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Extensions doesn't work.

Hello, The extensions cannot detect the kaspersky software. I am having this problem for kaspersky anti-virus and the kaspersky password manager.

I tried everything such as re-installing the extensions, re-installing Google Chrome. Nothing worked so far.

Any help would be appreciated.

Update: Kaspersky Password Manager says that the extension is installed when the extension still gives the same error.

image.png

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Edited by ardakeremkoc

Solved by Sergey.N

Featured Replies

  • Solution

Hi @ardakeremkoc!
Could you please specify the version of Kaspersky Password Manager on your PC?
It can be checked from the additional menu on main window of the app ("About" button)

Also, if you used both password manager and antivirus apps before and it worked fine, when did this problem occur for the first time?

image.thumb.png.939543310f423f2a9957e89d4adbae0a.png

İlk olarak Türkçe yazabilirsiniz. İkinci olarak sistem bilgisi, yazılım bilgisi gibi temel şeyleri konu açarken belirtmelisiniz.

Ücretli sürüm mü, ücretsiz olan mı kullanıyorsunuz belirtilmeli.

https://support.kaspersky.com/help/KPM/Win24.1/tr-TR/85241.htm

https://support.kaspersky.com/help/KPM/Win24.1/tr-TR/153687.htm

Bunları takip ederek geri bildirim gönderebilirsiniz.

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