All Activity

Hello @chavs_uk, Welcome! We were going to provide a process to proceed with this, we've spent hours documenting - however, testing it, it doesn't work. The 'recommended' documentation -> Remove Kaspersky Safe Kids for Android from your child's device & the *actual* process are as different as chalk & cheese which is telling (ioo). Please reach out to Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts -> select Email, fill in the template as shown; include a *detailed history*. Support may request logs, data & traces, they will advise you: *Note - don't use the AI-bot to submit the case* Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

I have been running Kaspersky Endpoint 11.4.0 for Linux on Linux Mint 22.1 and have been telling Kaspersky for two years that they should package their Endpoint for Linux for home users - and after downloading the Kaspersky for Linux install kit and installing it have to say that it looks like that is what they have done. Installation looks almost the same and module names are the same. Not yet having a license I don't know what the Kaspersky for Linux GUI looks like. I attached a picture of the Endpoint window so perhaps someone can say if it's similar. Kaspersky support in late December told me that Kaspersky for Linux is available in the following countries: Australia South Africa Hong Kong Philippines Singapore Azerbaijan Kazakhstan Belarus If you are interested in Kaspersky Endpoint for Linux a license can be purchased from Laptops with Linux in the EU. I don't have the Kaspersky Endpoint kit download links at hand right now to post. Since I do not live in the EU in order to activate it I had to VPN into the EU - after activation no problem as long as it can access the Kaspersky update servers.

The support told me otherwise that is real, I've added to exclusions, will have to try again

@guyzo Bonsoir et bienvenu sur le Forum Veuillez consulter → Comment consulter votre code d'activation " Si vous avez acheté l’application sur un disque ou une carte avec un code d'activation et que vous ne les avez pas sauvegardés, nous ne serons pas en mesure de restaurer le code d'activation "

Bonjour/Bonsoir j'ai eu un problème lorsque j'enlevai le cache code, cependant en enlevant le cache code j'ai endommagé le code à tel point qu'il est devenu illisible. Comme puis je faire pour activer mes postes puisque c'est une licence pour 4 postes.

upd. Сегодня они (Касперский) починили это. И микрофон в игре заработал.

- excluded *binance.com* ❌ - disabled scan of encrypted connections via Settings -> Network settings -> Do not scan encrypted connections ❌ - Chrome v143 still shows blackscreen. ❌ - Edge v143 successfully loads the page - https://www.binance.com/en/trade/BTC_USDT?type=spot Problem started with Kaspersky. Even when i remove Kaspersky from the Windows, problem stays the same. Because Kaspersky permanently breaked some things on the Windows. Everything works fine with fresh Windows install and without Kaspersky.

Попробуйте в безопасном режиме. AVbr.exe желательно переименовать и запускать не с рабочего стола. Но лучше начать с KVRT. Тоже в безопасном режиме и тоже сначала переименовать.

сейчас у меня завис рабочий стол и ничего с этим поделать не могу

Hi folks, been trawling the interwebs and forums etc for a few days to try and solve this issue but all of the suggestions I'm seeing on other people's similar issues are simply not working for me! So... had Kaspersky Safe Kids installed on a Samsung Flip 6 phone (UK, O2 network)... has been installed for approx 1 year I'm guessing and worked generally OK in that time. At Christmas, the user got a new phone. I set up a new "child" profile and installed KSK on the new device, no problem, all good on the new phone. The old phone is now going to be sold, but I need to remove KSK from it before I can do a factory reset. And therein lies the problem, I cannot for the life of me get the thing to uninstall and it's driving me around the bend! I started with Kaspersky's own instructions... open the app on the device > click 'for parents' > click 'uninstall' > enter credentials... as soon as I enter the credentials, it quickly flashes up "signing in" but then goes back to the parent's screen again... if i click 'uninstall' again, we get stuck in the same loop where I sign in then it's straight back to the parents screen. I found an older thread on this forum about going onto the desktop parents control and disabling the monitoring etc first, then try again, but have the same issue. Every time I sign in on the device and choose 'uninstall', it throws me back to the main screen and I get a dropdown notification saying "Uninstalling... can't uninstall active device admin app" with a link inviting me to "manage device admin apps".... when I click that option, I get a screen showing KSK with a bullet-list of all the functions KSK has control over, and two options at the bottom: [Cancel] or [Deactivate]... unfortunately, the option I want (deactivate) is greyed out and not available. When I try to close the app and start over, I get a message saying "Security policy restricts you from stopping this application". I did manage to find an alternative route where I was asked to sign in to my KSK account and when I entered the password, I got the parents screen with a popup saying "are you sure you want to uninstall this app?" however when I click 'yes', it just darkens the screen and shows the spinning wheel saying "please wait..." - that just stays on the screen for eternity but doesn't actually do anything (i left it for up to 20 mins at one point, just in case it was taking its time, but it still did nothing). I am literally going around in circles with everything I try but getting absolutely nowhere. I need this removed as a matter of urgency as the phone is being sold to a family member (an adult) who is currently without a phone and needing one! Is anyone able to help solve this issue before my final remaining strands of non-grey hair turn grey?! 😭

