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Kaspersky Anti-Virus

Get help with Kaspersky Anti-Virus for Windows
  1. confused_potat

    This started since the last Windows 10 update. Every time I start my laptop, it tells me that my computer is unprotected and that neither Kaspersky nor Windows Defender is turned on. When I click Security settings, it tells me to Turn On Kaspersky but nothing happens. On the other hand, Kaspersky tells me my protection is live. How to solve this?

    • 2 replies
    • 1.2k views
  2. sohan_manikot

    Not able to sort out my ERR_TIMED_OUT Have tried setting on “Internet Protocol Version 4 (TCP/IPv4)” Resetting my Router via command Prompt did everything that I could find on YouTube still not able to sort it out?

    • 0 replies
    • 1k views
  3. slinky

    I’ve noticed several problems with protection enabled: Chrome downloads are blocked/paused after only a few hundred kb is downloaded (this may be with the Kaspersky Chrome plugin) MS Outlook has a yellow exclamation point/warning and email doesn’t sync properly or at all with the server MS Outlook calendar doesn’t seem to seek with it enabled There are others I cannot remember. I can appreciate that protection is a challenging effort and these issues will come up from time to time to thwart those trying to defeat protection. Perhaps someone can advise on how to deal with these issues as I haen’t seen solutions yet at this point. Thank you.

    • 0 replies
    • 816 views
  4. Guest #21189
    Started by Guest #21189,

    Kindly help me to remove Weui ransomware from my pc also how to encrypt the decrypt file back to normal. Asking for 499$ by hacker, kindly help me guys I am trouble from last 2 days I don't have money to pay him. Please everyone

    • 0 replies
    • 957 views
  5. vickyme
    Started by vickyme,

    Every full scan is resulting in a different file count. The very first full scan was quick however got stuck at 99% & the file count was 746,282. I stopped it & did a quick ran which was pretty quick After this, I did couple of full scans once again to ensure all is well. The reason I did this was there were pop ups I suddenly saw stating “ you have Trojan, click to remove ” something like this. I didnt click on anything & quickly did the windowd built in scan which came clean. Again to be on safe side I purchased Kaspersky & hence quickly did back to back scans. Though the scans have reported all is well I am just wondering why the scan counts are differe…

    • 4 replies
    • 3.5k views
  6. OldSparky
    Started by OldSparky,

    Doing a search for some trailer locks I acquired this banner notifying me that I have 5 virus infections. Microsoft did not catch it so I got Kaspersky free to see if it would delete the virus - it did not. No notifications that it even exists. Any ideas? OldSparky.

    • 0 replies
    • 834 views
  7. KasperLutz
    Started by KasperLutz,

    Hi, I’d like to secure 3 Android devices and 2 Windows 10 devices (Windows 10, 1 laptop, one PC) with Kaspersky Antivirus. Is this possible and how should I proceed.

    • 2 replies
    • 1.3k views
  8. Houdini1031
    Started by Houdini1031,

    Kaspersky began to issue a ‘Invalid Name of Certificate’ warning about the Zemana AnitMalware Windows Certificate. This happens whenever Zemana connects to their site “connect.zemana.com” Any suggestions on how to resolve? Thank you.

    • 6 replies
    • 1.4k views
    Flood and Flood's wife
  9. CremMinerva
    Started by CremMinerva,

    I just wanna ask if kapersky can solve Virus loop of RAT virus, because another Antivirus can delete it, but it clones itself.

    • 0 replies
    • 1.1k views
  10. BoOmBoOm808

    I purchased the Kaspersky mobile anti virus app lock and web security on Google play for 19.99 a year. My subscription says active on Google play store. But when I log on to the app it's telling me to purchase subscription and also telling me for an activation code of I purchased from a third party vendor. I didn't get no security activation code they only made me verify my email. I have my receipt that i purchased the subscription for the app. How do I activate my subscription.

    • 2 replies
    • 1.7k views
    Flood and Flood's wife
  11. Dr_Unique
    Started by Dr_Unique,

    Is this a real threat? Kaspersky detects “HEUR:Trojan-Banker.Win32.Danabot.gen” in banking app “TD_Advanced_Dashboard_Setup.exe”

    • 0 replies
    • 1.6k views
  12. scafroglia93
    Started by scafroglia93,

    The site is zscaler's blog, you can unblock it please

    • 2 replies
    • 1.2k views
    Flood and Flood's wife
  13. Barh
    Started by Barh,

    You have exceeded the maximum number of activations allowed The code you entered star_border

    • 0 replies
    • 922 views
    Flood and Flood's wife
  14. Kishor2689
    Started by Kishor2689,

    my activation code invalid witout use

    • 0 replies
    • 778 views
    Flood and Flood's wife
  15. Bert

    Windows 10 Pro with KAV 21.3 I’m preparing the PC to give to someone else, so I’m doing some house cleaning without doing a clean re-install of Windows, so I’ll want to uninstall KAV. The process for uninstalling KAV looks a bit complicated, but seems well documented. There’s also the KAVREMOVER tool which comes with this warning: “ Do not use the kavremover tool unless recommended to do so by Kaspersky technical support engineers.” Other than carefully following the removal instructions from the Kaspersky Web site, is there anything I should be looking out for?

