Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Kaspersky Small Office Security & Management Console

Get help with Kaspersky Small Office Security & Management Console
  1. willian
    Started by willian,

    I need to know how to see the blacklist from Kaspersky without a account with Kaspersky. I don’t know too how to check and remove any IP address from that blacklist. If someone has any expertise about this subject even if it’s about black list it will be good for me. Thanks for the attention!

    • 1 reply
    • 2.2k views
  2. Guest #11442

    anyone can help me out to get security for my office computers and online software's. We have health and fitness products company in USA. we have 25 employees in all over the country. we need to secure our online sheets and softwares. Thanks //Mod note: Link deleted

    • 0 replies
    • 998 views
    Guest #11442
  3. sandorsmpl

    i have window server 2008 r2.. i need to update small security office. presently we are using 5 version..

    • 0 replies
    • 1.3k views
  4. JILEMB
    Started by JILEMB,

    DEAR I FORGOT MY PASSWORD AND I WOULD LIKE TO RESET BUT THE APP IS ASKING FOR THE OLD PASSWORD REGARDS

    • 1 reply
    • 1.7k views
  5. Tomas65
    Started by Tomas65,

    Hi, I have a powershell script to find all IP attacking RDP on Windows OS. I have no problem to add this IPs to firewall rule on MS Firewall. But I have no idea, how to set rule from script in KSOS 7. Do you know some SDK or cmd-line tool to set KAV firewall rules? Tomas

    • 2 replies
    • 2k views
  6. Volker.Frsot
    Started by Volker.Frsot,

    Hi there I am trying to renew my license but get directed to the UK shop, so I can not select the correct county on address field. Any suggestion? Happy Eastern and stay safe!

    • 0 replies
    • 1.3k views
  7. Eli Menda

    Hi Is it safe to install ??

    • 2 replies
    • 1.7k views
  8. Global2016
    Started by Global2016,

    my computer was attacked by a vírus who change all my office Docs with extention *.remk how can do to have back my docs my restore point back wasn’t actived i can’t go back what can do

    • 1 reply
    • 3.5k views
  9. coverland
    Started by coverland,

    I have small business license for 5 computers and just replaced one of the computers. How do I protect new computer as one of five under my Kaspersky license? Thank you.

    • 0 replies
    • 1.8k views
  10. JamalH
    Started by JamalH,

    Either I forgot the password of the one I had is not working...I need to know how to reset it as I am not able to do any changes on the settings.

    • 1 reply
    • 5.8k views
  11. coverland
    Started by coverland,

    I renewed Kaspersky Small Office Security 5 and now have Kaspersky Small Office Security 7 for our small network. On my Windows 7 Ultimate machine, it has been rebooting at night on its own since installing Kaspersky Small Office Security 7. Is there a way to stop that? I’m waiting to stabilize the one machine before rolling out Kaspersky Small Office Security 7 to the other machines on our network, so don’t know if it would do this on other machines. TIA

    • 0 replies
    • 1.1k views
  12. Guest #817
    Started by Guest #817,

    So I am basically evaluating Kaspersky small office security for our...small office. Anyway a pleasant surprise was to find a backup program here because it might kill two birds with one stone, as this was another task in the pile. The first time I setup I was frustrated by the apparent inability to specify a folder name on the target drive, either way a small thing, I let it run, And after it being stuck on 94% -95% for around 9 and half years, It failed (after I had finished for the day) and I think it specified some files that didnt meet the criteria, but it doesnt seem to create a retreival asset, that is there is no access for retreival of those files that were …

    • 6 replies
    • 3.2k views
  13. JWinter95

    We have several databases on our system. Those ending with .mdb open with no issues. Those ending in .accdb will not.

