Jump to content

Search the Community

Showing results for '"update utility"'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • English Forum
    • Products for Home
    • Products for Business
    • Kaspersky Anti-Ransomware Tool
    • Beta Testing Products for Home & Business
  • Русскоязычный форум
    • Продукты для дома
    • Продукты для бизнеса
    • KasperskyOS, Разработка
    • Kaspersky Anti-Ransomware Tool
    • Бета-тестирование продуктов для дома и бизнеса
  • Deutschsprachiges Benutzer-Forum
    • Für Privatanwender
    • Für Unternehmen
  • Forum para usuarios hispanohablantes
    • Para usuarios particulares
    • Para empresas
  • Forum des Utilisateurs Français
    • Pour particuliers
    • Pour les entreprises
  • Forum in Italiano
    • Utenti privati
    • Aziende
  • Fórum Brasileiro
    • Para casa
    • Para PMES e empresas
  • 中文论坛
    • 家用产品支持
    • 企业产品支持
  • Nederlands Gebruikersforum
    • Voor thuis
    • Voor bedrijven
  • Türkçe Forum
    • Ev için
    • İş için
  • Forum Knowledgebase
    • Instructions
    • Advice and solutions

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


  1. Добрый день! Такая же ситуация, только в Kaspersky Update Utility 4.0 для Windows отсутствует необходимая программа обновления для рабочих станций версии 11.8.0.384 AES56, где ее взять?
  2. здравствуйте! Возникла проблема при запуске Kaspersky Update Utility 4.0 на AstraLinux. при запуске uu-gui.sh возникает ошибка Fatal: this application failed to start because it could not find or load the Qt platform plugin "xcb" in "". Available platform plugins are : xcb. Reinstalling the application may fix this problem. uu-gui.sh: строка 3: 5752 Аварийный останов LD_LIBRARY_PATH="$script_full_path" $script_full_path/UpdateUtility-Gui $@
  3. Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. 0 - Update completed successfully 1 - All files are up-to-date (No available updates) Result codes depending on OS type: Windows Linux(FreeBSD) -1 255 Command line parsing exception -2 254 Update Utility error (exception or another malfunction including incorrect command line arguments) -5 251 Update process failure (Not all components are updated, File does not exist on update source, Invalid file signature, Index file damaged, File is not valid XML structure or does not exist) or network error -6 250 Bases are not consistent after update -3 253 Fail (error code for other update process failures)
  4. hi, I updated "kaspersky update utility" to the last version : 4.1.0.474 for offline mode update but the version of kaspersky endpoint security 11.10, 11.11, 12.0, 12.1 and 12.2 still not shown in interface as shown in attached file. why? and how to get the offline databases for latest versions of Kaspersky Endpoint security for business?
  5. especially in the following folders, it produces 4 expired and useless files(ex: keds-220130a.keb; keds-220130b.keb; keiprbl-20-220130.keb; keiprbl-xbl-220130.keb) per day in every folder: kuu/Updates/bases/as/kas5/0/ kuu/Updates/bases/as/kas5/1/ kuu/Updates/bases/as/kas5/2/ kuu/Updates/bases/as/kas5/3/ kuu/Updates/bases/as/kas5/4/ kuu/Updates/bases/as/kas5/5/ kuu/Updates/updates/kas5/0/ kuu/Updates/updates/kas5/1/ kuu/Updates/updates/kas5/2/ kuu/Updates/updates/kas5/3/ kuu/Updates/updates/kas5/4/ kuu/Updates/updates/kas5/5/ kuu/Updates/updates/kas/0/ kuu/Updates/updates/kas/1/ kuu/Updates/updates/kas/2/ kuu/Updates/updates/kas/3/ kuu/Updates/updates/kas/4/ kuu/Updates/updates/kas/5/
  6. https://support.kaspersky.com/fr/kuu4-for-windows/troubleshooting/15690
  7. В утилите Kaspersky Update Utility 4.0.1.471 нет возможности добавить Kaspersky Embedded Systems Security 3.2, будут ли обновления утилиты в ближайшее время? И как можно обновить базы в дистрибутиве Kaspersky Embedded Systems Security 3.2?
  8. Имею в виду вот эту программу: Она еще поддерживается? С одной стороны, похоже, что да, т.к. всего-то две недели был обновлен список продуктов, с другой- "проверить наличие новой версии" ведет на 404, если точнее, то сюда: https://support.kaspersky.ru/kuu4-for-windows ?cid=KUU_3.1&utm_source=interceptor&utm_medium=product&utm_campaign=KUU_3.1
  9. Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. Product: KSC 11+ Applies also to the update utility version 4.1 and more recent. Consider the following problematic scenarios: You have installed KSWS on the KSC server and enabled Traffic Security component and Traffic Security uses MITM mechanism to analyze traffic. You use a 3rd party software or hardware appliance for traffic filtering and this appliance disrupts connections to HTTPS-enabled public update servers. It can be a hardware appliance like BlueCoat or F5, FortiGate SSL Deep Inspection, or a software proxy like Squid that uses ICAP to redirect traffic to another security application for scanning. KL uses HTTP public key pinning mechanism to verify update server authenticity; certificate used for authentication is self-signed by KL. Using any MITM-based solutions for SSL traffic inspection will lead to failures in establishing connection between KSC and a HTTPS-enabled KL update source. It happens because any MITM traffic inspection will forward a wrong certificate to KSC after inspection and KSC11 will break the connection. The following string can be found in up2date trace: self signed certificate in certificate chain The following trace files are required for accurate diagnostic: $up2date-1103.*, $up2date-1103-eka.