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Software issue

hey all,

I'm having issues with the VPN program on windows. it was working perfectly for well over a year and now when i open the program i either get a blank black screen or i get a unresponsive screen showing whatever other program was open but no mouse or anything.. i can alt + tab to another screen though and close the vpn on the bar..

 

i have tried the uninstall and reinstall and its still doing it..

 

help?

Featured Replies

Welcome to Kaspersky Community.

 

Can you provide version of operating system and KVPN installed?

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.