https://support.kaspersky.com/help/krd/2024/en-US/294012.htm

No errors were reported in its making.  Using F12, when booting the Windows 11 Desktop, the USB boots up but does not go beyond its first banner page (see attached).

I also attach a copy of the folders/files on my USB stick.

Please advise me on what to do next.

已从Ubuntu发布页（https://packages.ubuntu.com/zh-tw/questing/all/linux-firmware/download跳转security.ubuntu.com/ubuntu）下载了linux-firmware_20250901.git993ff19b-0ubuntu1.10_all.deb，并改为.tar.gz后放在U盘根目录（如屏幕截图 2026-05-04 222053.png所示）。从U盘的krd.iso启动时，Boot in grub2 mode和Kaspersky Rescue Disk Limited Graphics mode都没有用，报错问题（如屏幕截图 2026-05-04 215306.png所示）仍然存在。

{
    "persistence": [
        {
            "image": "/Rescue Disk/Kaspersky/krd.iso",
            "backend": "/Rescue Disk/Kaspersky/persistence.dat"
        }
    ]
}

Please help me find a solution to this problem.

I used Kaspersky Rescue Disk 18 (Kaspersky Rescue Tool) to scan and analyze my Windows 11 computer to check for viruses.

The problems I encountered were as follows:

After I booted from the Kaspersky Rescue Disk USB drive and Kaspersky Rescue Tool started, it displayed the following message:

==============================================================================================================

Warning

Your Computer's operating system is in hibernation mode or has been shut down incorrectly.

Press REBOOT to restart computer.
To mount volumes correctly:
- Launch the Windows operation system
- In the Start menu select Restart
- Launch kaspersky Rescue Disk again.

Press SKIP to mount volumes in "read-only" mode.
Malware isn't be disinfected in this mode!

Press CONTINUE to try to mount volumes in "read-write" mode.
This procedure may cause damage of files system!

==================================================
I clicked CONTINUE to try to mount the volumes in read and write mode so that Kaspersky could eliminate and remove viruses when one is present.

But I discovered that Kaspersky Rescue Disk is unable to delete or add anything,
whether a file or a folder, from the Windows 11 C: partition.

The bootable Kaspersky Rescue Disk antivirus is ineffective and unable to unlock the Windows 11 C: partition.

My dear brothers and friends, is there a way to unlock the Windows 11 C: partition so that it is accessible for reading and writing
for any other bootable system?

I'm adding some additional information that might help you find a solution.

1. On my Windows 11, the built-in BitLocker disk encryption tool, which secures data by making the drive unreadable, is disabled.

=============================================
The result of the command `manage-bde -status`:

===============================================
Microsoft Windows [version 10.0.26200.7840]
# manage-bde -status C:
BitLocker Drive Encryption: Configuration Tool version 10.0.26100
Copyright (C) 2013 Microsoft Corporation. All rights reserved.

Volume C: []
[Operating System Volume]

Size: 180.00 GB
BitLocker Version: None
Conversion Status: Fully Decrypted
Encrypted Percentage: 0.0%
Encryption Method: None
Protection Status: Protection Disabled
Lock Status: Unlocked
Identity Field: None
Key Protectors: None Found
Administrator@DESKTOP-NOPGV12 C:\Users\Administrator

=============================================
Result of the manage-bde -off command:
==============================================
Microsoft Windows [version 10.0.26200.7840]

# manage-bde -off C:
BitLocker Drive Encryption: Configuration Tool version 10.0.26100
Copyright (C) 2013 Microsoft Corporation. All rights reserved.

ERROR: An error occurred (code 0x80310008):
BitLocker Drive Encryption is not enabled on this drive. Enable Drive Encryption.

Administrator@DESKTOP-NOPGV12 C:\Users\Administrator
======================================================================

Thank you in advance. I look forward to your reply.

this is 2024 kapersky rescue tool, the 2018 version was showing black screen on my laptop

I tried to use this topic as a solution, however the link sent for KRD 2024 beta did not work.

I can’t use my keyboard or mouse, I cannot run KRD since it gives me a black screen, and I can’t find recovery mode either. My PC is basically useless. Please help

while loading the iso it stops here:   {17.71801}   platform INT3515:01: deferred probe pending

and doesn't go any further.  Τhe previous version 18 had no problem.

my pc:

m/b : MSI MAG B460 TOMAHAWK (MS-7C81)

