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Lenovo V580c. Отправлю скриншот с подробной информацией. Я скачивал иногда пробные версии, чтобы почистить компьютер от троянов и прочего мусора. У меня не было лицензированного антивируса. А вот я не уверен, что хуже не будет, потому что мошенники не дремлют, очень много способов, как завладеть чьими-то личными данными и аккаунтами. С антивирусом надёжнее. И вообще раньше не особо беспокоился о защите об различных угроз, можно сказать мне просто везло. Посмотрим, скачаю может быть ещё один пробник на месяц, а там видно будет.

Raise a ticket on https://companyaccount.kaspersky.com/account/login

Welcome to Kaspersky Community. Can You provide the brand of the previous antivirus?

I purchased Kaspersky anti-virus and started to download. At the step of removing the previous anti-virus, there was a password that should be provided to permit program removal. I retrieved it but didn't work. I changed it again and again but every time there is a message of wrong password. I wanna overcome this obstacle, any ideas oe help please

Le déploiement de la mise à jour automatique vers Kaspersky 21.21 est distribué progressivent. Une seconde option est une installation par-dessus après téléchargement de Kaspersky 21.21

Hello @CHRISAKOL, Welcome again! Also, IF the software is Kaspersky: Basic, Standard, Plus & OR Premium & is from a Kaspersky website - no activation code is issued, activation codes have been replaced by License Keys. Sign into (your) MyKaspersky account, select the *Subscription* tab, select the software, then scroll to the very bottom to Additional info, expand Additional info - the License key is shown there, see image below. To *activate* Kaspersky's *new* software - sign-into the Kaspersky app with the same email address that's used to sign-into (your) MyKaspersky account - so the Kaspersky software & (your) MyKaspersky account Subscription/License *synchronise*. IF the Kaspersky: Basic, Standard, Plus & OR Premium subscription was brought from a third-pty-merchant - Amazon for example - there *will* be an Activation code; the purchase confirmation email - from the merchant - will show the code. Thank you🙏 Flood🐳+🐋

@CHRISAKOL How to find the activation code for your Kaspersky application on My Kaspersky “ If you bought the application on a CD or a card with the activation code and you don't have them any more, we will not be able to recover your code. “

I lost my activation code. How do I retrieve it?

Welcome to Kaspersky Community. Please uninstall, if installed, and try to reinstall KP extension as explained here: https://support.kaspersky.com/common/start/12782#block10

Hi @Flood and Flood's wife, I’ve logged the issue with Kaspersky Support as advised. The incident reference number is: INC000017536066. I’ll keep you updated if I hear anything about the Myanmar region issue or any solution. Really appreciate all your help! 🙏🐳🐋

Hello @Zaw, You're very welcome! Thank you for the update & (your) *detailed* information! With support, ask about Myanmar *first*, IF there's a region issue impacting availability there's no point investigating further. Support may not accept the request due to Kaspersky software being the Trial version -> no support is available for Beta, Trial or any Kaspersky development software - however - at least try to log the request & post back the incident reference number - it's prefixed with INC0000? Thank you🙏 Flood🐳+🐋

@brol28 Bonjour. Veuillez essayer ceci svp : Configuration → Sécurité → Paramètres du réseau → Analyse des connexions chiffrées → Addresses de confiance : Ajouter les serveurs POP & SMTP + reboot ?

Thank you so much @harlan4096 and @Flood and Flood's wife — I truly appreciate all the time, patience, and support you’ve given me. I carefully followed all your instructions: used Kavremover, did a full power-off, unplugged everything, waited, and reinstalled the VPN using the fresh installer link. Unfortunately, the issue still persists — now it’s stuck on the loading page before it even reaches the introduction screens. I’ll contact Kaspersky Customer Support again and will ask them directly about the situation in Myanmar too. Will definitely update here if there’s any good progress. Thanks again for your kindness and help — it really means a lot! 🙏

Добрый день. Обратитесь в техподдержку.

Добрый день. Это сайт партнера ЛК. Посмотрите здесь - https://www.kaspersky.ru/small-to-medium-business-security/downloads/endpoint Или запросите в техподдержке.

Thanks, but I need the web console 14.2 for KSC Linux (debian x64)

Download your required files from Kaspersky Security Center Section, you will find all the latest download Links in here https://www.kaspersky.com/small-to-medium-business-security/downloads/endpoint

Windows 11 24h2 Kaspersky 21.21 Hi, I removed the browser profile from ms edge & it also removed the kaspersky extension. I created a new profile for the browser & it did not reinstall the kaspersky extension. But it shows a check mark on kaspersky application under MSEdge security tab.

