Kaspersky Internet Security

When is KTS 2020 coming out? I thought it would have been here by now.

Prompted by Kaspersky's notification I should download an update to Java from their site. But the link takes me to a basketful of uploads. How can I know what to download? Why cannot Kaspersky give us a direct link to what we need?!

Upon the update of Windows (1903), I was unable to access website that would trigger the Kaspersky protected browser. Even to the the point that my internet connection seemed blocked or inoperable. I found that disabling and re-enabling the Kaspersky extension restored expected functions. I'm not sure if this is an issue that would warrant a bug report, but maybe other users are experiencing this behavior.

Today, I ran a screen lock virus. I tested it on KFA2019. The screen lock shortcut will immediately find the screen lock virus, and it will terminate and restore the system. But today I tested KIS2020 and found that it can't find it. Screen lock virus, always prompted that the screen lock is not found, I hope the engineer can verify it, thank you! sincere regards

Hey guys, Today I noticed something very strange on my PC. It says I'm connected in a network named MARCELO3, though I only have two networks in my home, named "MARCELO" and "MARCELO2", and I've never configured my router to a network named MARCELO3. Is this some bug on windows or could it be a virus? Thanks for the help.

My Internet Security is currently in a grace period and Expires in about 9 days, I have tried for a few days now to try and figure out how to simply pay for another year but it seems to elude me. What should I do and where would I go about just extending my subscription.

I try to get refund but i dont have my order code , how can i get my order code and how can i get refund? Kaspersky is causing problems on my windows 10 64 bit computer so i want to refund and remove it at once.

Hi KIS Team, I'm an engineer working for a company, We have S3 for hosting some resources files like js, images, etc... And we have several buckets for different environments, I came a cross a strange case where the same js file is uploaded with the same permissions, but its works on one bucket and on the other one our users get object infected by HEUR:Trojan-PSW.Script.Generic . please check below two urls: ht_tps:_/_/_d4n2lybtj245w.cloudfront._net/images/global/site/externalJavascript/en/all.js => Not working bucket: htt_ps_:/_/d13wl35tt0f272.cloudfront._net/images/global/site/externalJavascript/en/all.js => Working bucket: Would you please check and advice. …

Hello, I am unable to find a clear answer to this question I have had for a while. I am looking to purchase multiple 1 year subscription cards for Kaspersky from my local retail store. I am wondering if I can safely redeem all 3 of them cards at once and have them essentially stack on top of each other? I know that with McAfee you can do this but I can’t find anything to suggest kaspersky let’s you do that. Can someone here clarify?

Hello, Kaspersky web anti-virus is blocking an iframe in my website https://testbook.com whenever a user clicks on login or sign-up button. Is this a mistake on our end? If not then who do I contact to get this fixed?

Hello, Why new programs and games have this certificate untrusted. Is there any way from Kaspersky to whitelist them? I have more of these programs and games listed as untrusted :S

Another non-technical question. I can find no way to report problems problems with Kaspersky web pages (except for the forum - it has a support link). I have discovered that I cannot order Kaspersky products using my FireFox browser. The input fields are not displayed properly and thee is no link to the next page in the process. The page is displayed properly using Chrome. It could be one of my FireFox plugins, of course, but I'm having no trouble on other web sites.

I currently have KIS running on 3 computers. All 3 are running 19.0.0.1088(f) with up to date (within a day) databases. In the Devices tab on my My Kaspersky page, one of the devices shows last connection today, one shows the last connection in 2018, and one shows 2016. The one showing a 2018 connection knows the computer is running KIS 2019. The one showing a 2016 connection thinks the computer is still running KIS 2016. What is the "connection" referred to? I just connected to My Kaspersky from the (supposedly) back-level computer, and that computer connects with some Kaspersky server daily to get database updates. There is a "Disconnect" function on the My Kaspersky…

I know this is not a technical question but I don't know where else to ask. I have over a year's worth of time left on my 2-year 3-computer KIS license but I am about to acquire a 4th computer. If I buy a 5-computer license, will lose that remaining time I paid for, or will the new 1 or 2 years worth of license get added to my current 3 computers?

