Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Kaspersky Small Office Security & Management Console

Get help with Kaspersky Small Office Security & Management Console
  1. ISAAC QUINTERO
    Started by ISAAC QUINTERO,

    The console does not update the added computers, it is installed in antivirus and the license is placed but it does not add it, it was done by sending instructions by email but it does not work

    • 0 replies
    • 4.7k views
  2. Jassie_Dave

    Does Kaspersky work with Windows Server 2025? Thank you.

  3. X-Consulting

    Hi everyone, We are considering implementing Kaspersky Small Office Security (KSOS) in our company. However, we have a unique situation: Our employees use their personal computers for work. Here’s our question: Does it make sense to provide a Kaspersky Small Office Security license for their private devices to ensure security? Will they be restricted in their personal usage? We want to avoid this at all costs, as they will still use the devices for personal use. If there are potential issues or limitations, what solution would you recommend to balance security and flexibility effectively? Thank you in advance for your insights! Best…

  4. Mel Regan
    Started by Mel Regan,

    Hi I have updated my licence but it won't accept the activation code and so my computers are no longer protected How do I get my system updated? Mel

  5. Engenharia ZAY
    Started by Engenharia ZAY,

    Hi. My 5 coorkers cannot access the link https://online.uspnf.com/uspnf When they try theyre still loading forever. It occurs in all of the 5 notebooks with Kaspersky Antivirus. I turn off the antivirus and it goes ok. I try to put the domain in the app on the trusted adresses and it doesnt work. I do not have a firewall on the network. Can U help me? Regards, Bleno Rodrigues

    Flood and Flood's wife
  6. Soletis
    Started by Soletis,

    Hi, Since a month and a half the Draw.IO diagrams are not loaded anymore in the Confluence webpages: Only when I remove (!) the Kaspersky browser extensions it works again. This occurs on all browsers (Edge, Chrome and Firefox - all updated to latest version). When looking at the developer tools in the browser I see that access is denied to the Draw.IO diagrams: I cannot share more details digitally for obvious reasons. Can anyone assist me into finding a solution? Not using the extensions is not an option as it would take away the advantage of using Kaspersky in the first place. Thank you for your time and help, C…

  7. vikkimarino
    Started by vikkimarino,

    When I try to get on schwab.com or my bank website there is a pop up from Kaspersky that says Certificate verification problem detected Certificate verification is not available You are strongly advised against visiting this website to avoid problems with security and privacy

  8. sonhcvn
    Started by sonhcvn,

    Kaspersky Small Office Security automatically disappears during installation when the installation is at 66%. HELP ME

  9. doogaisLe
    Started by doogaisLe,

    Having this issue after remving an older version of KSOS to update it as there was no update option available/it redirected me to the installation website. After I installed the setup file, it went as far as 25% before the fail. It's caused by the driver klim6.sys_x64. I tried reinstalling VMware as it was mentioned in the support menu, i removed all the traces from temp, %temp% and prefetch, deleted all other Kaspersky files and didn't work. And also, when I open Device Manager, I get this error: "Windows is currently configuring the class for this device (code 56)" on both the VMnet network adapters. Any solutions?

  10. Blue Falcon

    OS: Windows 7 x64 Service Pack 1 Build 7601 KSOS Ver: 21.18.5.438 Nothing works under the Internet section - Safe Search, Control Access to Websites, categories, Manage exclusions nothing. You can make changes enable/disable the control but when you browse it's like the filters aren't even on. Is anyone else having this problem and can suggest a solution? Appreciate your response.

  11. Enzosystems

    For an internal server I would like to switch off the certificate check. Unfortunately it looks like adding the exception doesn't seem to work. SETTINGS -> ADDITIONAL -> NETWORK -> MANAGE EXCLUSION I've added 192.168.96.40 and localhost.localdomain but still I receive: Connection not protected The security of your connection is reduced. Criminals can attempt to steal your data from the website. You are advised to leave this website. URL: localhost.localdomain Reason: The certificate chain is not complete. View certificate I don't want to switch off the certificate protection completely, so please could you help me out?

    muhammad.moin
  12. German Buritica
    Started by German Buritica,

    IDrive does not work with Kaspersky

  13. Trevor.L

    This failure happens when you try to access the URL https://ksos.kaspersky.com See attached screenshot. Is anyone else experiencing this problem ? Attempted from 2 totally different geographic locations - result the same. At the time of writing this the Admin Console has been inaccessible for 48 hours It has been happening since Saturday morning ( at least ) at 0100 UTC. Support contacted both on Sunday morning and Monday morning. No explanation given. Simply told "they are looking at the problem" maybe another 24-48 hours !!!! An update info would be nice !! Trev

    Flood and Flood's wife
  14. Frmg
    Started by Frmg,

    Dear Kaspersky comrades. I would like to ask a question that may seem simple, but i have been finding it extremely difficult. Every time that a new version of Kaspersky products is released to the public, i cannot receive it immediately or in a few days after release. After days, sometimes months, and maybe a year, my product continues to have the same version without being updated or even receiving any notification. Kaspersky's update system has been limited to updating only the detection engine and definitions database, but don't update the product to the latest version or notify about the availability of a new version. Every time that i suspect there…

    Flood and Flood's wife
  15. Érico
    Started by Érico,

    Hi woul'd like to know why the program didn't recognize my server as a server. it's showing personal computer in KSOS. already tryed to re-install but in the same, it's in portuguese on the printScr sorry ? it works with the same security? what i need to do? tnks!