Still same problem. - removed old kaspersky via KAV remover - Kaspersky Total Security is at stock settings - Software version is latest v21.23.6.614 - There is a black screen at binance on Chrome v143 (latest) Errors: o529943.ingest.sentry.io/api/5684836/envelope/?sentry_key=98cacb9d46384ac4abd400761cf7002e&sentry_version=7&sentry_client=sentry.javascript.browser%2F7.38.0:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED www.google-analytics.com/analytics.js:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED gtm.js?id=GTM-M86QHGF:972 Executing inline script violates the following Content Security Policy directive 'script-src 'nonce-62548fb0-a5ad-4cd2-a5e6-62e998258861' 'self' 'sha256-1k5Bw9m9K5kC266wgEQI6l/966AYFocGb8n3vqfP33M=' 'sha256-ArebEu1OuKzyogDfGdnHoTlXs2FtG4UFApOVtwQcY0Y=' 'sha256-Imv8rgvxn2GP4QJH/s+T5I8tEtsRwclyX3+LH36ke+U=' 'sha256-dxRWb87NCxmjmBNw5xAnCdyGF1BT+/Rwfz5Q3IPVN2w=' 'sha256-pDwM8EWjctpZgxxhIK4A0230b/xbz86xLQfbX0HBbMk=' 'sha256-pVP3wiRK6EgotPvbJ2R65xpjHaVawiUq7xpvmES7HRA=' 'unsafe-inline' blob: bnc: data: https://*.saasexch.cc https://*.saasexch.co https://*.saasexch.com https://*.saasexch.info https://*.saasexch.io https://*.wistia.com https://*.wistia.net https://*.zopim.com https://accounts.binance.com https://accounts.google.com https://accounts.google.com/gsi/client https://api.smartling.com https://apis.google.com/js/api:client.js https://appleid.cdn-apple.com https://bat.bing.com https://bin.bnbstatic.com https://cdn.cookielaw.org https://g.alicdn.com https://geolocation.onetrust.com https://googleads.g.doubleclick.net https://h.online-metrix.net https://log.bntrace.com https://maps.googleapis.com https://optimize.google.com https://privacyportal-bn.my.onetrust.com https://public-1306379396.file.myqcloud.com https://public.bnbstatic.com https://src.litix.io https://static-file-1306379396.file.myqcloud.com https://translate.google.com https://translate.googleapis.com https://www.google-analytics.com https://www.google.com https://www.googleadservices.com https://www.googleanalytics.com https://www.googleoptimize.com https://www.googletagmanager.com https://www.gstatic.com'. Note that 'unsafe-inline' is ignored if either a hash or nonce value is present in the source list. The action has been blocked. (anonymous) @ gtm.js?id=GTM-M86QHGF:972 www.google-analytics.com/analytics.js:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED BTC_USDT?type=spot:1 <meta name="apple-mobile-web-app-capable" content="yes"> is deprecated. Please include <meta name="mobile-web-app-capable" content="yes"> BTC_USDT?type=spot:1 FedCM was disabled either temporarily based on previous user action or permanently via site settings. Try manage third-party sign-in via the icon to the left of the URL bar or via site settings. bundle.es5.min.js:2 [GSI_LOGGER]: FedCM get() rejects with NetworkError: Error retrieving a token. (anonymous) @ bundle.es5.min.js:2 bundle.es5.min.js:2 POST https://analytics.google.com/g/collect?v=2&tid=G-3WP50LGEEC&gtm=45je6171v889234695z8832196322za20gzb832196322zd832196322&_p=1768231231173&gcs=G111&gcd=13r3r3r3r5l1&npa=0&dma=0&cid=790869115.1768084990&ul=tr&sr=1920x1080&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B143.0.7499.193%7CChromium%3B143.0.7499.193%7CNot%2520A(Brand%3B24.0.0.0&uamb=0&uam=&uap=Windows&uapv=10.0.0&uaw=0&are=1&frm=0&pscdl=noapi&_eu=AAAAAAQ&_s=1&tag_exp=103116026~103200004~104527906~104528501~104684208~104684211~105391252~115938466~115938468~116514483~116988316&sid=1768230727&sct=5&seg=1&dl=https%3A%2F%2Fwww.binance.com%2Fen%2Ftrade%2FBTC_USDT%3Ftype%3Dspot&dt=91213.94%20%7C%20BTC%20USDT%20%7C%20Bitcoin%20to%20USDT%20%E2%80%93%20Binance%20Spot&_tu=CA&en=page_view&ep.containerID=GTM-M86QHGF&up.clientID=790869115.1768084990.&tfd=6094 net::ERR_NAME_NOT_RESOLVED (anonymous) @ bundle.es5.min.js:2 window.fetch @ main.ea843735.js:1 bd @ js?id=G-3WP50LGEEC&cx=c&gtm=4e6171:296 Cl @ js?id=G-3WP50LGEEC&cx=c&gtm=4e6171:455 $N @ js?id=G-3WP50LGEEC&cx=c&gtm=4e6171:965 (anonymous) @ js?id=G-3WP50LGEEC&cx=c&gtm=4e6171:973 (anonymous) @ js?id=G-3WP50LGEEC&cx=c&gtm=4e6171:970 sentryWrapped @ bundle.es5.min.js:2 The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. main.ea843735.js:1 Watchman Performance Windows 10 IoT Enterprise LTSC 21H2 19044.6691 (latest) - Edge v143 successfully loads the page https://www.binance.com/en/trade/BTC_USDT?type=spot

