hi there , i own windows 10 and 11 pc , dell precision tower 5810,sapphire nitro rx580 , i need compatible kaspersky rescue disk iso cause the one provided default by kaspersky is not working well and does not detect network nor update data bases

[Bahaa Noseir]

hi there , i own windows 10 and 11 pc , dell precision tower 5810,sapphire nitro rx580 , i need compatible kaspersky rescue disk iso cause the one provided default by kaspersky is not working well and does not detect network nor update data bases , i wish websire moderators to care about my request and provide me with suitable trustable replies even from free developers , thanks a lot in advance .

[Yury N.]

9 часов назад, Bahaa Noseir сказал:

not detect network nor update data bases

Hello.

You can download actual krd.iso before scanning. It's updated daily with the latest databases.

[Bahaa Noseir]

sorry yury n , i downloaded the latest krd iso and burn it and its not detecting the net work and not updating too , Kaspersky Rescue Disk 18.0.11.3d 2026.06.08.iso

[harlan4096]

Looks like You are downloading the old version 2018, and not the 2024...

 

https://rescuedisk.s.kaspersky-labs.com/updatable/2024/krd.iso

 

https://support.kaspersky.com/krd/24/272239

[Bahaa Noseir]

i dowloaded latest version but not detecting onboard network nor getting security updates

[Bahaa Noseir]

On 6/11/2026 at 7:33 PM, harlan4096 said:

Looks like You are downloading the old version 2018, and not the 2024...

 

https://rescuedisk.s.kaspersky-labs.com/updatable/2024/krd.iso

 

https://support.kaspersky.com/krd/24/272239

hi there , i told you i swear that i downloaded latest edition of krd without detecting my pc network nor getting security updates if you do not believe me i will upload video for all what i did , krd is useless for me till now and must be updated , by the way does it detect and clean not delete infected files with floxif and pioneer viruses ?!!!

[harlan4096]

I think @Yury N. should ask You for some additional data or report about Your hardware system specs, to fix the issue 🤔

[Bahaa Noseir]

https://youtu.be/ffx4sg-kBTg

[Bahaa Noseir]

On 6/26/2026 at 11:52 AM, harlan4096 said:

I think @Yury N. should ask You for some additional data or report about Your hardware system specs, to fix the issue 🤔

OS Name    Microsoft Windows 11 Pro
Version    10.0.26200 Build 26200
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    -
System Manufacturer    Dell Inc.
System Model    Precision Tower 5810
System Type    x64-based PC
System SKU    0617
Processor    Intel(R) Xeon(R) CPU E5-2678 v3 @ 2.50GHz, 2501 Mhz, 12 Core(s), 24 Logical Processor(s)
BIOS Version/Date    Dell Inc. A34, 10/19/2020
SMBIOS Version    2.8
Embedded Controller Version    255.255
BIOS Mode    UEFI
BaseBoard Manufacturer    Dell Inc.
BaseBoard Product    0K240Y
BaseBoard Version    A01
Platform Role    Desktop
Secure Boot State    On
PCR7 Configuration    Binding Possible
Windows Directory    C:\WINDOWS
System Directory    C:\WINDOWS\system32
Boot Device    \Device\HarddiskVolume4
Locale    Egypt
Hardware Abstraction Layer    Version = "10.0.26100.1"
User Name    -\Bahaa Noseir
Time Zone    Egypt Daylight Time
Installed Physical Memory (RAM)    32.0 GB
Total Physical Memory    31.9 GB
Available Physical Memory    17.6 GB
Total Virtual Memory    61.2 GB
Available Virtual Memory    47.0 GB
Page File Space    29.3 GB
Page File    C:\pagefile.sys
Kernel DMA Protection    Off
Virtualization-based security    Not enabled
App Control for Business policy    Enforced
App Control for Business user mode policy    Off
Automatic Device Encryption Support    Meets prerequisites
Hyper-V - VM Monitor Mode Extensions    Yes
Hyper-V - Second Level Address Translation Extensions    Yes
Hyper-V - Virtualization Enabled in Firmware    Yes
Hyper-V - Data Execution Protection    Yes
 

[Yury N.]

11 часов назад, Bahaa Noseir сказал:

https://youtu.be/ffx4sg-kBTg

Used KRD 2024. It's correct.

But seems missed "If a warning about the need to download linux firmware package is displayed after loading Kaspersky Rescue Disk from a removable drive, you need to perform the following actions" from https://support.kaspersky.com/krd/24/294012. Requires booting from a USB flash drive!

Edited June 30 by Yury N.

[Bahaa Noseir]

15 hours ago, Yury N. said:

Used KRD 2024. It's correct.

But seems missed "If a warning about the need to download linux firmware package is displayed after loading Kaspersky Rescue Disk from a removable drive, you need to perform the following actions" from https://support.kaspersky.com/krd/24/294012. Requires booting from a USB flash drive!

https://youtu.be/evZdmEwofqs