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Kaspersky VPN

I increasingly have to disable Kaspersky VPN to access reliable Dutch websites. What causes this problem? Is this the website or VPN?

In the past I would have called the helpdesk, but since the helpdesk has been moved to India?, with employees who are difficult to understand, I have stopped doing so

Solved by KarDip

Featured Replies

  • Solution

Hello Maybe try adding the Website to split Tunnelling as a test.

Means the Website will not be using VPN connection.

How to do Android

https://support.kaspersky.com/kaspersky-for-android/260305

How to do Windows.

https://support.kaspersky.com/ksec-for-windows/5.16/232827

 

Also maybe you can try a different protocol also as a test.

Website will still be using VPN connection.

How to do  Android.

https://support.kaspersky.com/ksec-for-android/1.73/260308

How to do Windows.

https://support.kaspersky.com/ksec-for-windows/5.16/236273#:~:text=Kaspersky VPN uses the WireGuard,ChaCha20-Poly1305 data encryption algorithm.

 

Thank you.

  • Author

Thank you very much for your answer.

It's strange, but the last 1,5 week I had no problem at all, but, if necessary, I will add the website or I will try your second option.

Hello @Renée Okay thank you.

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