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Kaspersky VPN

Get help with Kaspersky VPN for Windows, macOS, Android and iOS

  1. yasinvs
    Started by yasinvs,

    Good luck, I had to cancel my subscription after Kaspersky was removed from the Google Play store, but it still says the subscription is active on the Website. When does the subscription become inactive? The subscription will end in November and I will buy it through Kaspersky Premium.

    Flood and Flood's wife
  2. DmitriiS
    Started by DmitriiS,

    I bought a premium vpn but for some reason I still have a limit per day and the vpn subscription status is not updated

  3. Renée
    Started by Renée,

    I increasingly have to disable Kaspersky VPN to access reliable Dutch websites. What causes this problem? Is this the website or VPN? In the past I would have called the helpdesk, but since the helpdesk has been moved to India?, with employees who are difficult to understand, I have stopped doing so

  4. Madjayaz
    Started by Madjayaz,

    Please anyone help. This error appeared after I updated Win 11 to Windows 11 Insider Preview Build 26120.1912 (KB5043168). Windows 11 Insider Preview Build 26120.1912 (KB5043168). This update also included VPN regulation. IS this because the new VPN reg blocked Kaspersky VPN?

  5. Hemant Latawa
    Started by Hemant Latawa,

    Dear Sir ! When I try to use Kaspersky VPN, I receive an error message (Please check your window firewall and virtual adapter settings.) Please see the attachment and help me to resolve this problem Thanks Hemant Latawa

  6. naufrago11
    Started by naufrago11,

    Good day everyone, I am currently using Kaspersky VPN to install it in a docker container using OpenVpn, the question is: How can I create more than one configuration file for OpenVpn devices?

    Flood and Flood's wife
  7. nexon
    Started by nexon,

    K VPN not as safe as guaranteed newest review. Tested 100 VPN apps--> DNS LEAK https://www.top10vpn.com/research/free-vpn-investigations/android-vpn-security-flaws/ Kaspersky vpn review only 6,6 points from 10 https://www.01net.com/en/vpn/kaspersky/ better are NordVPN and ExpressVPN. Next review https://www.top10vpn.com/reviews/kaspersky-secure-connection/ coins - excesive logging

  8. Sprouts_Husband
    Started by Sprouts_Husband,

    Hi, I am using Windows 10 and just bought and downloaded Kaspersky Premium; the Kaspersky version is 21.13.5.506. I have tried using OperaGX as usual while having the VPN active and it's just having connection issues, everything else is working fine with the VPN. Unsure on what to do, I have added it to the Split Tunneling option to not use the VPN but it does nothing. Thanks in advance for any help :)

  9. dali_waverider

    I now see that Kaspersky VPN was deleted from my computer, or perhaps simply disabled. I tried to download it and was told the download was not available. I iknow downloads are stopping on September 29, but today is September 25. What gives?

  10. vrn99

    Hi, The wireguard conf file is working well but it seems that it can only be active on a single device at a time. Using the same conf file on different devices simultaneously leads to multiple disconnects and reconnects. How can we generate a second wireguard conf file that will work independent of the first conf file? My VPN subscription is for 5 devices but most of my devices are linux based so the official Kaspersky application is not supported and I have to rely on the witreguard conf instead.

    Flood and Flood's wife
  11. AzryLaisong

    Hello, I subscribe for Kaspersky VPN for 5 devices and every date of deduction is on 14th that should be auto renewal. But now is 14 September 2024 but no deduction has make for auto renewal through my debit card. So i check my kaspersky account and the message appear (referring as title shown). So is my vpn subscription will still active after 14th? Thank You Best Regards, AzryLaisong

  12. Beto Weber

    Hello, i got kaspersky vpn a few days ago and i started noticing that whenever i tried to play genshin impact, the game was automatically shutting down, there was no error message or anything, and then i just turn off vpn, it works just fine. I added split tunneling to not use vpn on genshin, and i've heard i need to add at least all those 3 versions, i even added the QtWebEngineProgress because it's also genshin related thing, and it still keeps crashing, i find it annoying to always shutdown vpn and turn on again, so i'd like to know if there's anything i can do to solve this. My app version is: 21.8.5.452 (b) My OS is: Microsoft Windows 11 Core x64 Build 2262…

  13. AlexH
    Started by AlexH,

    Is it possible to install Kaspersky VPN on the Xiaomi TV Box S2?

