Kaspersky Security Cloud
671 topics in this forum
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While my Chrome extension is installed and activated. US customer support advised me to remove my existent extension and install new from provided link. I did so but nothing changes - at this moment there are 8 new messages in my system notification area. I notified customer support about the problem but they do not answer me.
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When I use sites of google family (youtube, google drive, gmail, meets) the notification that google is using my webcam appears also if I am on a page that doesn't require it. Why does this happen?
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Here is the deal, my computer started to act a bit slow while playing video games around a week ago and I don’t often click on any weird links or any ads or anything but still I got paranoid. I have ESET protection fully enabled and also MalwareBytes scanner as second option. I scanned with MalwareBytes and ESET both and nothing came up, I downloaded Kaspersky in case and ran a full scan and a background scan and again nothing came up. About maybe an hour later all of a sudden I get a message saying I have MEM:Trojan.Win32.SEPEH.gen and it automatically cleaned it for me but I don’t even know why I got the message an hour later when I was just playing video games with fri…
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Kaspersky Free Cloud is slowing down my browsing experience. Especially when I’m editing WordPress sites. I find it mostly when i’m typing in Text Boxes
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I have just installed Kaspersky Security Cloud (Free) with Windows 10. Previously I was using Windows Defender. Now when my PC starts or logs in it always takes about 3 minutes!!!! How can this be stopped please else I will have to uninstall Kaspersky. Thank you.
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After patch C of KSC Free 21.1.15.500 (today) finally got installed into my Laptop, I’ve been experiencing YouTube Sign-in Issue exactly as described in this Firefox Forum Thread. There was one answer which indicated it was Kaspersky issue. In this Google/YouTube Forum on same problem, Kaspersky was mentioned also as the cause. Just like to point it out, in my case, it also happens in Firefox Browser only; no such issue in my Edge and Chrome. Apparently it’s been happening for months and has not been resolved yet. Could someone from the Company fix it asap please? Thank you!
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Hi everyone, I am performing a trial of Kaspersky Cloud and need to add local file path exclusions on individual servers that I don’t want to do through the cloud console. When I click on the client, the add exclusion is greyed out. I have looked for a setting to enable this. Anyone know where the setting is? Thanks in advance.
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i have purchased and upgraded my license to family premium account but after 48 hours I didn’t receive account information. Please solve it. Thanks
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Hi, Everytime I install Kaspersky Security Cloud I have a recommendation about recovering extentions settings because it could contain malware. However when i'm using Kaspersky Internet Security i'm not getting this. Is there any possible way for myself to counter this problem?
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Can’t use Youtube properly since I upgraded to Kaspersky Security Cloud - current version 21.2.16.590 with Firefox. YT keeps saying I am not logged in and trying to update anything in studio is impossible. Seems to be better with Edge but sill has some issues - won’t let me update description on videos in studio. Any ideas?
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I'm trying to uninstall the free version of Kaspersky Security Cloud from my Windows 10 laptop and when I try to do so it freezes at the "Preparation for the Installation" screen. Please help. I've attached a print screen. The program is interfering with software from work,.so i can't have it installed. Thanks in advance for your help!
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I just get a blank tab, any question mentioning them does the same.
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I am running the latest version of Kas Security Cloud Free on Windows 10 I have the database to update every hour and it NEVER does. After 24 hours I get a popup notification in Windows Action Center telling me to open KSC. I open it and low and behold…. NO UPDATE
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Today for Some Reason. Kaspersky Security Cloud Signed Me Out of my Account. When I signed back in, It said that I had a free trial. Even though I already used mine. Anyone know why I got signed out? Or is it bcs of my Dynamic IP?
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Hello — I’ve been using Security Cloud Free on Windows 10 for some time without any problems. But in the past few days, every time I start the computer, I get a warning box with a request to send a report to Kaspersky. Whether I do this or not, everything still seems to work perfectly well. However, at the next startup, I get the message again. When this happens there are .dmp files in ProgramData/Kaspersky Lab As I say this only started happening in the last few days, and I haven’t made any changes to Windows (no updates) or Kaspersky settings. My application version is 20.0.14.1085. Any ideas please?