CPU: Intel Core i5-10400

GPU: NVIDIA GeForce GTX 1070

MEMORY: TWO KINGSTON (8X2gb)  DDR4-2666 / PC4-21300 DDR4 SDRAM UDIMM

Now let's move on to the description of the problem.
1. I create a virtual disk through the Windows disk management console. 4 Gb VHDX disk.
2. Always through the Windows disk management console I mount the hard disk for its subsequent modification
3. I use RUFUS to write the ISO correctly downloaded from the site using the ISO Image function as the DD image creates a virtual disk similar to an unmodifiable CD
4. I unmount the disk from the Windows disk management console
5. I create a virtual machine on Hyper-V and in the configuration I associate the virtual hard disk.
6. I try to boot and everything works correctly. The system starts.
7. Now I try to create a persistent disk. It seems that everything is fine but the report shows me a warning. "warinig: Unable do get device geometry"

8. I save the backstore data and restart the system
9. I update the antivirus database.
10. I restart the system but unfortunately I discover that it has not saved the previous update and I find myself back to square one. I performed a check and it seems that the persistence is still there because it asks me if Leave it/Backup/Delete.

Where is the error in the persistence. Am I doing something wrong in the configuration or is there some hidden parameter in the pre-boot to make everything work?. Thanks for anyone who can help me

I recently download the latest Kaspersky Rescue Disk to scan a potentially infected Linux system, the system is encrypted with LUKS and uses LVM2.

When I attempt to unlock the drive using the KRD environment, I get an error saying "device parameters invalid".

I have no problem unlocking the drive using a standard Linux distro.

I'm guessing that KRD does not have the proper support for LUKS or LVM2?

Dose anyone have a solution to unlocking LVM2 volumes encrypted with LUKS on a KRD environment?

Thanks

When I'm on KRD, I can't see the laptop's internal disk. 

And I can't use a custom KRD with built-in RST drivers.

I have to download the new version of KRD, and integrate the RST drivers myself.

Is there a tutorial for this?

Regards.

Under Linux, I see two separate drives (sda and sdb) and each partition is repeated twice in File Manager. 

I am afraid if I scan one of the disks and KRD modifies it, this will break my RAID1. Is it possible to mount this RAID volume in Linux (mdadm?) without damaging it?

My Computer is Asus K6604JV laptop Windows Ver is 22H2 W10 Pro. 

After selecting the boot flash on uefi and restarting the PC, I am seeing a Asus Logo with a white "-" symbol, and it stucks at that point.

I saw maybe it can be because of the compatibible issue.

Can you help me ?

Thanks

Unfortunately there is no information about versions of KRD so I just can write I downloaded KRD 13 Sep 2014 and it does not boot.

It repeatedly writes to the screen:

"COMRESET failed .... retrying in 8 secs", etc.

Fortunately I saved the older version I downloaded 9 March 2024 and it does boot but always says there is a newer version so it does not download the new database.

What can I do, please?

Three questions:

1. If my computer were infected with Fanny or its brethren and I were to connect to the Internet with Kaspersky Rescue Disk, would Fanny be able to exfiltrate information or "phone home"?

2. Can Kaspersky Rescue Disk detect hard disk controller firmware viruses?

3. Can Kaspersky Rescue Disk detect BIOS viruses?

Following the instructions first it appear message saying the "The product folder is in the RAM and all the information will be lost after the reboot of the device". Then I am ending up in both Graphic mode and Limited graphic mode to the same error. "Can't initialize services" With second user windows showing progress of the initialization 50% with green bar filled half through.  And only option is to just close the dialog box without initialization to be completed. 

I have enabled the trace, but I can't locate the log files, that lead me to a thought they are also just in the RAM and after reboot are disappearing. 

I do need some help resolving this as I want to scan the PC with the tool provided. 

Thanks In advance 

Djidjo Djanev 

I Download the NEWEST Kaspersky Rescue Disk Yesterday burned it to a CD in my external CD Drive for my Laptop. The Problem is when i let it load all the files and go into Rescue Mode the anti Virus scanning Tool is stuck At "initializing" 75% i dont know. my PC is NOT Infected but i just want the ant virus scanning tool to initialize 100% i wait 30 Minutes its stuck. theres nothing wrong with my HP) OMEN 15 Gaming Laptop.

so when we can get new version released?

thanks

Actually I really suggest you make a delicated tool for windows system that can allow us to enter windows recovery and perform the virus scan just by one click.

Kaspersky Plus (assinatura de avaliação) - versão 21.14.5.462

Realizei os seguintes passos do guia https://support.kaspersky.com/krd18/howto/14226#block1, mas mesmo assim, ao inicializar a imagem da ferramenta com o Rufus, tanto no ISO Image mode e DD Image mode, ao selecionar a opção 'Kaspersky Rescue Disk. Graphic mode' lnão aparece mais nada na tela e tornando-se necessário o desligamento forçado. Testei também com o YUMI, mas se quer foi reconhecido e mesmo estando em primeiro na prioridade de boot.

Mais informações:

IdeaPad 3 15ALC6 (AMD Ryzen 5 5500U)

UEFI, TPM 2.0, Boot seguro ativado e Inicialização rápida desativada.