    Flood and Flood's wife
  14. dalekarr
    Started by dalekarr,

    Hello all, As I’ve mentioned on title, my connection keeps getting disconnecting after sometimes few seconds sometimes 1- 2 minutes later. I’ve tried uninstalling and re-installing VPN program, resetting my router and changing my dns. My Windows and Kaspersky VPN program is up to date. VPN program is on version 21.3.10.391 (f). I’m also unable to open support ticket because “Application and system info” part is empty and won’t let me choose anything. How can I proceed?

  15. Harsh Kelkar

    i purchased kaspersky premium plan for one device and also installed the vpn and sign-up using my kaspersky account but i cant use premium features in vpn

    Flood and Flood's wife
  16. ptyuser67
    Started by ptyuser67,

    I'm getting an error when trying to cancel my trial subscription. I want to cancel my VPN trial subscription before it ends and my credit card is charged.

    Flood and Flood's wife
  17. Ayhan Erdem
    Started by Ayhan Erdem,

    Hello, Kaspersky VPN works just fine through Kaspersky Android App but it doesn't work through Kaspersky for Windows and through my WiFi Router (Open VPN) I mean it connects successfully to its target location but I can open web sites only on my Android phone when I connect through the Android app, but when I connect through on Kaspersky for Windows and through my router I can't open any web sites. What might be the problem?

  18. solomoncyj
    Started by solomoncyj,

    with kaspersky already providing endpoint protection for linux, why not cater to the linux market as well? although we do not need antivirus, we still could benefit from VPN. additionally, that 1 user remaining from that 5 devises key for kaspersky plus is not going to use itslef, so might as well let us use it

  19. Charlie52
    Started by Charlie52,

    I tried to connect to Argentina initially and it would not connect. Tried other locations and still would not connect. Rebooted my PC and tried again. Would not connect. Tried my laptop and that connected.

  20. Aras

    Kaspersky VPN application used to work well on my windows 11 laptop however I cannot connect any country for the last couple of days. When I click the connect button, it only says ''connecting...'' but never connects. A couple of times it connected but disconnected immediately. I have not changed any settings of my computer since the beginning of this issue. It just happened randomly. Vpn application works normally on my android phone and Ipad on the same wifi. I tried changing the wifi but to no avail. Software: Microsoft Windows 11 CoreSingleLanguage x64 Build 22621 Application Version : 21.18.5.438 (a)

  21. primogen

    Hi. I always get this warning when I'm at a coffee shop or elsewhere when I launch the app before connecting to a Wifi. After I connect, the warning persists a bit longer before the slider becomes interactable again so I can activate the VPN. So, the problem is VPN is off during this time. Does this compromise my privacy? I used a browser-based VPN before and didn't encounter this. If this is indeed something that should be implemented, maybe the team can work on this?

  22. lorenzo9898
    Started by lorenzo9898,

    I have a 3 device premium kaspersky, but only let me use VPN on 1 device! it makes me use limited free vpn on the other devices! can someone help me out?

    Flood and Flood's wife
  23. Johl C.
    Started by Johl C.,

    Having some minor glitches as seem in the pictures bellow, adding a favourite wont display propperly on the program main screen and the double VPN auto select icon is not appearing. Its something specific to my system, or its a known bug? Thanks. Using the latest VPN version avaiable and W11 23H2 up to date.

    Flood and Flood's wife
  24. JDS
    Started by JDS,

    Since last 2 Weeks My VPN is Not connectiong, Just showing 'Connecting', but never Connect why is that ?

  25. adios_panta
    Started by adios_panta,

    I have configured Split Tunneling to connect certain applications directly using VPN. It does not include Web Browser (I'm using Yandex Browser), so I expect Web Browser will just follow VPN connection activated. I also have configured that when accessing certain web-sites VPN should be activated. However, with both settings activated - Split Tunneling and Websites VPN trigger, I have problem activating VPN automatically when accessing certain websites configured to connect using VPN. It appears any web-site is still being accessed from my IP. Moreover, even I switch on VPN manually on main window of Kaspersky VPN, whatismyipaddress.com shows my real IP. It …

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