В техподдержку

你好，我现在遇到了类似的问题，我的笔记本电脑时不时会提示检测到网络攻击，more里的mac地址为0-0-0-0-0-0 fe80::1，但拦截信息只会在电脑亮屏时出现，每次都是好几个信息一起，我是个人使用的KES11.6

это был риторический вопрос, по факту вы не предоставляете услугу в полном объёме, так что запрашиваю возврат средств

Back in 2019 my QNAP NAS was hacked and many files were encrypted with ransomware. Fortunately it was possible to unencrypt them. I no longer have the PC I used to do this but I am pretty sure I used Kaspersky RakhniDecryptor and this would have been in 2020. I've now discovered I missed unencrypting a folder with about 1500 files. I think this was because there were too many files on the NAS to unencrypt at once so I needed to divide files into batches and through my own sloppiness, I missed a folder. I've tried to re-do the unencryption using the latest version of Kaspersky RakhniDecryptor and came across the following: - the original files were encrypted with the extension ".encrypt". The current version of Kaspersky RakhniDecryptor doesn't seem to recognise this. It does seem to recognise the suffix ".encrypted". I can change the file extension to ".encrypted" but would prefer not do have to do this. Can Kaspersky RakhniDecryptor not recognise files with extension "encrypt" because I am pretty sure it could back in 2020. - I ran Kaspersky RakhniDecryptor on a small batch of files with extension changed to ".encrypted" and eventually it did find the password to decrypt and this is stored in the log file. However I did this on a PC I borrowed for a short time (I now have a Mac at home, not a PC) and have got another PC to do the rest of the files and needed to reinstall Kaspersky RakhniDecryptor. I couldn't see a way to provide the decryption password to Kaspersky RakhniDecryptor. Is this possible? -

@Semenovi4 ↓ Kaspersky detections e.g. ↓

Stesso problema della signora Blumun. Quando mi si chiede se voglio continuare ed io rispondo SI' perchè non mi si sblocca? Ho provato ad entrare nel portale Kaspersky, ma poi mi sono bloccata perchè non trovo "sicurezza". mi potreste spiegare tutti i passaggi? grazie

@Semenovi4 Welcome on the Kaspersky Forum. Your URL has been submitted to Kaspersky Virus Lab , the verdict will be provided when available.

Здравствуйте, не посмотрите пожалуйста что будет с моей лицензией после продления?