Kaspersky Anti-Virus

Hello, almost every day AV free reports “UDS:Trojan.MSIL.DOTHETUK.gen” on some files. This is a false positive and I have added these files to the exclusion list. Unfortunately after 2 or 3 days the AV notify again the same files. How to add permanently these files to the exclusion list avoiding further requests? Thank you

hi Forum my kaspersky antivirus 21.3.10 patch f scan very slow on my pc before i upgraded to patch f it scanned faster then it did after the update of patch f what can cause it

I have a 126 GB klq file in C:\ProgramData\Kaspersky Lab\AVP21.3\QB. From the main A=KAV interface there is no listed quarantine backup file. File Manager sees the file, but resists all my efforts to delete it. I am an administrator on the laptop, but am told I do not have the relevant permissions. How can I get rid of this file? It takes up half of my drive space.

Hi I have purchased Kaspersky Anti-virus. However, the applications show the error message below when I enter the activation code. “The activation code does not apply to this application” I have double check the name and license make sure I am entering the right activation code to the product. In the Kaspersky portal. It shows “License: Not supported in your region”. Does it mean the anti-virus does not support Hong Kong? Could someone pls help? Thanks.

Hi, I have still valid license period but kaspersky antivirus stopped when i try to start from the service,msc, it automatically stopped. as per my kaspersky login it showing the license error to uninstall and reinstall also tried it’s not working, it’s asking for password if i give the password it’s not taking that pass word. please advise us how to fix this issue

I am an American living in Mexico, however, the Kaspersky Antivirus application is in Spanish and cannot get the application to stay in English, it goes back to Spanish every time I log out. Is there a way to receive my Kaspersky in English while my computing is done in Mexico?

Hi, I purchased and installed Kaspersky Antivirus, and I see that it also installed Kaspersky VPN. I can’t find much information about it, other than it is another service I can subscribe to. Does this VPN do anything for me with my current subscription? Is it used by Kaspersky Antivirus in any meaningful way? Thanks!

I got these blocked when browsing the web: chrome.exe HEUR:Trojan.Script.Generic http//themightyginkgoorg/js/custom.js http//themightyginkgoorg/js/totop.min.js http//themightyginkgoorg/js/jquery.easing.1.3.js http//themightyginkgoorg/wpscripts/jquery.js http//themightyginkgoorg/js/superfish.js http//themightyginkgoorg/wpscripts/jquery.wputils.js http//themightyginkgoorg/js/jquery.prettyphoto.js

I am using kaspersky like a 2 month it works well but today after i opened my computer like a 2 3 min passed and kaspersky detected that file as a virus and deleted it , what should i do

yesterday night i was watching videos from youtube suddenly that link started to show up and my kaspersky is keep blocking it i did full scan 4 times also i scanned google chrome files everything is looks clean i could’nt find any information in the internet about that link please help

I have renewed my license which is expiring and amount is paid through credit card and the amount is debited on 13/08/21 till date the status is not updated and the license is showing to renew

Dear Community, I am a palaeontologist working with a package called SPIERS (Serial Palaeontological Image Editing and Rendering System) which is composed of three separate programs. I recently downloaded the program in a new computer from the official site: https://spiers-software.org/index.html . I was running it normally until it suddenly closed and disappeared. Kaspersky detected it as a trojan virus: PDM:Trojan.Win32.Generic and deleted the file SPIERSedit64.exe. I was wondering if you could review this issue and fix it. This program is really important for my job. Kind regards, Dr Espinoza

I am a Delphi Developer and have an application called DSafe from last 18years. For compression I use DelZip192x64.dll which is recognized by Kaspersky as ‘Freeware Zip Compression’ , ‘Trusted’, ‘DelphiZip’. In my machine this Dll is not stopped, but at my customer’s place who has over 2000 machines my application stops when loading this Dll. Customer has Whitelisted the Dll but it does not help. if he stops Kaspersky then my program works fine. Please find a remedy for this Regards Allan Fernandes