We use Endpoint Security Cloud and it seems like after every major update we have a handful of devices with the following messages: -Security application is installed but it is not running. -Security application is installed but real-time protection is disabled. Restarting the client does not help. The only fix seems to be manually removing Kaspersky and reinstalling, which can be time consuming. Is there a quicker repair fix for this?

Добрый вечер, @soaowo12332 Попробуйте переименовать файл:KVRT на что-нибудь другое и запустить. Также можете выполнить рекомендации этой статьи: https://web-development.ru/faq/avbr.php Еще попробуйте обратится сюда https://forum.kasperskyclub.ru/forum/26-pomosch-v-udalenii-virusov/, выполнив правила https://forum.kasperskyclub.ru/index.php?showtopic=43640

PROBLEMA PERSISTE !!! Prezados, Venho por meio deste manifestar formalmente minha insatisfação com a condução do suporte técnico referente ao incidente INC000017993634, aberto para tratar de problemas no Kaspersky Premium (VPN), especificamente quanto à conectividade via rede móvel (3G, 4G ou 5G) em dispositivos iOS. Desde a abertura do incidente, deixei claramente registrado que existem inconsistências graves de conexão, uma vez que meu iPhone 13 (iOS) apenas ativa a VPN quando conectado a uma rede Wi-Fi. Em redes móveis (3G, 4G ou 5G, operadora Vivo), a VPN simplesmente não conecta, conforme detalhado repetidas vezes neste mesmo chamado. De forma objetiva, o problema apresentado é o seguinte: O aplicativo não conecta nem ativa a VPN ao utilizar rede móvel (3G, 4G ou 5G); A VPN funciona exclusivamente em redes Wi-Fi; Esse mesmo problema já ocorreu anteriormente, foi relatado no fórum da Kaspersky e da Apple (App Store), corrigido à época, e voltou a se manifestar após uma atualização de software. Esse mesmo problema já ocorreu anteriormente, foi devidamente relatado nos fóruns da Kaspersky e da Apple (App Store), corrigido à época, e voltou a se manifestar após uma atualização de software, sendo que atualmente os mesmos problemas estão novamente sendo relatados por outros usuários nos fóruns e no site do Reclame Aqui. Após a abertura do incidente, foram solicitados diversos procedimentos técnicos, todos integralmente executados e enviados, incluindo: Coleta de dados detalhados do dispositivo iOS; Informações específicas sobre conectividade e ativação da VPN; Execução de testes passo a passo diretamente pelo aplicativo da Kaspersky, conforme instruções fornecidas (modo desenvolvedor); Envio de capturas e arquivos solicitados pela equipe técnica. Em resumo, no primeiro teste solicitado, realizei todas as verificações de configuração no dispositivo. Posteriormente, foi efetuada a coleta de dados conforme instruções, utilizando os aplicativos da Apple Store "AIDA64" e "TestFlight", com o devido encaminhamento das informações no dia 16 de dezembro de 2025, às 14:25 (horário do Brasil), para o e-mail *****@*****.tld. Apesar de toda essa colaboração, recebi posteriormente uma solicitação para instalar o Wireshark e realizar testes em conexão 5G, o que causa estranheza imediata, considerando que: O Wireshark não pode ser instalado em dispositivos iOS; Trata-se de uma ferramenta voltada a ambientes desktop para análise de tráfego de rede; Em nenhum momento foi explicado, de forma técnica e objetiva, como esse teste deveria ser executado no contexto de um celular iOS. Diante disso, respondi solicitando esclarecimentos detalhados sobre a execução do procedimento, considerando as limitações técnicas do sistema operacional. Permaneci aguardando orientações coerentes. Para minha total surpresa, recebi posteriormente uma nova resposta do suporte técnico instruindo-me a: Acessar a área do Kaspersky para Android; Baixar e instalar um arquivo APK no celular; Seguir um manual completo voltado exclusivamente para dispositivos Android. Ressalto que meu aparelho é iOS, fato claramente informado desde o início do incidente e plenamente comprovado pelos dados e arquivos já encaminhados. Em nenhum momento foram fornecidas: Orientações para reinstalação do software Kaspersky Premium (VPN) para iOS; Instruções passo a passo compatíveis com o sistema operacional iOS; Qualquer correlação técnica entre as instruções enviadas e o ambiente real do problema. Esclareço ainda que o aplicativo não estava instalado em meu celular, e que hoje realizei uma nova instalação exclusivamente para verificar se o problema havia sido corrigido. No entanto, para minha surpresa, mais uma vez, o problema persiste exatamente da mesma forma, confirmando que não se trata de erro pontual de instalação. Essa situação é, no mínimo, surreal. Ela demonstra uma falta grave de atenção, leitura e conhecimento técnico básico por parte do suporte, além de indicar que as respostas fornecidas são genéricas, automatizadas ou totalmente desconectadas do caso em análise. Sempre confiei e utilizei os produtos da Kaspersky. Contudo, diante do ocorrido, a credibilidade do suporte técnico fica seriamente comprometida. Um produto de segurança não se sustenta apenas pela tecnologia, mas principalmente pela qualidade, precisão e coerência do suporte, o que infelizmente não está sendo observado neste atendimento. Diante de todo o exposto, registro formalmente minha frustração com a condução deste incidente e deixo claro que, nas condições atuais, não há confiança na efetividade do suporte prestado. Aguardo um posicionamento técnico claro, coerente e específico para iOS, compatível com a complexidade do problema relatado desde o início. Atenciosamente, Luis