    • 3 replies
    • 1.4k views
  16. pgax

    Hello, Using Firefox 69.0 and Kaspersky 20.0.14.1085 (d) with default settings, the internet protection through javascript injection breaks an important website I use. This is mostly but not always reproducible and started with Firefox 69. If I disable the injection in Advanced > Network, it works perfectly. Adding the website to the exclusion list and safe list in the internet protection did not solve the problem. Is there a way to disable injection for a list of websites?

  17. eguvenc
    Started by eguvenc,

    Kaspersky Antivirus Block WSL apache2 http service what i need to ?

    • 3 replies
    • 1.1k views
    Flood and Flood's wife
  18. Anthonychem

    I have purchased a renewal licence,, have entered the code which has been accepted and stored,,, Kaspersky has still not renewed my licence and it appears as “ expired” 30 hours later

    • 0 replies
    • 658 views
  19. ae_mahesh
    Started by ae_mahesh,

    When updating the app in background the update stops at 21% every time and hangs. Until i open the app after which it continues and completes the update 100%. And when it is hung on 21% uses maximum bandwidth of my internet endless ,causing other apps to lag .

    • 0 replies
    • 1.1k views
  20. takeiteazy
    Started by takeiteazy,

    I can see there were many threads asking how to disable this popup and various versions of the antivirus have “added it back in.” However I am a brand new user to Kaspersky, coming from ESET NOD32. I left ESET because of their annoying pop-up notifications…. what is this??! There is no option to “don’t remind me again” -- and I do not want to sign in Kaspersky… I don’t want a reminder, ever. This is Kaspersky Antivirus 21.3.10.391(f) just installed yesterday. Is this normal behavior? Do I need to put up with this X times before it gives the options? Some marketing guy thought this was a great idea. Older thread How to disable the 'sign in to My Kaspersky' popup | K…

    • 3 replies
    • 6k views
  21. scafroglia93
    Started by scafroglia93,

    In the last period the samples I am analyzing are not detected by Kaspersky, this is a problem since I use this antivirus for the protection of my customers 1- https://www.virustotal.com/gui/file/b6b40c2531e46b3b4aeb5870c8463cd35a1fbf03cfdbf57474e85dcef4a85498/detection https://opentip.kaspersky.com/B6B40C2531E46B3B4AEB5870C8463CD35A1FBF03CFDBF57474E85DCEF4A85498/ (not detected) 2- https://www.virustotal.com/gui/file/c534c3d1e4c6bcdc2735b215227745c8b003771f5393609b665783fa36592c12/detection https://opentip.kaspersky.com/C534C3D1E4C6BCDC2735B215227745C8B003771F5393609B665783FA36592C12/ (not detected) 3- https://www.virustotal.com/gui/file/3220cb12f4ab91098271b47cbf0142…

    • 5 replies
    • 1.5k views
  22. EarlAllin

    I have tried adding a site to my trusted list, and exclusions in multiple places in the Kaspersky settings under Web and Network, yet the site is always being blocked. Where/how do i get Kaspersky to understand that the site should not be blocked? It is my server, and I have a self-generated SSL. this has started to happen recently with a new version update. I am using Windows 10, with Kaspersky Anti-Virusv 21.3.10.391 (f)

    • 3 replies
    • 956 views
  23. Aziz89Qtr

    i’ve paid the renew amount for my anti-virus but the request is pending and its mention that its waiting for money transfer. But the amount is already detected from my bank account. could you solve that matter?

    • 0 replies
    • 829 views
  24. Cevap
    Started by Cevap,

    Every time I run a scan few of these weird pop-ups show up. It says “Archive: <Location of The file>” Underneath it says “Password: <Place to input SOME password>” and it gives me three buttons, “OK”, “Skip” and “Ignore All”. Can somebody please tell me what they are,and what should I do. Also which password is it asking? And for what? Because it doesnt seem like it detected a virus Thank you

    • 0 replies
    • 2.5k views
  25. DirkStander

    I have a laptop with Windows Bit Defender, which pick up a virus (VB:Trojan.Valyria.5210) in my MS Access application. I have another laptop that has Kaspersky, but does not pickup the trojan. My clients alsouse BIT defender, so it quarantines the MS Access application. I scanned the application through the online file scanning, but get a clear scan, no virus found. I need urgent assistant please. Thank you

    • 2 replies
    • 2.4k views

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