    • 8 replies
    • 7k views
  14. adimondo

    I’m experiencing a similar issue to the thread below (INC000011020891). We have an application that is attempting to overwrite an existing text file on a mapped network drive. The initial creation and writing to the file works just fine but when attempting to overwrite the file, it is blocked by Kaspersky. The only work around we have seen thus far is to Pause Protection and disable Application Control. Thread for reference below: https://community.kaspersky.com/kaspersky-corporate-products-27/11-2-behavior-detection-breaks-applications-writing-to-shared-drives-5811

    • 2 replies
    • 1.4k views
  15. StdSciarra
    Started by StdSciarra,

    Dear Kaspersky i’m having troubles on installing ksos 7 on a fresh installation of windows 10 1909 i’ve tried several attemps on 3 different machines and various usb stick with windows 10. the installer gives error the first time i try to install ksos on the second or third reboot it work. things i’ve tried to do: clean install windows 10, install ksos 7 - fail clean install windows 10, install updates - install ksos -- fail clean install windows 10, install updates, install my programs - install ksos-- fail only on third reboot i can install ksos in every situation! during the ksos installation i get the message “ small office security and windows defender are d…

    • 4 replies
    • 10.2k views
  16. daru
    Started by daru,

    Hi, How to activate KSOS without internet on the system. Please guide. Thank You

    • 0 replies
    • 5.3k views
  17. Guest #6250

    Halo, i had struggle when installing kaspersky for small business. i got error message “Error 27300. Error installing driver mklif.sys_602_X64. Error code: -2147418113” also i had try to GetSystemInfo as recommended on kaspersky forum, but it was running about 2 days and never finish anyone here can help me for this issue? thank you error message

    • 0 replies
    • 8.2k views
  18. TimK

    Google chrome will not download a file to the network drive but will to a local drive. If I turn off Kaspersky it will download to the network drive. If I use Mozilla it also will download to the network drive fine. I am using Kaspersky Small Office Security 7 and Google Chrome Version 77.0.3865.90 (Official Build) (64-bit)

    • 1 reply
    • 6.6k views
    Flood and Flood's wife
  19. Pymanster

    I just upgraded to V7 of Small Office Security from V5. I have an older MS-ACCESS app that won't run now. The error I am seeing from MS-ACCESS lists office_antivirus.dll as the source of the fault. I have added MS-ACCESS to the Trusted Applications group but still get the fault/crash on the app. What can I do to get the app working again? Thanks!

    • 9 replies
    • 8.3k views
  20. JWinter95
    Started by JWinter95,

    All computers on our network are receiving this error: "Network failure while downloading updates." Windows 10 & 7 64 bit OS

    • 1 reply
    • 6.2k views
  21. GruppoSanMarco
    Started by GruppoSanMarco,

    Hi everybody, I would ask your help to solve my problem with Kaspersky Small Office Security 6. The antivirus is installed on our server Windows Server 2016, no any update was done in last months. Our server is networked in internal LAN. By desktop computers everyday we use accounting software that comunicate with database Microsft SQL Server installed on server. In addition we connect to server also using native Windows remote desktop service. In this way we can use two different instance of accounting software at same time. This procedure is approved by software producer. For a few days, just for a unique desktop computer, Kaspersky is blocking connection because it's d…

    • 3 replies
    • 7.4k views
  22. Guest #817

    Having some issues with Kaspersky Small Office Security, soo please forgive if this is the wrong forum, or please move to another. So everyday Kaspersky is flagging MS Office what can I do to stop this without turning off security features? ea30ebbddc424967ae29246485221c62.fp.measure.office.com Certificate error: Invalid name of certificate. Either the name is not on the allowed list, or was explicitly excluded. Application: Microsoft Access

    • 3 replies
    • 8.4k views
  23. Usama1990
    Started by Usama1990,

    What is the proper format for adding path of a file or folder "with spaces in the name" in KSC trusted applications and scan exclusions list. I have a file that i want to allow as trusted application for all the clients. The path is like this: C:\Users\KS\Desktop\Office 2010 Toolkit\Office 2010 Toolkit.exe Should i use "%" before the path ? And what about the spaces in the path and file name ?

    • 0 replies
    • 5.4k views
  24. AllenLin
    Started by AllenLin,

    My desktops are HP EliteDesk 800 G3/G4 DM. When I upgrade to Win 10 build 1903 with Endpoint Security 11.1.1.126, the audio device is not work. It always pops "A Conexant audio device could not be found. The application will now exit."

    • 0 replies
    • 5.7k views
  25. kashifr340
    Started by kashifr340,

    HI virus converted all my files pdf,text,docx , xls even jpeg to like pdf.nuksus,docx.nuksus, xls.nuksus kaspersky small office security 6 is not able to deduct it. Support from any one will be highly appreciated. Regards,

    • 0 replies
    • 6.3k views

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.