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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android

2809 topics in this forum

  1. Cancelling Auto-renewal

    By Shelagh,
    • 1 reply
    • 1.9k views
    • Shelagh
    • Shelagh

  2. My Kaspersky is not automatically updated

    By Guest #15506,
    • 0 replies
    • 758 views
    • richbuff
    • richbuff

  3. HEUR: Trojan.Script.Generic Web Site False Positive

    By Guest #15299,
    • 5 replies
    • 2.3k views
    • Berny
    • Berny

  4. Activation code error: invalid activation code.

    By mathew daniel,
    • 0 replies
    • 1.2k views
    • Berny
    • Berny

  5. Android, Why these apps won't automatically update in Google Play Store?

    By leotavano,
    • 5 replies
    • 2.1k views
    • Guest
    • Guest

  6. Gmail finds a virus in .doc attachments but KIS is not able to detect it - any ideas?

    By Diaghilev,
    • 2 replies
    • 1.3k views
    • Guest
    • Guest

  7. Logs for file anti-virus: Object not processed, reason: size. KIS 21.2.16.590

    By Guest,
    • 0 replies
    • 1.1k views
    • Guest
    • Guest

  8. Add feature for removing meta data / gps /exif from photos and documents. [moved]

    By SafetyHippo,
    • 0 replies
    • 697 views
    • Flood and Flood's wife
    • Flood and Flood's wife

  9. Only 1 of my 4 computers has done automatic upgrade from 2020 to 2021 version. Why?

    By Patrick O'Keefe,
    • 14 replies
    • 2.8k views
    • Stenoboy
    • Stenoboy

  10. Microsoft fax and Scan Blocked

    By Guest #15441,
    • 0 replies
    • 802 views
    • Schulte
    • Schulte

  11. Cannot browse some website

    By Evan,
    • 21 replies
    • 8.2k views
    • Flood and Flood's wife
    • Flood and Flood's wife

  12. stuck while resolving objects (virus/malware).

    By krishna006,
    • 1 reply
    • 3.6k views
    • krishna006
    • krishna006

  13. How to clear the SafeMoney list in the context menu:

    By uziel75,
    • 12 replies
    • 2.9k views
    • Berny
    • Berny

  14. NTTドコモの d Wi-FiでセキュアコネクションVPNサーバーに接続できない

    By Piroshki,
    • 0 replies
    • 1.8k views
    • Piroshki
    • Piroshki

  15. KIS keeps asking me to choose category for same network

    By hanisa,
    • 2 replies
    • 1.5k views
    • Flood and Flood's wife
    • Flood and Flood's wife

  16. Enable Application Traces?

    By LICIL,
    • 1 reply
    • 3.2k views
    • LICIL
    • LICIL

  17. Should I manually or automatically update from KIS 21.1.15.500 (MR1) to KIS 2021 21.2.16.590 (MR2)?

    By JPEKaspersky,
    • 7 replies
    • 2.4k views
    • JPEKaspersky
    • JPEKaspersky

  18. Application was not installed. Kaspersky Internet Security not installing

    By abkbisht,
    • 3 replies
    • 1.3k views
    • abkbisht
    • abkbisht

  19. Update on Application Start Up, with set 5 minute delay, does not happen. I have to manual update. -KIS 21 Patch c.

    By wgcuser,
    • 11 replies
    • 1.7k views
    • wgcuser
    • wgcuser

  20. How do I unblock an URL?

    By StitchMaster,
    • 8 replies
    • 2k views
    • Wesly.Zhang
    • Wesly.Zhang

  21. Old forum, Connection is not Protected

    By Jayden Ng,
    • 1 reply
    • 1.1k views
    • Jayden Ng
    • Jayden Ng

  22. Hashes for the KIS installation files. Each time I download the file it gives me different hashes.

    By Guest,
    • 19 replies
    • 2.7k views
    • Igor Kurzin
    • Igor Kurzin

  23. Problem accessing saved files, particularly from Gmail, "File Conversion" and no access.

    By Teddyboy from Oz,
    • 15 replies
    • 2.1k views
    • Wesly.Zhang
    • Wesly.Zhang

  24. Unable to completely load a leisurelink webpage recently, stuck loading before the captcha page [Can't reproduce in 2021MR1]

    By UserL,
    • 15 replies
    • 1.9k views
    • Wesly.Zhang
    • Wesly.Zhang

  25. Web Anti-Virus blocking management interface

    By Guest,
    • 2 replies
    • 1.4k views
    • Guest
    • Guest


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