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Kaspersky Rescue Disk

Get help with Kaspersky Rescue Disk
  1. gt33m
    Started by gt33m,

    I created a rescue disk and booted the computer (Windows 2K) with it in graphical mode. So far so good Launched Kaspersky Rescue Tool -> Start Scan. Scanned 2 objects , success File System View - File Manager. Click on the windows device on the computer. Is stuck with the spinning wheel of death. Am I supposed to do something? wait?

  2. user21221
    Started by user21221,

    hi, what settings do i have to set in bios? the pendrives work fine with other laptops

  3. Help

    audio doesnt work after using kaspersky recovery tool

  4. Juan Díaz
    Started by Juan Díaz,

    Hello everyone! I'm trying to disinfect a USB flash drive with important files without risking my pc, so I use Kaspersky Rescue Disk for that matter. The Problem is that when I plug in the flash drive while I'm in the Kaspersky Rescue Disk's Live System, it doesn't show up in the scan window alongside the volumes of my hard disk. Although the flash drive does appear in the file manager. Can someone help me please? My system specs: Windows 7 Starter Service Pack 1 32-bit Kaspersky Rescue Disk 18

  5. nexon
    Started by nexon,

    I infected PC on virtual machine with ransomware... And cant select volume (C) only boot sector.

  6. PetraLe
    Started by PetraLe,

    I just downloaded Kaspersky Rescue disk Image and created a disk. Trying to run it I always end up with the above mentioned error. What can I do? Using the search function I only come to a russian Statement :-), so I decided to create a new Topic. Thanks in advance for any help! Petra

  7. GuillyT
    Started by GuillyT,

    I have a local NAS and mapped it to a network drive on Windows Explorer. It is set to reconnect automatically on boot. It doesn’t have any passwords configured to access. Kaspersky Rescue Disk cannot see them. Can KRD scan it? How do I configure it?

    • 0 replies
    • 3.7k views
  8. Callan Hanna
    Started by Callan Hanna,

    I boot from Kaspersky Rescue Disk, successfully update the anti-virus databases, shut down, boot from the same flash drive on another computer, and find the date of the databases is not up-to-date, but dates from the time the image was downloaded. That is, the databases on the flash drive are not updated? Why? There are many situations when updating anti-virus databases is impossible or undesirable on the scanned computer: lack of access to the Internet on the computer being checked, lack of access to broadband Internet on the computer, lack of a network card driver on the bootable flash drive, and many other reasons.

    • 0 replies
    • 4.5k views
  9. XY3300

    Hello, I’m searching to eradicate a rootkit in an ACER Aspire XC600 under Windows 10. So I use the Live disk Kaspersky Rescue Disk. Does it scan for rootkits including scan of UEFI ? Thanks

    • 0 replies
    • 5.2k views
  10. pavelvasev
    Started by pavelvasev,

    I have the same problem on my Probook 450 G7 as described in LinkKaspersky rescue disk stopped booting on “setup hwsetup” message. And after that, I was not able to restart the laptop at all! Pressing power button turned it into sleep state and pressing again just recovers laptop to black screen with 100% fan rotating. That is a shame for Kaspersky in my opinion, both that the tool is not starting on laptop that is 1.5 years old and that it blocks laptop from further operation. Thanks to HP there is an option to press power button for 15+ seconds so I was able to rescue from KRD blocking the laptop. p.s. by the way, the KRD initially just did not boot with same diagnos…

    • 0 replies
    • 4.7k views
  11. tat2whatever
    Started by tat2whatever,

    ¶ I cannot get CREATE PERSISTENT VOLUME to boot. ¶ What can I do about that...

    • 0 replies
    • 2.8k views
  12. Mendigo334
    Started by Mendigo334,

    I downloaded the program's ISO, I booted it on USB, but when I start the program on my computer it gives an error with the name ''kernel.dat.''.

    • 1 reply
    • 3.9k views
  13. Whizzle
    Started by Whizzle,

    Hello I can launch the rescue disk from the USB thumbstick but when I try to launch the Kasperky Rescue Tool it will not launch, nothing happens. I tried to double click the icon and also right click then execute but nothing happens. I tried from the limited graphic mode option also and the same result. The only thing I can do from the GUI is restart it. I attached the hardware information file to this thread. My aim was to scan UEFI for any embedded malware or rootkits. Also I have Kaspersky AV is that sufficient enough to scan UEFI for malware or rootkits? Forgot to mention getting these errors in popup boxes: plugin “Date Time” unexpectedly left panel plugin “Key…

    • 0 replies
    • 4.1k views
  14. shamersky
    Started by shamersky,

    It’s been three days now that I’ve been trying to launch KRD on a Win 10, Asus Z490 MOBO, RTX 3070 MSI, Intel I-9900kf pc. Always getting a black screen as soon as I choose “Graphic Mode” or “Limited Graphic Mode”. I’ve also phisically removed the GPU to no change... How to fix this?