  16. GuyFromBelgium
    Started by GuyFromBelgium,

    Hello, I have tried to install Kaspersky Small Office Security on my PC. My PC is set in English. I live in Belgium. Why does your installer wants to install in French? After installation I can not change the language to something else? Why ? Belgium has 3 official languages, yet you don't show the language that most people speak here.

    Flood and Flood's wife
  17. Ahmad Bahlawan
    Started by Ahmad Bahlawan,

    Hello everyone, Please I need to ask a question regarding key re-new (through activation key only - and not through credit card or paying online) I have management console account, where 3 keys are attached to this account. Key 1 (10 users/1 year) has only 4 more days to expire, also I have brand new key (which I have never used - 10 users/ 1year) I dont know where can I redeem my new key so that I can re-activate my exisiting key for 1 more year. I tried on the management console with no luck, also I check on the user side, when I click on re-new...I was forwarded to online payment through credit card (which I dont want…

    Flood and Flood's wife
  18. YAMACO Software
    Started by YAMACO Software,

    Greetings from the Czech republic, I encountered a very unpleasant behaviour as for creating InstallShield packages. During the building the package, my Kaspersky AV software reports that SETUP.EXE from redist folder contains malicious software: not-a-virus:HEUR:AdWare.Win32.BlazeMedia.gen In fact, there is no virus or any other deleterious code in the mentioned file. It may be some suspicious sequence in this EXE file, could you inspect and resolve this issue please? I emphasize that I've been using this version of InstallShield for more than half a year and everything was always correct - till a couple days ago when the issue appeared out of the blue. If I p…

  19. Charith Jayasekara
    Started by Charith Jayasekara,

    I still did not receive my activation email after payment. My Order ID is 3NHAEKDHU73.

  20. WS3K
    Started by WS3K,

    The problem is that I have automatic updates set to run and they are not doing so. I get the windows security tray icon with the yellow blip, open it to see that there are actions recommended in Kaspersky Small Office Security so I open that and it says that databases are out of date and gives me a button that I must click to perform the update. Ultimately I can update KSOS but it requires my user input to click the update button. I want it to happen automatically. This has been an on-going issue for at least the past 3 months and I have entirely uninstalled and reinstalled KSOS in that time. The issue persists. Please help.3

    Flood and Flood's wife
  21. Phamvandai0101
    Started by Phamvandai0101,

    I bought Kaspersky software for business on October 28, on October 30 my server was infected with backbit malware. Kaspersky software is advertised to effectively block viruses and ransomware but in reality it is not. My computer is still infected with malware If anyone has a solution, please help me, thank you

  22. Kingfran
    Started by Kingfran,

    Hi to All I have a Single Windows Server 2019 Running 4 VMs (Hyper-V) , each VM is a Windows 2019 Server If I buy a 5 User Small Office Security License, will I be able to use the License key for all VMs or do I have to buy additional Licenses? Thank you in advance Kind Regards

  23. cmansilla
    Started by cmansilla,

    Hi, someone knows if Kaspersky Small Office can disable/enable usb devices for storage?, we have Kaspersky Endpoint Security but we want chage to kaspesky small office. The attach image is from KES Thanks

  24. ARSAL_770
    Started by ARSAL_770,

    Hello all! I have Kaspersky Small Office Security. This antivirus is not working well in my laptop. I have win10. Kaspersky is Up-to-dated. I test this antivirus by opening cracked software. Even Microsoft window defender can detect that virus. But Kaspersky is silent. I also test the files manually but Kaspersky is not able to detect. The same files were detected by Avast and Microsoft defender on seprate system. Is this a problem or that patched files are okay? Is my antivirus working fine? Help me Sorry for my bad English. Thanks

  25. MustafaT.
    Started by MustafaT.,

    Hi, I recently started working for a company that utilizes Kaspersky Small Office for security purposes. As part of my work, they provided me with a key to install and use Kaspersky on my personal computer at home . I have a few concerns and questions regarding this setup. When I log into the MyKaspersky Management console, it displays a message that says, "You are not the administrator of this subscription." This has raised a couple of questions for me: 1-Device Locking: Should I be worried about my personal device being remotely locked by administrators or for any other reason? I'm concerned about losing access to my own computer. 2-Data Privacy: Is …

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.