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Kaspersky VPN

Get help with Kaspersky VPN for Windows, macOS, Android and iOS

  1. Tibet
    Started by Tibet,

    Hi, so I have a Kaspersky Plus membership that comes with a VPN. I successfully installed kaspersky-vpn.apk to my META Quest 3 Device which uses Android. But while loading the app, it gives out an error saying it couldn't establish connection to google play store therefore not properly working. Other VPN solutions such as NordVPN and ExpressVPN doesn't have this problem. So are there any guides that I can follow to use Kaspersky VPN on my device? Thanks.

  2. YerliOyuncu919
    Started by YerliOyuncu919,

    Im using split tunneling sometimes and i figured that when split tunneling enabled, nvidia geforce experience and steelseries gg doesnt open maybe more programs does that. Is there any solutions for that?

  3. nx76nba
    Started by nx76nba,

    hi Kaspersky i have a question, i just wondering if you would support Linux OS into future and would you make a Linux version of Kaspersky vpn into future if it something you wanted to do. thanks Kaspersky

  4. SlayerViper
    Started by SlayerViper,

    I set the VPN to exclude only the discord app when tunneling is active, but it gives me an error like in the photo below. If I leave tunneling on and don't exclude any apps (like discord) the game opens. Is there a setting to solve this error, if not I'm honestly thinking of returning it, because the only feature that would be useful to me is the tunneling feature.

  5. berkesahin
    Started by berkesahin,

    Op. system: windows 10 version: 21.18.5.438 (a) I enable tunnel split to only work for discord. But app effect somehow also online games dns which cannot connect online services when VPN enabled. Also changed to google dns https but still same result.

    Flood and Flood's wife
  6. ulasmulas
    Started by ulasmulas,

    Hi I'm trying to run the VPN only on Discord but even after selecting all the Discord related exe files from the list Discord doesn't connect to VPN. Here is the screenshot of the Split Tunneling settings screen.

    Flood and Flood's wife
  7. Luka1
    Started by Luka1,

    When I choose country, I start VPN, VPN connect after few seconds but when I check on Whats my IP site its my IP still, dont know what to do, any idea?

  8. currorodriguez
    Started by currorodriguez,

    Please, I want to install VPN Secure in a second Windows PC. I mean, install in TWO computers at the same time. thanks.

    currorodriguez
  9. Shinjimx
    Started by Shinjimx,

    I have the OS 10.13.6 high Sierra. I can not download the current version, unfortunately if this does not work, I will need to ask for a refund, as I was not aware that I was required to download this app, and that it would not be compatible with my computer.

    Flood and Flood's wife
  10. refowp
    Started by refowp,

    I have an old mac that is running on macOS 11.7, wanted to download VPN from AppStore but it seems it requires version 12 or newer, is there any help for this? Thanks

  11. AlanHetfield
    Started by AlanHetfield,

    Hello everyone, today i have a problem. I can't download Kaspersky VPN. I'm opening Kaspersky Privacy tab, and click the "Download" button on Kaspersky VPN. And opening a Download wizard. When downloading percentage came to 20, Kaspersky giving to me and error. I restarted my system and tried again, but it was the same. Can anybody help me? Türkçe: Merhaba arkadaşlar, Kaspersky VPN ile ilgili bir problemim var. Kaspersky VPN'i indiremiyorum. Kaspersky'ı açıp gizlilik sekmesinde VPN bölümüne gelip "Yükle" dediğimde, indirme şeyi açılıyor ve kurulum başlıyor. Ancak %20'ye geldiğinde Kaspersky bir hata veriyor. Sistemi yeniden başlattım, temp, %temp% klasörlerini…

  12. cdd
    Started by cdd,

    VPN stopped working showing error message below (in German) talking about items that I do not understand windows-firewall menu I managed to find and shows "managed by your security provider Kaspersky" any tips besides deleting everything and reinstall all ? thanks for any help

    Flood and Flood's wife
  13. TheOnurobo
    Started by TheOnurobo,

    according to cod, with dmz enabled and no vpn i have open nat, and if i run the vpn my nat type immediately becomes strict, but as far as i know using a vpn should get rid of all the modem and firewall restrictions and give you open nat type, is there a way i can fix this?

