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Kaspersky Endpoint Security for Business

Get help with Kaspersky Endpoint Security for Business

  1. mmk

    Hello, I am looking to buy a few licenses for my Jetson Xaviers. Can someone guide me where I can buy it from? The support page https://support.kaspersky.com/kesl10arm#kb only gives me the download link. Thanks.

    • 0 replies
    • 1.1k views
  2. GLFI69
    Started by GLFI69,

    Hello, on the italian Kaspersky web site the ITA KES v11.10.0.399 with strong encryption is not available for download. Why?

  3. Ahmat
    Started by Ahmat,

    Hello I have new cloud servers and I am using Kaspersky Security Center 12 to handle all servers. I was trying to download kaspersky network agent for cloud servers through Kaspersky Security Center but it says: Device inaccessible, Device May have been disconnected from the network. but the device is connected. any solution Thank you

    • 0 replies
    • 1.1k views
  4. Qasim Javed

    I have upgraded Kaspersky security center from version 11 to 14 and also upgraded endpoint security from version 11.2.0.2254 to 11.10.0.399. Now I'm facing an error "the Kaspersky security, network statement is not supported by the policy" on all managed devices and there is no solution available on Kaspersky website. If anyone experiences the same please guide me to resolve the error. Please find the below screenshot as ready reference. Thanks

  5. TouringTourism Investment
    Started by TouringTourism Investment,

    Hi dears , It Is about 3 days that when we create a ticket for a KSC Bugs ( INC000014359460 , INC000014355976 ) a Home/Office Support engineer will answer and reply : I'm sorry, I'm an Engineer for Kaspersky Home and Small Office products. It appears you have a corporate product. You can access support for Corporate users at the following link: https://support.kaspersky.com/b2b There you will be able to send a ticket ro Corporate support. While that link will redirect us to Create ticket in company account again ! We submit tickets with these options in screenshot . It seems that corporate tickets are redirected yo Home/Office Support enginee…

  6. Titof
    Started by Titof,

    Hi all, I inherited a ksc server with lots of problems in the os (wmi corrupt), KSC console, DB errors, event log is full of errors. the application is very unstable, synchronization problem .... etc so i decided to make a new server with a new name and a new ip address.( clean install) what is the step by step approach to do this and how to switch client workstations to the new server gradually. I don't want to restore the KAV DB so I don't have the same problems. may be i want to recover strategies and tasks only. Thanks

    • 1 reply
    • 1.2k views
  7. Titof

    I think KES scan tasks can cause damage to particular folders or files on windows server systems, especially ADDS servers. I couldn't find any specific articles that list files and folders to exclude from scanning. Can you help me or tell me if this problem is still relevant. Thanks

    • 1 reply
    • 1.1k views
  8. Narimene Hnt
    Started by Narimene Hnt,

    I have tried to install the agent on a specific device which is the client, and an error occured "Access to resource Admin$ or to the service manager on the client computer is blocked for the account under which this task is running". The failure which occurs in the device client is :"Cannot download the installation package through Network Agent because it is not installed on this device"

  9. Дмитрий Александров
    Started by Дмитрий Александров,

    Добрый день! Есть ли какие-нибудь продукты поддерживающие Windows Server 2003?

  10. Titof
    Started by Titof,

    Hi all, I need to understand what does it mean this section on "Kaspersky Security Center 12 Help": When selecting the database management system (DBMS) to be used by an Administration Server, you must take into account the number of devices covered by the Administration Server. SQL Server Express Edition has limitations on the memory volume used, number of CPU cores used, and maximum size of the database. Therefore, you cannot use SQL Server Express Edition if your Administration Server covers more than 10,000 devices, or if Application Control is used on managed devices. If your Administration Server covers more than 10,000 devices, we recommend that…

    • 0 replies
    • 1.2k views
  11. Danila T.
    Started by Danila T.,

    Kaspersky Endpoint Security 11.10.0 for Windows offers the following features and improvements: Support of third-party credential providers for Single Sign-On with Kaspersky Full Disk Encryption is added. Kaspersky Endpoint Security monitors the user’s password for ADSelfService Plus and updates the data for Authentication Agent if the user, for example, changes his password. The option to enable display of threats detected by Cloud Sandbox technology has been added. This technology is available to users of Endpoint Detection and Response solutions (EDR Optimum or EDR Expert). Cloud Sandbox is a technology that allows you to run files in an isolated environm…

  12. alexswamp
    Started by alexswamp,

    Hi everyone! I want to configure email sending with my SMTP server. I don't found any guide for this. Someone can help me?