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Kaspersky Security Cloud Version 20.0.14.1085 (k) This popup does not have any way to close except exiting the program.
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Hello. I just downloaded Kaspersky Security Cloud today on my computer (windows 10) because I wanted to try it out and it seems to give me issues. By that I mean it somehow disconnects me from the internet and makes my computer crash. I want to uninstall it but it doesn’t let me if i try to. There would pop up a message saying “to delete this action is only valid for products that are currently installed”. I really don’t mean to uninstall it but after this happened I’m just kinda mad and want to get rid of it. I hope someone can help me fix this problem I have. :/
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Hi Today, I saw two pending issues for me to resolve on my Kaspersky Security Cloud Anti-virus. Trojan.Script.Generic was detected in the Profile (AppData\Local\Mozilla\Firefox\Profiles\z6klobqk.default-1578493695352\cache2\entries\CE7D3D660289BD98546FCE59E36ACD6A4277FE8E ) of my Firefox browser. So I clicked the button to resolve the issues. After that. I did a re-scan of my computer and found nothing. Here are some questions: How did the Trojan script got into the browser in the first place? How did it bypass the anti-virus? I only saw the issue when I was checking something else and saw the “exclamation mark” on the anti-virus icon. Why is there no pop-up screen …
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I downloaded and purchased the software from this site. I have no received an activation code. Feeling ripped off and annoyed at the lack of online support.
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I have my own website “hostmay.com” and the kaspersky is blocking it by saying dangerous url blocked. I have also checked the content on server and everything seems to be fine. What is wrong then?
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When I select messages from the Barclays home page, the messages page opens and immediately closes back to the previous page. This happens so quickly that I cannot supply further information. Similarly, when I move to all translations from the initial home screen, control is transferred to the next screen then immediately goes back to initial screen. I’m running Security Cloud Free ver. 21,2,16.690 with Mozilla Firefox 84.0b3 (64-bit)
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hi, our organisation is operating remotely on a full byod model. we provide users with access to microsoft365 and KIS. the problem with KIS is that once the employee leaves, the activated KIS goes with the employee as well and we will have to purchase another copy for newcomers. i have read up about KSC-Family, which operates on user account basis. does this mean that we can assign a license to an employee, revoke when they resign, and reassign it to a new employee?
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If you have Norton installed on your system when installing Kaspersky you will get a popup telling you that incompatible software needs to be removed. Kaspersky installer tells you it will do it for you when you click the button to restart your computer. Just one problem - Norton doesn’t get completely uninstalled and Kaspersky installer re-prompts you every time the computer is restarted. You can try to manually uninstall Norton and even edit registry keys, but that doesn’t work either. The solution I found is to use the Norton Remove and Reinstall Tool (NRnr.exe) located here: [Deleted] After running this tool, Kaspersky continued its install and there were no more ha…
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Kaspersky Security Cloud (KSC) MacBook Pro (16-inch, 2019) macOS Big Sur Version 11.0.1 (20B29) Notifications and Devices from the KSC web interface (my.kaspersky) shows this: Once I click KSC on the MENU BAR: Then select: Then I select: KSC and the Recommendations this is shown: What is the work around for this? I have ensured it is enabled: In another brief topic ...How do I disable the following Recommendation? I, like many others in the Apple ecosystem use KeyChain with all of our devices, and do not need another PW manager. KeyChain works beautifully. Thank you in advance for your help. If this was posted incorrectly, kindly move to where it be…
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When I connect to a new Wifi network, KSC shows me the following prompt: New Wi-Fi network (secured) detected ... No, block external access to computer Restrict, but allow shared access Yes, allow all network activityI do not understand exactly what these options mean and when clicking on the little help icon, it opens a non-existing resource in the browser (404). I assume that these correspond more or less to the Windows firewall categorization of networks “public” and “private”, but since KSC does not include a firewall and my PC is protected by the Windows firewall, I do not understand the purpose of this prompt nor the meaning of the middle button. It would be nice if…