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I have, many times. Same effect, I have even upgraded from Windows 10 to Windows 11. Stays the same

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Free version download links in K. official sites are a bit hidden, but still there, just adding: .com/free-antivirus or /downloads/free-antivirus Some examples:

The Free isn't listed on their site since a couple of years at least. You can find it if you search it on google or if you have the link. I got 3 notifications on total, the last was 2 days ago i think. Now i have zero notifications. Still works and it's available for download. So, i have no idea what's happening but i think it was just a marketing thing. We will see....

Uninstall Real Pool and reinstall it again.

To be sincere, I don't see anything related to Kaspersky in all those Even Viewer logs 🤷‍♂️ Do you get any warning from Kaspersky when the app is blocked or closed? If the app still fails even being Kaspersky exited, then the issue probably is not related to Kaspersky.

if i pau- System - Provider [ Name] Application Error [ Guid] {a0e9b465-b939-57d7-b27d-95d8e925ff57} EventID 1000 Version 0 Level 2 Task 100 Opcode 0 Keywords 0x8000000000000000 - TimeCreated [ SystemTime] 2025-07-05T19:29:09.5616325Z EventRecordID 3844 Correlation - Execution [ ProcessID] 6808 [ ThreadID] 17340 Channel Application Computer Stephen - Security [ UserID] S-1-5-21-2088515173-1453250347-40221073-1001 - EventData AppName RealPool3.exe AppVersion 0.0.0.0 AppTimeStamp 68661818 ModuleName RealPool3.exe ModuleVersion 0.0.0.0 ModuleTimeStamp 68661818 ExceptionCode c0000005 FaultingOffset 00000000003d3e8d ProcessId 0x898 ProcessCreationTime 0x1dbede25c16f30d AppPath C:\Program Files\WindowsApps\B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a\RealPool3.exe ModulePath C:\Program Files\WindowsApps\B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a\RealPool3.exe IntegratorReportId 5fb598f9-52eb-4716-9b2f-d73ff8c4d838 PackageFullName B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a PackageRelativeAppId App

Solved. Deleted all Kaspersky related programs. Restarted the computer. Reinstalled. Synchronization is now possible. Ignore this article. Thanks.

卡巴和火绒不兼容，火绒主程序本身不会报毒，但它加载进内存的的内容会被卡巴检测并报毒，无解。 你需要二选一。

Я наверное рад всему новому, но на текущий момент у меня оплаченный впн работает медленней первого попавшегося бесплатного. И работает не везде. В какие сроки я получу нормально работающий сервис?

I don't mean pause protection, but completely exit Kaspersky temporally, and check.

something is clearly going on cause I keep getting the message.. The main site now lists only 3 plan types. Standard with his £16 a year, Plus which is £20 or Premium for £21.. though all prices will go up as it's an 'introductory offer'. Okay, free plan doesn't really bring in a HUGE amount of money, in theory (there are some related ways it does but.. oh well) but this kinda seams like Kaspersky trying to kill itself. Not only free plan members, but I can see some paid plan members not thinking this, and how they aren't really explaining things (best I can see) as not a good sign. I guess that bit on the site just saying "Meet the new Kaspersky" is right.. Meet the new Kaspersky, we just want your money!

if i pau- System - Provider [ Name] Application Error [ Guid] {a0e9b465-b939-57d7-b27d-95d8e925ff57} EventID 1000 Version 0 Level 2 Task 100 Opcode 0 Keywords 0x8000000000000000 - TimeCreated [ SystemTime] 2025-07-05T19:29:09.5616325Z EventRecordID 3844 Correlation - Execution [ ProcessID] 6808 [ ThreadID] 17340 Channel Application Computer Stephen - Security [ UserID] S-1-5-21-2088515173-1453250347-40221073-1001 - EventData AppName RealPool3.exe AppVersion 0.0.0.0 AppTimeStamp 68661818 ModuleName RealPool3.exe ModuleVersion 0.0.0.0 ModuleTimeStamp 68661818 ExceptionCode c0000005 FaultingOffset 00000000003d3e8d ProcessId 0x898 ProcessCreationTime 0x1dbede25c16f30d AppPath C:\Program Files\WindowsApps\B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a\RealPool3.exe ModulePath C:\Program Files\WindowsApps\B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a\RealPool3.exe IntegratorReportId 5fb598f9-52eb-4716-9b2f-d73ff8c4d838 PackageFullName B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a PackageRelativeAppId App If i pause Kaspersky it runs a little longer and then eventually goes out again. I guess it is because Kaspersky runs the firewall as well. Therefore i think i should uninstall it completely and try running it. Only then will i know for sure that the problem is Kaspersky. But like i said before, when i was having another virus program, i didn't have this problem. So i am 100% that Kaspersky is the main cause of this issue.

