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Kaspersky Anti-Virus

Get help with Kaspersky Anti-Virus for Windows
  1. Guest #20865
    Started by Guest #20865,

    Hello. After turning on the anti virus it starts taking an awful lot of cpu this happens for 3-4 minutes it takes about 30% of cp later it stops for about 5 minutes and starts again. Antivirus does not perform any scan or update during this activity. It does not give anything from scratch. At the bottom I am attaching screenshots from the task manager. Please help me urgently because with such a load on the processor it is difficult for me to use my computer.

    • 16 replies
    • 5.2k views
  2. ItzFolloWerS
    Started by ItzFolloWerS,

    Hello, I would have liked to know how to change the language of my Kaspersky antivirus please

    • 0 replies
    • 3k views
  3. kaze_akame

    My best magisk module for gaming is detected as a virus. Is it a bug? Please tell me and explain to me. Thx

    • 0 replies
    • 1.7k views
  4. DanieleS9

    Hi, A simple question: can kaspersky firewall and windows firewall coexist? is it possible to manage both or is it better to have only one active? Obviously I control them from the kaspersky security center and the windows gpo. Thanks for the support.

    • 0 replies
    • 786 views
  5. Brutal_Felix

    Event : Download allowed User : THE_RAINMAKER\cjhod_000 User type : Active user Application name : chrome.exe Application path : C:\Program Files (x86)\Google\Chrome\Application Component : Web Anti-Virus Result description : Allowed Type : Probability of unauthorized software download Name : https://revercecaptcha.com/robot4/manifest.json Threat level : Medium Object type : Web page Object name : manifest.json Object path : https://revercecaptcha.com/robot4 Reason : Cloud Protection Event : Allowed User : THE_RAINMAKER\cjhod_000 User type : Active user Application name : chrome.exe Application path : C:\Program F…

    • 1 reply
    • 1.1k views
  6. Guest #20746

    Can you install the trial version of the anti-virus software on more than one PC?

    • 0 replies
    • 732 views
  7. jmit

    Hello, Kaspersky is blocking a legal update of Flight simulator 2020. Please could you correct your database as this probleme seems global or offer a workaround solution. PDM: Exploit.Win32.Generic.nblkthx! BR;jm

    • 5 replies
    • 1.4k views
  8. mikest001
    Started by mikest001,

    Hello there, I was planning to expand my current suscription although the zip code 40102 is not valid as per your website. I couldn’t buy the expanded license and I need to get this solved ASAP (if you can). Thanks very much, Happy Holidays!!! 😀

    • 3 replies
    • 2.7k views
  9. lrichardson
    Started by lrichardson,

    Ever since I loaded Kaspersky, my wife is unable to play her Gardens of Time. Just a coincidence, or ...?

    • 0 replies
    • 721 views
    Flood and Flood's wife
  10. Guest #19292
    Started by Guest #19292,

    Hi everybody, I tried Kaspersky and found it fine but for the price it is still a bit high. Is it okay if I want to buy at a discount? Where do you want to get the coupon code?

    • 1 reply
    • 941 views
  11. Guest #20390
    Started by Guest #20390,

    I would like to cancel my service abo, of which I am not aware, that I ever agreed to one. How do I go about it?

    • 0 replies
    • 797 views
  12. Bert

    Windows 10 Pro v. 2004, Kaspersky Anti Virus 21.3.10.391 I have two Windows 10 PCs, running same Win 10 version and same A/V version. I run a scan every night, full scan on Sunday, quick scan rest of week, followed by a backup and shutdown. The scans are started from batch files, triggered by a Windows Task entry: avp.com start Scan_Startup > d:\decodes\QuickScan.txt 2>&1 avp.com start scan_my_computer > d:\decodes\FullScan.txt 2>&1 Until recently, both PCs left a notification message that the scan had completed, with no threats. Now, the notification no longer appears in just one of the PCs. The saved output text shows that the scans were run and comp…

    • 1 reply
    • 1.2k views
  13. Henderson

    I just installed the newest version of Kaspersky AV on my laptop, and under Protection, File Anti-Virus, there is no “Ask user” option. It’s the same for Mail. The only options are: Select action automatically Disinfect, delete if disinfection fails Disinfect, block if disinfection fails Block I need an option where Kaspersky doesn’t decide without intervention what to do and I get notified when it detects a problem, but I can’t find it in the usual place. Windows 10 64-bit KAV 21.3.10.391

    • 1 reply
    • 1k views
  14. defyhb
    Started by defyhb,

    Hello! My question: the Kaspersky free mobile AV app for android can DETECT and remove the Flubot Fedex tracking malware? Thanks

    • 0 replies
    • 1.7k views
    Flood and Flood's wife
  15. kaha

    Hello, I tried to renew my license on that page: https://kaspersky.com/new-renewal-center/home After entering my license (from the key I got the following messege: Something went wrong. Please enter your license key as it appears in your product What should I do? Thank you, Karl

    • 1 reply
    • 1.3k views
  16. Guest #20223

    Hello, I noticed windows taking extra boot time and checked the windows events log for any useful tips and found this. Later found that the service is associated with kaspersky. Thanks in advance for helping me fixing the error. Log Name: System Source: Service Control Manager Date: 01-04-2021 09:30:39 Event ID: 7011 Task Category: None Level: Error Keywords: Classic User: N/A Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVP21.3 service. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Na…

