Kaspersky Small Office Security & Management Console Latest Topics

Why full scan crashes in black screen 0%

Sun, 14 Jun 2026 12:48:44 +0000

I'm trying to do a full scan with KSOS, unfortunally it gives me 0% black screen crash.

What is wrong?

Invalid Region

Mon, 18 May 2026 14:55:14 +0000

Hi, I'm In Angola, i've installed kaspersky small office security in windows server 2022, public IP adress from Angola, then i've bought It for 2 years, when I received the activation code and tryed to enter It, got the messsage: Invalid Region, what can I do to solve this? I only have 7 days left of trial...

windows server datacentre 2025

Thu, 07 May 2026 05:22:27 +0000

Kaspersky Small Office Security For 5 Devices + 5 Mobiles + 1 Server For 12 Months
When I install it on Windows 11 Datacentre 2025
It tells me it won't install.
It also seems to tell me this is the fault is [ Base Filtering Engine service ]
As your software states 1 server. Does not tell me specifics of which Operating system.

Problema en la renovación suscripción

Wed, 08 Apr 2026 21:17:50 +0000

hoy se pagó la renovación, pero en los equipos aparece lo siguiente:

a que se puede deber?

Muchas gracias.

IIS requests slowed down

Tue, 03 Mar 2026 12:44:25 +0000

After the last version update, making any requests to locally installed MS IIS webserver unbeliebable slowed down, sometimes it takes 30-40 seconds or more.
This is a developer windows workstation, we use IIS for testing new web development locally.
If we turn off Kaspersky protection the issue disappears.
Kaspersky Small Office Security 21.24.8.522
My worskstation is a Windows 11 Professional x64 Build 26200
IIs version: 10.0
On another workstation with Windows 10 Pro we experienced the same problem.
Non local requests works well.
I tried turn off only safe browsing component, but it does not solve the error.

Too many files to display

Sat, 27 Dec 2025 12:24:14 +0000

Is there any utility or solution to restore my files?

Excedi o limite de usuarios, mas ainda tem 2 restantes

Mon, 05 Jan 2026 16:41:45 +0000

Estou tentando colocar uma licença em um computador que ja tinha uma antiga lincença so que expirou e renovou com isso não estou conseguido colocar a licença no usuario, o que eu faço para solucionar esse problema.

ples send me kaspersky win server2012 r2 small office

Sun, 14 Sep 2025 18:29:02 +0000

ples send me kaspersky win server2012 r2 small office

Inquiry about Password Sharing Feature in Small Office

Thu, 10 Apr 2025 19:37:31 +0000

Hi, how are you doing?
I wanted to ask a question about the Small Office package (the one that comes with the password manager and the VPN).
Is it possible to share passwords with other team members?
Something like the feature LastPass or Bitwarden had, where you could share folders with certain members?

is this link valid for renewal?

Thu, 28 Aug 2025 15:15:59 +0000

Hi, i need to know if this link is valid for renewal.

https://shop-lt.latam.kaspersky.com/checkout/add?cartid=299734e2-e829-408d-88b4-8ca46dd7085c&salesflag=devisyretsub

The active license will expire in 10 days.

Thank you.

Damián

What are these AVP21.21 and AVP21.20 folders?

Thu, 07 Aug 2025 11:34:29 +0000

My system disk was 99% full. I found that more than 30% of the disk space is occupied by 2 Kaspersky Anti-virus folders C:\ProgramData\Kaspersky Lab\AVP21.20 and C:\ProgramData\Kaspersky Lab\AVP21.21

How can I clean the contents of these folders?

I use Kaspersky Small Office Security, version 21.21.7.384

Spit Tunnelling

Mon, 28 Jul 2025 11:18:20 +0000

I need to use Split Tunnelling in Kaspersky VPN as one of my mail providers won't work with VPNs so that mail client is on the exception list not to use the VPN and works fine. The problem I have is that devices on the LAN that are accessed via a browser return a Bad Gateway error message and cant reach them. I don't want to put the browser in exception list as I want that traffic routed through the VPN. Is it possible to add IP addresses for LAN devices into the exception list so they don't get routed through the VPN?

Windows 10 22H2 19045.6159

Kaspersky Small Office Security & Kaspersky VPN

Kaspersky Small Office Lince only allows you to use the free VPN version

Mon, 28 Jul 2025 10:04:54 +0000

The website says that the small office security license includes the premium VPN, but it doesn't activate for me at all.

Kaspersky Small Office Security Management Console

Fri, 30 May 2025 19:20:25 +0000

How to remotely manage web policies of devices?

After installing the program, the mouse does not work

Fri, 04 Jul 2025 20:32:05 +0000

After installing the program on the laptops on my network, the USB/Bluetooth mouse stopped working. I have already checked several things, such as Windows updates, registry keys, and drivers. The PC recognizes the mouse, but disables its use. Has anyone else had this problem?

Small Office Security 21.21.7.384

Firefox, ongoing "ff.kis.v2.scr.kasperky-labs.com" blocks access to internal (tec) website

Fri, 27 Jun 2025 12:53:37 +0000

We operate self-developed scientific instruments, inside a local LAN (local IP), managed via HTTP Web-Gui's.