I already tried that, no success. However, I did find something in the event log: Name resolution for the name ff.kis.v2.scr.kaspersky-labs.com timed out after none of the configured DNS servers responded. Could this mean something?

Hello again dear friends. It's been 2 days since the error bug has not appeared to the app's main menu. Ok yes this is great. I sent them yesterday to inform them about it and told them " not to be given an answer like super!! Just monitor it and inform us about". Guess what? I was given exactly the same answer. Not to mention that I had also asked another thing (regarding core isolation - memory integrity to make it harmonically work with their app so as not to have it turned off) and no answer was given to that. And this is not the first time that happens something like this. The last two days we are trying to fix how to make a contact with LogMeIn exe file, which after their proposal I tried to install and it was detected as virus - Trojan by their own company!!!! I proposed team viewer/ anydesk which are safe apps but no answer be given to proceed with this. After a useless week email conversation I conclude to that below: These kind of manners shows me: a) irresponsibility b) they do not care-ignore customer needs c) they don't read whole messages. So they ignore me. They just answer something so as not to be shown rude. In conclusion, regarding my issue it was fixed by itself without their help. Because either they do not know their job or they do not know how to fix it. They also told me another irrelevant thing, that they want me to run some diagnostics in case it appears again (while I have already run the gsi tool exe and did exactly what I was instructed to do except for the virus LogMeln file). It's a shame to treat customers like this. I have already set an example regarding an error in malwarebytes extension in firefox, a month ago. I sent them the diagnostics required. They updated it, I tested it and that's all. After these, it's time to think to switch after 14 years to bitdefender which is of course better than Kaspersky. I can't tolerate treating their customers like this. If you do not know your job, then stop working there

Bienvenido a la Comunidad de Kaspersky. Hum qué raro 🤔 y al haber conectado las aplicaciones con tu cuenta My Kaspersky, en la aplicación ¿te dice los días que restan de la suscripción?

https://support.kaspersky.com/common/uninstall/1464

Большое спасибо всем за помощь в решении ситуации.

Hi Berny - it might be a slightly different subject but I think you will be able to help. When I click on the link in Password Manager to install the extension in Firefox the link doesn't work. This is the link: https://click.kaspersky.com/?hl=en&pid=kpmwin&version=25.0.0.501&hotfix=&syst=Microsoft Windows 10 10.0.19045 Build 19045&link=ffext Hi Berny the link simply wasn't opening. It may not like Firefox. I've got there in Chrome. Thanks again Marcus

Это стоит включить в KES, это один из основных сейчас детектов сайтов и там очень и очень редко бывает ложное срабатывание. Сомневаюсь, что ложное срабатывание, учитывая что ругаются и другие антивирусные сервисы. Вы всегда можете отправить сайт на проверку через поддержку в Вирусную Лабораторию: https://support.kaspersky.ru/b2c/ru#contacts или https://companyaccount.kaspersky.com/request/create/support-select, подробно описав ситуацию и приложив скриншоты детектирования, возможно они подскажут где на сайте вредоносный код.

https://ksos.kaspersky.com Login to Console and You can manage through it

之前KTS或者KIS似乎官网都显示兼容安卓的，目前国区的似乎没有标注兼容安卓了，因为手机采用的类原生设备，日后可能还需要用到，目前还没过期，不确定改版后的是否兼容？ 设备或用户的计数问题，有的地方售卖说的是设备有的地方是说的用户，虽然一个码似乎可以激活几次，之后需要发邮件重置，我尝试过一用户或一设备的码可以同时激活PC和安卓的甚至更多设备的，不太理解是怎么计数的？ 如果购买其他地区的订阅，在中国大陆使用，能否使用中国大陆禁用的功能，比如VPN。 还有个建议，密码管理器可以兼容下Linux，做个浏览器插件也行，方便跨平台，安卓/PC的填充待选可以把身份验证器也加上方便一些…

https://www.virustotal.com/gui/url/866d5fa60b4affb02f283964843ce898576c9d3fd1e3aff4bac30c943b44e3c4?nocache=1 But not sure if a false positive.

это несерьезно, обозначьте срок: неделя, месяц, год, никогда

Welcome to Kaspersky Community. Please provide version of Kaspersky product installed. Do You get any Kaspersky warning when blocked? If so, please provide details of the warning.