Kaspersky Small Office Security & Management Console Latest Topics

Installs in incorrect language

Thu, 22 Feb 2024 07:41:43 +0000

Hello, I have tried to install Kaspersky Small Office Security on my PC. My PC is set in English. I live in Belgium. Why does your installer wants to install in French?
After installation I can not change the language to something else? Why ? Belgium has 3 official languages, yet you don't show the language that most people speak here.

Key re-new through activation code

Wed, 21 Feb 2024 18:49:51 +0000

Hello everyone,

Please I need to ask a question regarding key re-new (through activation key only - and not through credit card or paying online)

I have management console account, where 3 keys are attached to this account.

Key 1 (10 users/1 year) has only 4 more days to expire, also I have brand new key (which I have never used - 10 users/ 1year)

I dont know where can I redeem my new key so that I can re-activate my exisiting key for 1 more year.

I tried on the management console with no luck,

also I check on the user side, when I click on re-new...I was forwarded to online payment through credit card (which I dont want to)

Any ideas please ?

Thank you,

False adware alert

Mon, 05 Feb 2024 11:31:00 +0000

Greetings from the Czech republic, I encountered a very unpleasant behaviour as for creating InstallShield packages. During the building the package, my Kaspersky AV software reports that SETUP.EXE from redist folder contains malicious software: not-a-virus:HEUR:AdWare.Win32.BlazeMedia.gen In fact, there is no virus or any other deleterious code in the mentioned file. It may be some suspicious sequence in this EXE file, could you inspect and resolve this issue please?

I emphasize that I've been using this version of InstallShield for more than half a year and everything was always correct - till a couple days ago when the issue appeared out of the blue.

If I pause the AV protection, everything works properly and the installation package is created. However, after resuming the protection, created installer package is labeled in the way described above and KSOS is trying to disinfect it - but with no success. In addition, running this file is denied with a message as for insufficient access rights to file and/or the file is used by another process.

Thank you. Karel

I didn't get my acitivation email after payment

Tue, 16 Jan 2024 06:52:50 +0000

I still did not receive my activation email after payment. My Order ID is 3NHAEKDHU73.

Automatic Updates Not Working

Fri, 05 Jan 2024 21:01:16 +0000

The problem is that I have automatic updates set to run and they are not doing so.

I get the windows security tray icon with the yellow blip, open it to see that there are actions recommended in Kaspersky Small Office Security so I open that and it says that databases are out of date and gives me a button that I must click to perform the update. Ultimately I can update KSOS but it requires my user input to click the update button. I want it to happen automatically.

This has been an on-going issue for at least the past 3 months and I have entirely uninstalled and reinstalled KSOS in that time. The issue persists. Please help.3

Blackbit ransomware

Thu, 02 Nov 2023 12:01:22 +0000

I bought Kaspersky software for business on October 28, on October 30 my server was infected with backbit malware.

Kaspersky software is advertised to effectively block viruses and ransomware but in reality it is not. My computer is still infected with malware

If anyone has a solution, please help me, thank you

VM Licensing for Small Office Security

Mon, 23 Oct 2023 15:56:07 +0000

Hi to All

I have a Single Windows Server 2019 Running 4 VMs (Hyper-V) , each VM is a Windows 2019 Server

If I buy a 5 User Small Office Security License, will I be able to use the License key for all VMs or do I have to buy additional Licenses?

Thank you in advance

Kind Regards

KSO can lock usb storage?

Sat, 07 Oct 2023 01:30:44 +0000

Hi, someone knows if Kaspersky Small Office can disable/enable usb devices for storage?, we have Kaspersky Endpoint Security but we want chage to kaspesky small office.

The attach image is from KES

Thanks

Kaspersky is not Working well

Mon, 25 Sep 2023 06:14:07 +0000

Hello all!

I have Kaspersky Small Office Security. This antivirus is not working well in my laptop. I have win10. Kaspersky is Up-to-dated.

I test this antivirus by opening cracked software. Even Microsoft window defender can detect that virus. But Kaspersky is silent. I also test the files manually but Kaspersky is not able to detect. The same files were detected by Avast and Microsoft defender on seprate system.

Is this a problem or that patched files are okay? Is my antivirus working fine? Help me

Sorry for my bad English.

Thanks

Administrator of this subscription

Fri, 08 Sep 2023 23:14:40 +0000

Hi,

I recently started working for a company that utilizes Kaspersky Small Office for security purposes. As part of my work, they provided me with a key to install and use Kaspersky on my personal computer at home . I have a few concerns and questions regarding this setup.

When I log into the MyKaspersky Management console, it displays a message that says, "You are not the administrator of this subscription." This has raised a couple of questions for me:

1-Device Locking: Should I be worried about my personal device being remotely locked by administrators or for any other reason? I'm concerned about losing access to my own computer.

2-Data Privacy: Is there a possibility that administrators can access or view the data on my personal computer through Kaspersky Small Office, given that I'm not the administrator of the subscription?

I want to make sure that my personal device remains secure and private while using Kaspersky for work purposes.

Thank you in advance for your help!

OneDrive not syncing with the latest update

Thu, 31 Aug 2023 10:21:37 +0000

Hi everyone,

I couldn't find any topic for this problem on the forum. I have the problem with OneNote that with the latest update it doesn't sync anymore. I have read of users who solved it by disabling HTTPS monitoring/scanning but on the new interface this function is not there.
to solve the problem I have to disable all web security settings, and I don't like this!
Is there anyone who solved it?

