Guten Tag, Ich habe gestern (09.05.24) Windows neu aufgesetzt. Habe Kaspersky Internet Security Installiert und mich mit der selben E-Mail Adresse angemeldet, wo ich das Abo habe. Bin davon ausgegangen das würde reichen und die Lizenz ist dann Aktiv, aber leider nicht dem nicht so. Wie kann ich die Lizenz aktivieren? Abo ist aktiv, letzte E-Mail habe ich am 30.04 erhalten, dass das Abo verlängert wurde. In der E-Mail stand zwar das ich ein Aktivierung Code in einer separaten E-Mail erhalte aber habe keine bekommen. Ich hoffe das mir einer helfen kann. MfG

Oh I've already done that. Can I get help thru here or must I absolutely wait for their response back?

FYI - no-one said the action was correct OR incorrect - how would anyone know when what was done is impossible to know. No-one has enough respect to send a PM with any information - as *other* moderators kindly do - some people have no concern what-so-ever of the hours we invest assisting users & *furthermore* we don't care - we gave up caring about anything you did or said when you started your bullying campaign against my wife in the old forum. Furthermore - we're here to help Kaspersky users. We can't do that without basic information as defined by Danila T. *Finally & *FYI 'moderator', we've provided *OR* steps for the OP to take - clearly that's escaped you.

@Nooshin FYI , the link was correctly deleted by the Moderator Team according the Forum rules, reposting the URL is unnecessary.

@Nooshin, IF the BLOG was malicious we sure hope you didn't post it to the Kaspersky forum; IF it was *not* malicious & was deleted for another reason, showed porn or something else - hide whatever is causing it to be deleted by the moderator & post a *screen-print* so we can read the URL? OR IF (you) have *licensed* Kaspersky software, log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - on the support page, select either Chat or Email, then fill in the template with YOUR OS & select MALWARE as the primary topic, as shown in the image below; please include the *source* of the blog - KCS will not waste time trawling through all the web articles & a *detailed history*

Hello @Studynx, Thank you for posting back & the *extra* question. Why are you asking in this topic, the answer has already been shared with (you) in (your) already existing topic: How can I customize the installation of Kaspersky Total Security via the command line / code? IF (you're) having so much trouble with the silent install & clearly you are - and you've not shared *any* detailed information that allows anyone in the Community to assist -> IF KTS still has an *active* license -> log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - select either Chat or Email, then fill in the template as shown in the image; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you: Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

Will command line arguements (such as silent installation, skipping EULA, etc) NOT work for the old KTS then? That's the one I currently have

Gracias por compartir información sobre las nuevas soluciones de Kaspersky y responder algunas preguntas frecuentes sobre los diferentes planes de suscripción. Es genial ver cómo están evolucionando y mejorando para abordar las necesidades de seguridad en el mundo digital actual. La claridad en la diferenciación entre los planes y las funciones disponibles en cada uno es fundamental para que los usuarios puedan tomar decisiones informadas sobre qué plan se adapta mejor a sus necesidades. Además, la inclusión de una licencia de VPN ilimitada en el plan Kaspersky Plus y la disponibilidad del Administrador de contraseñas son características destacadas que añaden valor a la oferta. La explicación sobre cómo se manejarán las licencias existentes de Kaspersky Total Security y la inclusión de Safe Kids como una oferta adicional para aquellos que renueven o actualicen a Kaspersky Plus también son aspectos importantes a considerar. En general, parece que Kaspersky está comprometido con la transparencia y la satisfacción del cliente al abordar estas preguntas frecuentes de manera clara y concisa. ¡Gracias por compartir esta información útil con la comunidad!