    • 0 replies
    • 2.3k views
    Anton Mefodys
  17. wdo
    Started by wdo,

    Dear support/helpers, I use Comodo FW (free version) without AV, and Kaspersky AV (paid version). OK I’ll see that there is incompatibility between KAV and CFW, but it was working well together. Since ??? the KAV interface didn’t start anymore. So I uninstall KAV and reinstall it. The GUI was working … until next reboot! So what’s happened? So Comodo is a nice FW and KAV a good AV, so how can I solve the problem? I tried to find a compatibility matrix between KAV and FWs, but, I only found a non-compatibility matrix. So does it exists such list (of free FW with advanced options working with KAV) ? or How can I install both products together? or The last option w…

    • 2 replies
    • 2.6k views
  18. RaistlinMajere
    Started by RaistlinMajere,

    Hello, I did something dumb and downloaded a crack thinking KAV would warn me if it was actually a bad file, so when I got no warnings I installed it and something took control of my pc for a few minutes (I can provide the link to the download if needed). I know it somehow got access to my facebook account, probably through browser cookies since a password change ended the suspicious activity. Now, the only problem that I have is that sometimes my google searches are redirected to scam sites (amazon loyalty program), has happened around 3 times today on my pc and even 1 time on my phone! I have already scanned several times and used other antimalware software but keep get…

    • 0 replies
    • 2.1k views
    Flood and Flood's wife
  19. Barabba

    Hi, I?m more experiencing on Facebook messenger/comments but also on other sites like google translator.. It looks the antivirus catch my text, send it osomethere online to control it, and only after that ita appears on the box wehre Im typing. Making experience with computer extremely unpleasant, lot ot time wasted.. I can wait even 5 seconds to see the text. The first time I’ve experienced it I uninstalled Kaspersky antivirus and magically typing text bacem promplty and super fast (even to send it). Then installed it again (clean installation), at the beginning was fast too.. but day after day become slower. How can I disable completely the keyboard check? My antivirus …

    • 6 replies
    • 3.1k views
  20. Guest

    So i’ve reset my computer a few times already but i always seem to get these problems: My Windows Defender app & browser control and virus & threat protection would always be off whenever i would turn on my computer.Task Host Window would prevent from shutting down my computer.I have gotten 2 ransomware on my discord even after resetting my computer. (Almost as if it was waiting on my system to attack.)I think my registry editor is probably messed up.I also performed a full scan and i got these 4 objects not processed: My last resort would be using kaspersky rescue disk.

    • 0 replies
    • 1.2k views
  21. HelpMefixMyLaptopPLS
    Started by HelpMefixMyLaptopPLS,

    Hallo! I got the 1 mounth triel of Kasperski Anti-virus to see is it worth it, and after 1 hour of using it my internet started to slow down and stop from time to time, but i had in mind that maby there is just some minor problem but 30 min later my Games and Chrome browser started to glich and lag at 1 point i had to press something 20-30 times so the pc gets the command. So i deleted all kasperski files and everything that i found that is form kasperski but my laptop is still lagging and glitching pls help. P.S The moment i downloaded it i ran a scan 0 threats 0 viruses 0 maleware My laptop is Lenovo Legion y540, windows 10, Internet speed 100mbps,

    • 0 replies
    • 788 views
  22. allenwalker
    Started by allenwalker,

    I would like cancel my auto renewal but when I go the the Licenses on MY Kaspersky, that is no ‘Detail’ option for me to click on to cancel the auto renewal.

    • 0 replies
    • 1.7k views
    Flood and Flood's wife
  23. Dhvanish
    Started by Dhvanish,

    Since 2021 update my laptop is facing heating issues, finding to resolve the problem I found out Kaspersky is using almost 70% of my CPU which is ridiculously high and affecting my laptop performance. I tried Clean Installation too but the results are still the same. Please help Kaspersky Support Team. Image showing 70% of consumption by kaspersky

    • 1 reply
    • 1.3k views
  24. Max Payne

    Dear Kaspersky, STOP THE BLOODY SPAMMING. I don’t care about your recommendations I don’t care about signing in or installing chrome extension. I paid money for your software and I don’t expect any sort of advertisement or popups especially from my own bloody Anti-Virus software. I believe I am speaking for everyone here, STOP THE SPAMMING. If you wish to recommend something do it discretely on the interface of the software itself, I really didn’t need to make an account come here and just to write this but I couldn’t stand it anymore. Sincerely, All users.

    • 3 replies
    • 1.6k views
    Flood and Flood's wife
  25. BigCrazyMike

    Shalom Aleichem. I've been compromised and you didn't detect it. I went to 3 juices (had it for yrs w/o problems, but I guess they got hacked?) to get some music & this porn site came up and my phone has been acting weird ever since. My SD card with a lot of info became completely corrupted, but I backed everything up in two different jump drives. I paid for premium & over the past few yrs haven't had any problems. Obviously I got a virus and I've had your anti-virus for a while & I know not everyone is perfect, I'd appreciate if you could do a complete scan (I did a complete scan 10 times an it keeps showing no detection, yet obviously there's something) I …

    • 9 replies
    • 2.1k views
    Flood and Flood's wife

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