    • 2 replies
    • 4.5k views
  15. Shattered Employee
    Started by Shattered Employee,

    Hello, After booting KRD (the 2018 version i think) i got a communicate that warned me about the thing my Windows session is on hold, and proceeding may cause damage. Of course, i proceeded by clicking "x". After full scan, I've chose option " Clean all krd artifacts" and proceeded to boot windows. Now it runs chkdisk everytime i set it on, after scanning the drive on my own, Windows detected that it is damaged immediately, but chkdsk can't fix it. First time when it booted, it did something with "/?/Filesystem (something)" directory. I don't remember what, it was chkdsk at startup. I tried to boot krd back and chose the remove artifacts option to maybe fix the prob but …

    • 2 replies
    • 3.4k views
    Andrey Kirzhemanov
  16. P_P

    Hello, I have a problem trouble running Rescue Disk on my Samsung 900X laptop. A black screen appears when I choose: - Graphic mode - Limited graphic mode - Hardware Info Therefore, I cannot attach the "Hardware Info" report. I attach the graphics card model in the form of a screenshot. How to solve this problem.

    • 16 replies
    • 6.7k views
  17. leoV3
    Started by leoV3,

    Screen turns black every time when I go to graphic mode or limited graphic mode My computer specifications looks like this: Processor: Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz 1.80 GHz GPU: Intel(R) UHD Graphics 620 MotherBoard: LNVNB161216 Windows build: 10.0.19042 Does it mean I cannot possibly use rescue disk 18 if my computer doesn’t have Nvidia video card? Or maybe there’s something I can do to solve the problem?

    • 0 replies
    • 3.5k views
  18. Guest
    Started by Guest,

    I tried to boot to rescue disk GUI mode but it crashed, now how to boot back to Windows, help me please, I have no experience with Linux

    • 1 reply
    • 2.4k views
  19. Guest #23370

    I need to burn and scan some contents of a suspect external drive. If there is no sandboxing/isolation already exists, then malware may infect the rest of the system’ hardware, attached storage, or network/router, right? Please explain what kind of sandboxing or application isolation does Kaspersky Rescue Disk provide, and if it is activated on boot or need user intervention? and for what applications? And if there is a safer way to copy/burn from this drive?

    • 4 replies
    • 4.8k views
  20. helzayat
    Started by helzayat,

    My computer’s on-board network adapter is an Intel I219-V. It works fine in Windows, but when I boot the KRD it does not see it, there is no network adapter available. As I have KRD on a USB stick, can I download a driver in Windows and put it on the stick, then install it after I boot KRD? Kaspersky Rescue Disk 18.0.11.0(c) (built at 2019.08.09 18:25:54)

    • 14 replies
    • 4.4k views
    Andrey Kirzhemanov
  21. lordofbonquer
    Started by lordofbonquer,

    Hello everyone, So i tried to boot my pc using the rescue disk 18 but I get a black screen in both graphic and limited mode pc specs: cpu: I9-10900F GPU: Rtx 2070 zotac amp extreme MB: Asus tuf gamin z490 plus / bios version 2401 WINDOWS 10 x64 VER: 21H1/ build: 19043.1052 STORAGE:aorus ssd 250 gb

    • 2 replies
    • 8.7k views
    Andrey Kirzhemanov
  22. Guest #22826
    Started by Guest #22826,

    I am having an issue getting network to connect on KRD 18. If I check the hardware I see the intel device for network listed but it is not connecting even when I try with a static ip address. Has anyone else experienced this issue?

    • 7 replies
    • 3.9k views
    Andrey Kirzhemanov
  23. Fantomas752

    Hi guys, I am struggling with Kaspersky Rescue Disk 18 and I can’t solved by googling, could you help? I am booting KRD and everything works fine until I choose Graphic mode --- fails; non-graphic mode --- fails; Hardware info --- fails == always with the same error, see screen. OS installed on PC: Win 10; used Rufus to burn .iso to USB. I have disabled the secure boot, tried all options in Rufus to burn,… without any results. Can’t even gather log - hardware info ends in the same error. What should I do? ty

    • 0 replies
    • 3.1k views
  24. fudge
    Started by fudge,

    Unable to boot Kaspersky Rescue Disk on my dual boot computer, It seems Kaspersky found and quarantined a Trojan.Win32.Ramnit.dto did lots of updating and cleaning, and i rebooted into Windows7 to find a windows alert that a long file name ending with COMCTL32.dll was missing, and slowly things got worse to the point i could not boot up computer anymore. Ive had and used Kaspersky for over 8 years, never had problems until now. I cant boot anything Windows repair, nor Kaspersky Rescue Disk CD. But i am able to boot Bitdefender Rescue CD, ESET Rescue disk, and Trend Micro Rescue disk CD's. My computer BIOS is Black, but otherwise computer turns on and…

    • 3 replies
    • 16.9k views
  25. AllanDyer

    I’m using the rescue disc on a system with multiple volumes. When malware is found, the location is shown with a filesystem identifier, but it is not clear which volume that identifier refers to. The same identifier is shown in the rescue tool settings. It is not the same as the UUID shown by blkid: What is that ID, and how do I relate it to the volumes? Thanks.

    • 3 replies
    • 3.4k views

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