Hello, I logged into My Kapersky account to see what version of Internet Security is currently available and found out the information was not available to me. I always like to run the latest official release of this software, how ever the information was not made available to me. All there is a download link, please fix this so that customers like me know what version they are downloading as I know that Kapersky Internet Security 2020 is due to be released soon. As the download page is set up now I have no way of knowing whether I am downloading version 2019 or 2020 since this information is not currently made available to customers on the download page. It is very i…

Hello, My KIS identified a Malware called HEUR:Trojan.Win32.Generic and has desinfect it ten times already, but when the computer restarts, it appears again. I tried to delete the archive with eraser, but without sucess. Tried to stop it with autoruns, but it keeps coming back. KIS is unable to stop it. What can I do? It's location is: C:\Users\jvict\AppData\Roaming\Microsoft\SystemCertificates\My\CTLs\Adobe The archive is called: taskhost.exe I'm using Windows 10 and don't know what another information could be useful to add here. If you know what could be helpful, please, let me know.

Hi, We have many customers using KIS and as of our latest software release it is being flagged incorrectly and removed, the files are all digitally signed some get delete some get left behind, when running the file through the online virus check they come back as safe. Why would KIS Suddenly be killing the application files?

I believe my computer was hacked as there are JPG files on it that I didn't download. However, Kaspersky Internet Security didn't reveal any attacks to my system. I've changed my WiFi password as it's possible the hacker gained access that way. Is there anything else I should do to prevent unauthorised access? FiveToFive

Hi, i install kiss trial version and give me 32 days, is it possible to extend this time, I haven't decided on the purchase yet, can you help, thanks.

hi i have problem by active lic my lic is 1 year but when i active it active for 245 day why?

I have a windows 8.1 installed on my pc and bcs kaspersky slows my laptop doen i had to use the exit option of application instead of pausing its protectiin but right now no matter how many times i restart my computer internet security wont run and my pc has erroes about prtoection in action center bcs kaapersky wont run any idea what should i do tnx

Hi, I recently installed the new native Windows 10 iCloud drive application. However files created on PC do not sync... UNTIL I have paused KIS protection at which point thinks kick-in and everything gets uploaded. So I drop into KIS settings to see that iCloudDrive.exe is already TRUSTED aka there is nothing I seem to be able to fix. How do I sort this without disabling KIS in order to get iCloudDrive to work. Anyone know?

After several bugs reported by KIS about which I could not correctly start and sent the error logs; removing and installing from scratch KIS over and over again, I found out that Windows reported low disk space C:. Every time I deleted files and uninstalled other programs, the free space was consumed again, leaving me 0 mbytes free. After several hours of trying to figure out what was going on, I realized the intense activity of the KIS processes and services. I proceeded to uninstall KIS and automatically recovered ALL my free disk space. What is the cause of this, or how to prevent it from happening again? I'm currently relying on Windows Defender. Windows 10 Pro, x…

After I activated the Anti-Theft portion of Internet Security on my Samsung S7, I had to authorize it to have admin control. Then it wiped my email account from my phone and all of my contacts. I thought that was a feature I could activate remotely IF my phone was lost or stolen. So, what happened? How do I use this feature without having to reset my phone? Thanks for the input.

Hi, I have had Kaspersky Internet Security for about 2 years now on my windows 7 laptop without any problems at all. I have recently purchased a windows 10 laptop so I requested a download for my new computer as I had 3 devices on my account. Maybe I should have checked to see if it was compatible first as it caused a few problems with my new computer. The internet kept dropping out and the computer froze when I tried to fix the internet connection. I was advised to remove Kaspersky, so I did. I first went to Control Panel-programs-uninstall Kaspersky. It ran for a short time then came to a stop, I tried this action again only for a window saying "this action is only val…