  14. CarleyBatteries
    Started by CarleyBatteries,

    Hello! I am using Kaspersky VPN and I am pretty happy with it. Discord isn't available in Turkey currently so I am using the vpn more than usual. I want to use the vpn on my ps5 also. Is there any way to do that?

  15. ScotchTapeOz
    Started by ScotchTapeOz,

    hey all, I'm having issues with the VPN program on windows. it was working perfectly for well over a year and now when i open the program i either get a blank black screen or i get a unresponsive screen showing whatever other program was open but no mouse or anything.. i can alt + tab to another screen though and close the vpn on the bar.. i have tried the uninstall and reinstall and its still doing it.. help?

  16. HacKEr0009
    Started by HacKEr0009,

    Bring VPN back to India otherwise, I'm going to cancel my Plus subscription I don't care what is your issue but if you have some regulation issues with the Indian Govt. then resolve it instead of running away....I seriously love this value for money VPN service please bring sales back.

  17. lawfxe

    so i live in turkey they banned roblox a while ago to play i need an affordable vpn so kaspersky was my choice but when i play roblox it stays at the stable ping at it usually does when i didnt had vpn (also turkey and greece servers gives like 150 200 ms but germany gives 100) so i was using germany it has this problem the ms stucks at some point it doesnt change it keeps me in the game doesnt kick me out but it keeps stuck doesnt let me do anything like i cant send packets to server i can do local thing like in some game picking up items is local so i can do that but i cant mine ores, drive vehicles etc. i need a fix for this vpn ver = 21.18.5.438 (a) also it…

  18. CPTERD
    Started by CPTERD,

    I have Kaspersky VPN Premium. 1. If Split tunneling is off and the VPN is activated, it is working normally on VPN. 2. If split tunneling is set for (Apps that always connect via VPN and discord.exe for my example). Discord is working with VPN and all other apps can not connect internet. 3. If split tunneling is set for (Apps that neverconnect via VPN ). Selected apps is working normally but all other apps can not connect internet. Also, there are similar problems in the forum but not explained correctly. Kaspersky VPN Version: 21.18.5.438 (a) OS: Microsoft Windows 11 CoreSingleLanguage x64 Build 22631

  19. jdurand
    Started by jdurand,

    Thunderbird often hangs when the VPN is on, even in the simplest configurations. Example: Our IMAP server is in Moscow (ISPSERVER.com); I set the VPN to FASTEST SERVER and it picks Moscow; Try to send an e-mail, Thunderbird just hangs on SENDING. Cancel send; Turn off VPN; Try sending from Thunderbird, a few seconds and it's done. Windows 10 Pro ROSTELCOM internet, but I've seen the same thing in other countries.

  20. currorodriguez
    Started by currorodriguez,

    Hello, I can not find the way to install VPN secure in another Windows PC. Please, help. thanks.

  21. Bernard2
    Started by Bernard2,

    I purchased Kaspersky VPN secure connection to use on a third generation firestick. I have tried numerous ways to install it but I always end up with the message APP NOT INSTALLED. Has anyone been successful with the VPN installation on a firestick.

  22. yasinvs
    Started by yasinvs,

    Good luck, I had to cancel my subscription after Kaspersky was removed from the Google Play store, but it still says the subscription is active on the Website. When does the subscription become inactive? The subscription will end in November and I will buy it through Kaspersky Premium.

    Flood and Flood's wife
  23. DmitriiS
    Started by DmitriiS,

    I bought a premium vpn but for some reason I still have a limit per day and the vpn subscription status is not updated

  24. Renée
    Started by Renée,

    I increasingly have to disable Kaspersky VPN to access reliable Dutch websites. What causes this problem? Is this the website or VPN? In the past I would have called the helpdesk, but since the helpdesk has been moved to India?, with employees who are difficult to understand, I have stopped doing so

  25. Madjayaz
    Started by Madjayaz,

    Please anyone help. This error appeared after I updated Win 11 to Windows 11 Insider Preview Build 26120.1912 (KB5043168). Windows 11 Insider Preview Build 26120.1912 (KB5043168). This update also included VPN regulation. IS this because the new VPN reg blocked Kaspersky VPN?

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