Thank you

The app opens on the screen when I log on to Windows

Sat, 19 Aug 2023 18:39:24 +0000

Kaspersky Small Office Security 21.14.5.462 opens on the Windows desktop when I log in to Windows. Is there an option for this not to happen? Thank you.

KSOS_21.14 With Windows7 Can't Suntdown

Tue, 15 Aug 2023 01:50:32 +0000

Dear All,

Have any problem clarifications or solutions on the subject ?

Like ...Known cases or patch fixes.

KESB This is a known problem, and there is a corresponding patch to fix the problem.

Thx.

Restore files from backup copies - doesn't work

Wed, 01 Jun 2022 16:05:40 +0000

(I'm Brazilian, I'm using google translator, forgive me for any errors in the translation)

I have Kaspersky Small Office Security file server, I use the program to perform daily backups. It does the backup everything right, but when it's time to recover it never shows the data, so I'm forced to recover EVERYTHING and it takes hours. Is there any way to browse through the data in this backup and recover only the desired one? see as prints that it does not show the data, but if I click on restore, it pulls everything. This has always happened, the server has been recently formatted and installed all over again, and yet Kaspersky behaves this way. At other times it appears that the amount of files is too large to be viewed.

Draw.IO diagrams not showing in Confluence

Wed, 27 Jul 2022 09:36:59 +0000

Hi,

Since a month and a half the Draw.IO diagrams are not loaded anymore in the Confluence webpages:

Only when I remove (!) the Kaspersky browser extensions it works again. This occurs on all browsers (Edge, Chrome and Firefox - all updated to latest version).

When looking at the developer tools in the browser I see that access is denied to the Draw.IO diagrams:

I cannot share more details digitally for obvious reasons.

Can anyone assist me into finding a solution? Not using the extensions is not an option as it would take away the advantage of using Kaspersky in the first place.

Thank you for your time and help,

Christophe

Outlook 2010 not sending emails after the update

Mon, 29 May 2023 15:32:06 +0000

Good day all of a sudden my Outlook 2010 email cant find the SMTP server at my ISP. The Anti Virus did a complete update as of this morning

and now cant send emails. I have checked the settings even disabled it in the outlook add ins but no luck.

Been working great till the program update. Any help would be great thx

Activation error

Sat, 13 May 2023 19:20:22 +0000

Why does this happen? I downloaded the trial version of small office and added the paid subscription. Today it shows as activation error

Windows Server 2022 Datacenter

Mon, 24 Apr 2023 17:08:36 +0000

Hello, y try to install KSOS, in Window server 2022 datacenter.

When open the installer show "The operating system does not comply with requirements"

But in the requirements say Windows Server 2022.

Any help

Kaspersky small office security server anti virus displaying operating system not complying with the requirement

Sat, 22 Apr 2023 21:40:31 +0000

I just bought 1 Year License Kaspersky small office security for server and when running the installation on my server 2016 data center operating system, its delaying error message that "The operating system does not comply with requirements. That current operating system is not support.

Please what can i do?

3CX and Kaspersky

Sun, 02 Apr 2023 13:31:23 +0000

Kaspersky's Blog makes reference to the recent so called supply chain attack involving 3CX and its desktop app. What is not mentioned is Kaspersky's response to same with regard to its product HAVING being able to detect and deter the issue found on 3/30 where today is 4/2. The only reference is that the MDR recommends uninstalling the affected program. While this is understandable, it does not provide information as to whether or not Kaspersky would have discovered, reported or done anything to the malware prior to it being reported publicly and if the malware flew under the radar in the meantime. In other words, how do we as users of Kaspersky know if the threat protection worked? Perhaps I was not infected. How do we come to grips with what info may have been collected or otherwise have been compromised and if there might still be remnants left over. What is Kaspersky doing in the meantime to address the malware if not addressed already?

Thanks, using WIn 11 Pro, 22H2, 22621.1413 with Kaspersky Small Office Security 7, version 20.0.14.2085 (n)

Kaspersky Small Office Security 21.3 ICAP Mode

Thu, 30 Mar 2023 14:37:20 +0000

I'm looking for integrating Kaspersky AV with another software. How do I enable ICAP mode? I'm not seeing an option anywhere here.

i can't see the files i need to recover

Sun, 26 Mar 2023 09:38:49 +0000

Kaspersky Protection Extension Not Working in Microsoft Edge Browser

Tue, 14 Mar 2023 10:05:17 +0000

The Kaspersky Protection Extension is greyed out in the Microsoft Edge Browser after Kaspersky Small Office Security (KSOS) got updated.

Anydesk - Confirmation required window

Thu, 09 Mar 2023 15:10:50 +0000

I need to give support to multiple computers through Anydesk, and I can't do certain actions in kaspersky because it does requires confirmation, and somehow this blocks anydesk from doing anything remotely, I've already tried checkin the option Allow managing Kaspersky Small Office Security settings via remote control applications.

But it makes no effect at all, what can I do?.

Thanks in advance...

Pop Up from Microsoft Word after installation

Thu, 16 Feb 2023 17:06:30 +0000

WINDOWS 10 enterprise X64 build 19044

Small Office Security 21.9.6.465

Hi, we installed Small Office Security. Since installation when any user opens a word document we get a pop up with Kaspersky logo. It says its for a certificate and it mentions adobe and outlook. It only pops up when a word document is opened. I have tried updated adobe and word to latest versions but that hasnt solved it.