    • 1 reply
    • 1.2k views
  13. Michael_1983
    Started by Michael_1983,

    Hello all, I have a client server with Kaspersky Security 10.1.1.746 and I can't get it down. The installation is faulty. KAVremover does not offer the program. First the ks4ws_x64.msi file was missing. This I could even still find. But now comes with the uninstallation the message: The terms of the end user license agreement have been rejected by the user. The installation of Kaspersky Security 10.1.1 for Windows Server was aborted. What I have tried: KAVremover Current version installed. But this does not replace the old one. Unfortunately, the customer no longer has KSC. I would try to reinstall the scanner over it, but I am missing …

      • Like
    • 1 reply
    • 1.5k views
  14. ebelmiro
    Started by ebelmiro,

    Kaspersky application registry listing does not match Windows application listing. Where does Kasperscky retrieve the application listing?

    • 0 replies
    • 900 views
  15. Guest #9063
    Started by Guest #9063,

    Hello im using kaspersky endpoint security , I habe just upgraded my application and deployed to pc s but now the pc s are unusable due to kaspersky has blocked the keyboard and I cant press control alt delete. Can anyone help me please

  16. phamanh1652
    Started by phamanh1652,

    Can data in files applied File Encryption level be detected by Data Loss Prevention rule of other solutions (Eg: Forcepoint DLP)?

    • 0 replies
    • 944 views
  17. Adnane Manseur
    Started by Adnane Manseur,

    Hello, We want to get an information, according to one of our vendor’s the product Kaspersky Security for server will be removed, and it will be replaced with the standard kaspersky for windows and we have to configure the exceptions one by one for all the installed product on our servers. is that true? because we know that the standard kaspersky for windows client blocks everything and it will be a headache for us to add the exceptions one by one for all our plateforme. Thank you.

  18. Bobhond

    Hi, We have a sandbox that seems to be running fine. I can see that files were uploaded and checked but I can’t see (or can’t seem to find) which files where uploaded. Where can I find the names of the files that have been send to the sandbox? How can I see if these were real threats? I know that I can view reports of the sandbox on the clients themselves but isn’t there a more efficient way (in security center maybe)? Kaspersky Sandbox: 1.0.0.364 KCS: 13.2 Endpoint Agent: 3.12.0.382 Thanks for reading!

    Diego Moraes
  19. Delio
    Started by Delio,

    Hy Dear Please Help me. When update database kaspersky administrator Server to the repositorry get message : an error occurred while connecting to the update source 'http://downloads3.kaspersky-labs.com:80 Please give the solution. Thx

    • 8 replies
    • 2.1k views
  20. Iffat Aamir
    Started by Iffat Aamir,

    Recently, one of issues come around during a test that Kaspersky Endpoint Security (KES) did not detect/block smart card reader or Keyboard having smart card reader in two scenarios (a) if connected earlier to installation and applying security policy (assuming that connection bus and smart card reader are blocked in the policy) (b) if the policy is paused and smart card reader is connected during that time, after that policy is resumed. Additionally, KES did not detect/block smart card reader if the system is rebooted several times in above two scenario (a & b). This did not happen in case of other devices like CD/DVD Drive or Removable Drives etc. Pl…

    • 2 replies
    • 2k views
  21. Andy6918

    I have been using Kaspersky Security for Windows Server and I have noticed events "Probably infected object detected" that keeps showing up over and over and nothing is being done on my exchange server. There are not options to delete / disinfect / quarantine, nothing. I ran through the policy to see if it was anything I can do, however, there are no options to clean. Can anyone provide me some guidance? Should I just delete Windows Server and install Endpoint wherein I can scan and disinfect the objects?

  22. Klorell
    Started by Klorell,

    Hi, I have a dilemma. Until yesterday our "template" configuration of the File Threat Protection (for KES 11.9) had settings like this : All removable drives - All hard drives - NO all network drives Heuristic analysis - medium scan Every 2 years, we challenge the configuration, and we noticed that recommended settings by Kaspersky are default settings. https://support.kaspersky.com/KESWin/11.8.0/en-US/222981.htm So we have changed settings to : All removable drives - All hard drives - All network drives Down the heuristic analysis to - light scan But since we have done that, we received many complaints about Kaspersky pr…

  23. amami731

    In our company, a lot of people have this problem

    Diego Moraes
  24. AnthonyEdden
    Started by AnthonyEdden,

    Kaspersky has begun blocking a valid certificate for the site cisi.org and we seem unable to add this to a trusted list which makes a difference. We have Kasp Security Center on premise.

    AnthonyEdden
  25. serenss

    Currently receiving the following error when trying to deliver emails from the Backup on Kaspersky Security for Linux Mail Server: Facade::DeliverMessage failed. [0xeceb0013] Details: Cannot create temporary file, code: 0xeceb0013. I believe it may have something to do with deleting a required folder in /tmp but I haven't been able to work out which. Many thanks.

    • 1 reply
    • 1.6k views

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