Всем добрый день. Пытаюсь скачать отсюда (https://store-kaspersky.ru/download/programm-kaspersky-security-center-13/56706/) дистрибутив веб консоли для Kaspersky Security Center 14.2 для Linux (Debian x64). Ссылка недействительна. Ссылка на web console (которая не действительна): https://products.s.kaspersky-labs.com/administrationkit/ksc10/14.2.0.23324/russian-12242493-ru/3637313333347c44454c7c31/ksc-web-console-14.2.10359.x86_64.deb

Good day to all. I'm trying to download the web console distribution for Kaspersky Security Center 14.2 for Linux (Debian x64) from here (https://store-kaspersky.ru/download/programm-kaspersky-security-center-13/56706/). The link is invalid. Link to web-console (that is invalid): https://products.s.kaspersky-labs.com/administrationkit/ksc10/14.2.0.23324/russian-12242493-ru/3637313333347c44454c7c31/ksc-web-console-14.2.10359.x86_64.deb

Bonjour, Win10, Kaspersky standard 21.21.7.384. Depuis que la mise s'est installée je ne peux plus recevoir mes mails provenant de comptes gmail avec TheBat! 17/05/2025, 01:33:14: FETCH - Réception des messages 17/05/2025, 01:33:14: FETCH - Connexion au serveur POP3 "pop.gmail.com" sur le port 995 17/05/2025, 01:33:14: FETCH - Initialisation de la négotiation TLS >17/05/2025, 01:33:14: FETCH - Certificat N°S: B1353E4AC219849D10DC2EA4E9975E40, algorithme : ECC (256 bits), délivré du 21/04/2025 08:41:46 au 14/07/2025 08:41:45, pour 1 domaine(s): pop.gmail.com. >17/05/2025, 01:33:14: FETCH - Propriétaire : "pop.gmail.com". >17/05/2025, 01:33:14: FETCH - Émetteur : "US", "Google Trust Services", "WR2". Valid from 13/12/2023 09:00:00 to 20/02/2029 14:00:00. >17/05/2025, 01:33:14: FETCH - Racine: "US", "Google Trust Services LLC", "GTS Root R1" Valid from 22/06/2016 to 22/06/2036. !17/05/2025, 01:33:14: FETCH - Échec de la négotiation TLS. Le certificat du serveur est invalide (Les certificats ne peuvent pas être utilisés pour cet usage). Avant la mise à jour, je n'avais aucun soucis et je n'ai effectué aucun changement depuis. Quelqu'un pourrait m'indiquer comment faire pour que ça retombe en marche ? Merci

Здравствуйте, у меня Kaspersky for Linux 2.0.0.987, ос Ubuntu 24.04.2 LTS, 4 дня назад перестали обновляться базы - вроде бы успешно обращается к серверу, вроде загружает updaters, но потом выдаёт ошибку "Ошибка во время обновления баз". При запуске из терминала: kfl-control --start-task 6 --progress Выполнение задачи: [##################################################]100% Ошибка задачи. Не удалось запустить задачу Спасибо.

I cannot instal the entire security suite due to US ban but I do have KPM installed in windows. My subscription runs out in 2 months and I would like to delete my vault. I've searched everywhere. I cannot connect to support using any method. I don't know why

Hello @Zaw, Thank you for the information! Apologies for not replying earlier @Zaw- sleeping - all humans need sleep☺ Myanmar is not documented, however that doesn't mean regional limitations don't apply; it could be a documentation issue. Using *Kavremover* - uninstall Kaspersky VPN *only* - read & follow the *Kavremover* documentation very carefully. At the end of the VPN *uninstall* -> power OFF the computer by using Shutdown, not Restart, when the computer is OFF, remove the power cable & *all* network cables - there should be *no* cables of any kind plugged into the computer - leave the computer *disconnected* for at least 5minutes. At the end of the 5minutes plug cables back in, network first, then power, power the computer ON by pressing the power button, login. Download a new VPN exe from: https://kas.pr/ksec_win_global Install the VPN, IF the connectivity issues persist log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - select Email, then fill in the template as shown; include a *detailed history* || IF (you) do log the issue with support ask them about Myanmar? Please share the outcome, with the Community, when it's available? Thank you🙏 Flood🐳+🐋