We use professional PCs with latest WIN-10, latest Firefox, and latest Kaspersky "Small Office Security ...".

Ón SOME of the Instrument Web-GUIs, the ones with more complex GUIs, after login to the site
we CANNOT ACCESS the site. For many minutes we see a toggeling "sand-clock and a togelling
footer line with something like "ff.kis.v2.scr.kasperky-labs.com".

After about 5-10 minutes the "toggeling" stops and we can access the instrument site homepage.
Sometimes, after the first initial very long waiting time, the second access works faster.

I hereby enclose a Kaspersky debug log.

What causes this strange problem?

How to fix it, via Kaspersky and/or in our instrument's software

regards - Gerhard Papst - Gepa Consulting

@gpapst*****@*****.tld

Digital Signature of installation files is missing (Advices and Solutions)

Fri, 27 Jun 2025 14:37:23 +0000

Problem statement: Digital Signature of installation files is missing while Installing KSOS in Win 7

Solution:

1. Install the Windows updates KB4490628 and KB4474419 (Microsoft have updated the algorithm for signing modules and drivers of third-party applications; but as long as Windows 7 is now obsolete and not supported, the updates must be installed manually):
select Title and Product appropriate for OS version and architecture, press Download and run setup
KB4490628 - https://catalog.update.microsoft.com/search.aspx?q=kb4490628
KB4474419 - https://catalog.update.microsoft.com/search.aspx?q=kb4474419

2. Follow the instruction to update Root Certificates: https://support.kaspersky.com/common/error/other/12489#block7

3. Download, unpack and install (by double-clicking) the certificate "DigiCertTrustedRootG4.crt": https://box.kaspersky.com/f/f3970b1152944888b818/?dl=1

4. Check and fix system errors.
-Open Command Prompt (Administrator) https://support.kaspersky.com/common/windows/14637#block0
-In Command Prompt execute the following commands one by one to check system files:
DISM /Online /Cleanup-Image /ScanHealth
sfc /scannow

5. Go to folder C:\ProgramData\ and delete here (if found) the folder with name “Kaspersky Lab Setup Files" (if there is a file with the same name, delete it as well)

6. Restart the PC

7. Install the Kaspersky product

USB key does not appear in Windows Explorer

Wed, 04 Jun 2025 10:12:09 +0000

Hi,

A USB key does not appear in Windows Explorer; I suspected that it might be disabled by 'Kaspersky Small office secutity 7 file Server'.

Where to check/fix the issue ?

Thanks

Require KSOS offline installer Iso file

Wed, 30 Apr 2025 19:28:37 +0000

We require the newest offline installer package for Kaspersky Small Office Security

Please offer the most recent and updated KSOS ISO file.

We appreciate your support in this matter and look forward to your positive response. Thank you for your time and consideration.

Kaspersky Small Office Security sets network to public after power failure

Tue, 25 Feb 2025 09:40:27 +0000

Hi.

After a power faliure Kaspersky Small Office Security set's one of my networks to Public preventing everyone to access the server from that lan.

Only solution is to change it again manualy.

Any tips?

Windows Server 2016 Versão 1607 (Compilação do SO 14393.7159)

Kaspersky Small Office Security 21.20.8.505

console error

Thu, 13 Feb 2025 16:54:39 +0000

The console does not update the added computers, it is installed in antivirus and the license is placed but it does not add it, it was done by sending instructions by email but it does not work

Does Kaspersky Small Office Security compatible with Windows Server 2025?

Mon, 03 Feb 2025 08:38:25 +0000

Does Kaspersky work with Windows Server 2025?

Thank you.

Question about Using Kaspersky Small Office Security on Private PCs of Our Employees (about 15 Employees, Used for work, because we do not provide PCs)

Mon, 20 Jan 2025 16:58:09 +0000

Hi everyone,

We are considering implementing Kaspersky Small Office Security (KSOS) in our company. However, we have a unique situation: Our employees use their personal computers for work.

Here’s our question:

Does it make sense to provide a Kaspersky Small Office Security license for their private devices to ensure security?
Will they be restricted in their personal usage? We want to avoid this at all costs, as they will still use the devices for personal use.

If there are potential issues or limitations, what solution would you recommend to balance security and flexibility effectively?

Thank you in advance for your insights!

Best regards,
X-Consulting

Licence renewed but still saying it has expired

Mon, 20 Jan 2025 10:50:27 +0000

I have updated my licence but it won't accept the activation code and so my computers are no longer protected

How do I get my system updated?

Mel

Cannot access a website. Need to turn of antivirus.

Thu, 16 Jan 2025 19:40:48 +0000

Hi.

My 5 coorkers cannot access the link https://online.uspnf.com/uspnf

When they try theyre still loading forever. It occurs in all of the 5 notebooks with Kaspersky Antivirus. I turn off the antivirus and it goes ok.

I try to put the domain in the app on the trusted adresses and it doesnt work.

I do not have a firewall on the network.

Can U help me?

Regards,

Bleno Rodrigues