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Everything posted by nexon
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@SolXXX If you consider it as necessary then you can post your idea directly to KL support on https://my.kaspersky.com/ Thanks
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Hello @VERYMADCUSTOMER You had installed version 2019 so what about try version 2020? Please tell me your PC specifications : CPU, RAM, SSD or HDD? Thank you
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Details? Go to quarantine and there is file with also path and with virus info type…. You can restore or delete from quarantine or you can right click on file in quarantine for other options ...
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Hi, Screenshot Please....
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Hi, Welcome. 1.Check internet connection 2.Check system date 3.Try later
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Disable Sign In Notifications
nexon replied to StopNotifications's topic in Kaspersky Total Security
Maybe in May or later… Because it is not yet released as public BETA for now… (in CZECH version) does not occur this problem 🙃 The problem is here https://community.kaspersky.com/kaspersky-internet-security-13/how-to-deactivate-annoying-sign-in-to-my-kaspersky-notification-8150 With a temporary solution (in registry) but i recommend dont touch it (something in registry) if you are not experienced user. This bug will be fixed in nearest patch (k). -
I am so worried for security of my website online?
nexon replied to flowerportal's topic in Kaspersky Internet Security
No problem ? -
I am so worried for security of my website online?
nexon replied to flowerportal's topic in Kaspersky Internet Security
Hi, Welcome. Please scan your Website here https://opentip.kaspersky.com/ in couple days will be verifed. -
secure connection not available in the reason
nexon replied to ram.bhandari8186's topic in Kaspersky Security Cloud
Hi, Welcome. Which country? KSeC is not available in some countries Like Belarus, Oman and next 3 countries as far i know. -
KIS 2020 was not able to stop a malware attack
nexon replied to john2020's topic in Kaspersky Internet Security
Have you access to your PC? In Program files does not exists Kaspersky folder?? -
KIS 2020 was not able to stop a malware attack
nexon replied to john2020's topic in Kaspersky Internet Security
Hi, Welcome. Where you tried found kaspersky?? Go to Control panel / install uninstall program and search here. Error???please specify which type of error. And also kaspersky can not uninstall (you must confirm that). And kaspersky have a great protection against malware. -
Win 10 Mouse freezing some sec [Solved] [Closed]
nexon replied to fmatz's topic in Kaspersky Total Security
How you install kaspersky version 20? Was upgrade from previous version? Or clean installed? 1.uninstall kaspersky from control panel and also uninstall kaspersky secure connection 2.restart PC (important) 3.install kaspersky update database manually when finished update again and restart pc Better? -
Win 10 Mouse freezing some sec [Solved] [Closed]
nexon replied to fmatz's topic in Kaspersky Total Security
Move your mouse cursor on taskbar on kaspersky icon you will see full version number with patch. Or https://support.kaspersky.com/common/diagnostics/1690#block1 You can send link here of your GSI it is secure. Only Basic info. -
Win 10 Mouse freezing some sec [Solved] [Closed]
nexon replied to fmatz's topic in Kaspersky Total Security
Hi, Welcome. Please which version and patch you have installed? Full version number and patch. Also where is your GSI? Basic info about your PC? CPU, RAM, HDD OR SSD? -
Hello @Wesly.Zhang Of course in solution with Tech support.
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I dont know if your PC with windows 10 have problem. But windows 10 is created on other core than Windows 7. I understand that sometimes machines must work 24 hours daily (i work in company that are required runed pc for 24 hours 5 days in week). On my PC (home) i always restart if pc ask for restart…. then i have no problems. Thats all.