ну а вот не удается, ошибка такая-же. Может переустановить оп-систему?

Начните с проверки с помощью KVRT. Я выше дал ссылку на загрузку.

а как избавиться от вируса такого? если не запускает всякие приложения и выдает одинаковые по смыслу ошибки.

Tach zusammen und noch ein frohes, neues Jahr. Da ich ja relativ oldschool bin 😉 benutze ich den obigen PM aus den Jahren 2007-2011. Ich habe am Wochenende diesen mal auf den aktuellsten Stand gebracht und wollte mein Password zum Einloggen ändern. Bin mir aber nicht sicher, bezgl. des Masterkennwortes. Ist es das womit ich mich immer einlogge ? Wenn nein und ich besagtes Masterkennwort nicht mehr haben sollte, was kann ich tun ?

why you use aliexpress as your website name? the two of your websites are really wierd. Very similar to kind of social engineering phishing attack now the content of your website is just for fun. later when AV company whitelist the website than you will transform the website to another fake official site.

Bonjour @InfoMSP, Il s’agit d’un comportement attendu. En effet, dans Kaspersky Endpoint Security Cloud, le lien vers Google Play permettant d’installer l’application Kaspersky Endpoint Security for Android n’est plus fonctionnel. Par conséquent, lors du premier lancement de l’application, veuillez procéder manuellement : Ouvrez l’e‑mail d'invitation de Kaspersky contenant le lien de téléchargement de l’application. Copiez ce lien. Dans l’assistant de configuration initiale, à l’étape « Paramètres de connexion », collez le lien dans le champ « Serveur ». Poursuivez l’assistant pour finaliser l’enregistrement de l’appareil. Ces étapes sont détaillées dans les articles suivants, extraits de notre aide en ligne et de notre base de connaissances : https://support.kaspersky.com/Cloud/1.0/fr-FR/141730.htm https://support.kaspersky.com/fr/16110#block1 Si cette réponse vous a apporté les informations recherchées, veuillez la marquer comme solution afin d’augmenter sa visibilité sur le forum et d’aider les autres utilisateurs. N’hésitez pas à nous contacter si vous avez besoin d’assistance supplémentaire.

使用常见的Clash软件进行网络代理时，代理商可能会截取网络信息，这部分卡巴斯基能否有效防护呢？网络攻防纯小白，求解答。

Guten Tag, wie kann ich meine Rechnungsadresse ändern. Mit freundlichen Grüßen Ingo Clausnitzer

удалил старый касперского, скачал вручную дистрибутив keswin_12.11.0.637_ru_aes56 и установил. проблема больше не наблюдается. пока... посмотрим как поведет себя следующее обновление