I have “RESTRO” & “KASPERSKY” . When on the internet a message from RESTRO says a file c:/kaspersky . . . . . . . . .tr/dropper.gen5 was found and needs to be removed. I run the Restoro application to remove it but it keeps coming back. Can anyone tell me what’s going on????? Thank you in advance Jim Markevitch Grapevine, TX

hi guys.. i recently woke up to a situation with my Kaspe…. application, it has literally given me a red Denylist of keys is corrupted message that i do not understand. i tried resolving the matter with our IT administrators who installed the application on my PC, she says she has no idea what is causing this error. wat is worse is that my PC no longer finish scanning any drive, including the primary drives. especially they Full computer scan. would you guys help me solv e this problem, my computer has los so many capabilities becaus of it.. for instance, the the Cortana search box no longer works, or from the windows explorer, pls tell me wat i can do. both my…

Today Kaspersky AntiVirus 21.3.10.391e updated as usual, then a Windows 10 pro update (21H1 I think, though I already had 21H2) installed, and now I can’t connect to any websites on Firefox v.91.0. It works on Microsoft Edge fine. With Firefox I just get the following message for any website I try: Secure Connection Failed An error occurred during a connection to click.kaspersky.com. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Any ideas how to fix this please? I’ve tried reinstalling Firefox and Kaspe…

Hello. I bought kaspersky antivirus 2 months ago. And a month ago, when I formatted my computer and tried to write the old serial code, I got the error that the number of users is over. How to continue using the old serial code

Hi! I live in China. I want to buy an antivirus for my computer. I downloaded a demo version from the Ukrainian Kaspersky website and I found it useful and usable (I tried another antivirus, but it could not work in China). I would like to buy a licensed version, but I do not know how to. My version of Kaspersky is downloaded from the Ukrainian website, so I am afraid that I cannot use the license purchased in China with the program downloaded from the Ukrainian website. Buying license from the Ukrainian or Russian website may not work as well (it is stated that I cannot activate license outside of the country where I purchased my antivirus). And Chinese website lacks En…

I am unable to open other software which are already in my PC. please help

Hi everyone, Yesterday I was using ccleaner to clean the computer and noticed a bunch of registry issues w kaspersky, went to check on it and it had just dissapeared! I tried to reinstall without success (it won’t continue installation after restart). I then used a free antimalware program added with kaspersky 2020 tool, they both catched those, and I was finally able to reinstall the antivirus again. Did a full scan with no further threats, the antivirus came back w my two year license and reporting last scan from 9 days ago, so it must had been infected by this time. Windows defender page was blank and windows updates not working w an error, both were deleted from regi…

Hi everyone, i need some help! I have Kaspersky Anti-Virus 2021 installed in my Windows 10 machine. I ran a full scan, it was taking ages so i stopped around 500k files scanned, and i had 14 objects detected as malicious tools, i selected everyone of them and hit resolve all. nothing happens that circle just keeps turning for hours. i tried 4 times and even left it overnight but nothing happens. also another problem i have, I originally had Kaspersky Total Security installed and i had a Kaspersky Anti-Virus Key, i added the Key, and it switched from KTS to KAV, everything normal here till i get pop ups saying ‘’ KTS licence ended, Enter a kye? ‘’ like everytime i run K…

KAV 21.3.10.391 ( e ) Windows 10 20H2 190.42.1151 fully patched of of today Hi there, I just noticed an odd behavior in the last few days. Can't pinpoint the exact moment it started to happen, I guess that probably a couple of days ago. When I try to open the Microsoft Store, it won’t load it's front page. OneDrive keeps eternally signing in and OneNote won't sync any notes. When I disable Kaspersky Anti-virus, it works. Any ideias or suggestions? Thanks in advance!

I have been searching through different forums about this potential virus and all I have found are people reporting that it was a false positive, copy and pasted articles and unreplied posts. I am considering rebooting my laptop because I am thoroughly scared about it. I was idle on my laptop until this kaspersky reported that “this virus” was seen on “system storage”. The first thing I did was search about it and attempt to click to the local files that it was last seen. It didn’t allow me to. After a while, I pressed resolve on my laptop and it deleted a number of files from “System32” to “Program Files x86”. I really do not know what to do. I have three questions…

Hi. I was watching a show and received a pop up stating a download had been denied. Does anyone have any info regarding this virus and any additional steps to making sure it is removed from a system?

Can I use Key Kaspersky 2019 on last versions and activite it !