to know Kaspersky is suitable for me or not?

    • 2 replies
    • 1.2k views
    Bernardphillips
  25. Inforus

    My Kaspersky had suddenly marked the following applications and websites as unsafe: Excel YouTube Reddit Twitter Github Twitch Zoom It all happened in a span of around 3 minutes. It kept telling me the certificates were unsafe and I could risk my data if I visit the sites. My internet had disconnected at the time that happened. After resetting my internet, the issue went away. What could have been the reason that the certificates were flagged unsafe? Even Google’s official websites were flagged unsafe. Is it that my internet disruption had caused this? Thanks.

    • 0 replies
    • 1.3k views

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