* Please bear in mind that Kaspersky Support needs KSC traces mentioned above to be collected BEFORE you apply any of the workarounds listed in this post. Troubleshooting steps If you have KSWS blocking traffic, add Up2Date.exe process or the update source certificate to trusted in Traffic Security settings. If you use a 3rd party appliance to filter traffic, you can explicitly allow traffic signed by KL certificate. Otherwise you can use HTTP to download updates. There are two ways to make KSC use HTTP: Set a server flag on KSC using following commands: klscflag.exe -fset -pv klserver -s Updater -n DisableKLHttps -t d -v 1 and on Update Agents (Distribution Points) getting updates from the internet, if any: klscflag.exe -fset -pv klnagent -s Updater -n DisableKLHttps -t d -v 1 Explicitly set update task to use HTTP sources URLs, for example http://p00.upd.kaspersky.com. Full list of HTTP-enable sources can be found in <insecure_sites_list> parameter in http://dnl-05.geo.kaspersky.com/updates/upd/updcfg2.xml Download updates using update utility 4.0. More recent version of update utility uses https.
  10. Здравствуйте. Сетевые ПК (Win 7) (не имеющие доступа в Интернет) на которых установлен keswin_11.9.0.351_ru_aes256 не обновляются из папки обновлений, скачанных Kaspersky Update Utility - ошибка обновления. А если на ПК имеющем доступ в Интернет настроить keswin_11.9.0.351_ru_aes256 "Копировать обновление в папку" - сетевые ПК обновляются из этой папки. Почему не обновляются ПК из скачанных обновлений Kaspersky Update Utility?
  11. Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. Problem KSC and KS4Android are implemented but KSC is offline and could not access Internet. KUU can be used for updating KS for Android and distribute the update databases. But after running KUU (Kaspersky Update Utility), you cannot find actual KES for Android versions. Solution AV bases for new KESM versions will appear in KUU UI after running KUU with empty application list. The KUU settings should look like the following (in order to update the list of supported applications, you need first to press 'Start' with a blank application list as follows):
  12. Здравствуйте, есть возможность скачать базы с помощью Kaspersky Update Utility и перенести выкачанные базы на изолированный от сети АРМ через CD-R. На АРМ стоит сертифицированный KES for Linux. В настройках задачи "Обновление" у него выставлено ApplicationUpdateMode=Disabled. Существует ли возможность корректно скачать базы с помощью KUU если бы эта опция была задана по другому чтобы не потерять сертифицированное состояние KESL? Интересуют опции KUU "Загружать программные модули" и "Загружать дифференцированные обновления". Если CheckBoxы в них снять то все пройдет корректно и обновятся только базы? Или нужно что-то еще сделать
  13. Hi, I would like to ask you how to update Endpoint 12 using Kaspersky Security Center. I have downloaded the updates using Kaspersky Update Utility and shared them on my local network. However, when I create a task to update the endpoint, it displays an "update failed" message.
  14. Hi All I am really struggling to fix the issue that I am facing and I am unable to get any information for my issue on the internet. To further discuss my problem, I have a CLOSED network that does not connect to the internet. I usually download updates using the Kaspersky Update Utility and then manually copy the updates on a local folder in C driver and then distribute them to all my clients using the KSC update task. I had installed Kaspersky 10 about 3 years ago and everything was working fine up until a few months ago. Whenever I tried to copy the updates to my administrative server I would get some errors "Failed to translate the component KDBD" etc, there were many components that failed and the Task "Download updates to the administrative server repository" passed but the message was not all components have been updated or if I tried again I would get a message Update task has completed. A file necessary for the database update is missing from the update source". Hence I decided, that it was time to upgrade to KSC 14. I updated it and to my utter dismay I was receiving the same issue. So then I tried to troubleshoot myself by the following means; 1) I downloaded updates using update utility 3.0 and then tried 4.0 2) I downloaded updates from two different computers on two different networks thinking that my corporate network must be blocking something. 3) I raised a ticket with my Kaspersky Company Account and they said to check the option "Download updates using old schema". That did not work too. They requested logs which my corporate policy does not allow me to share, hence I was back to troubleshooting on my own. 4) I decided to completely uninstall KSC and the SQL database and do a fresh install but not on the live server. I took a copy of my Kaspersky server and deployed it on my test network. 5) I removed KSC on my test environment and reinstalled it, downloaded the updates and it worked. I was momentarily happy until I tried to replicate what I did on my test network to my live network. For some reason the live network does not like me and decided to throw the same translate error again. This the time I started pulling my hair out because now I have a broken KSC with all my settings lost (obviously I had a backup but the backup is useless as it fails to translate for some reason. 6) Then I decided to delete some items from Program data on my test environment, that experiment failed too. 7) The I said to myself, let me try it again as it worked on the test environment why are the same steps on working on the live environment. Different day same result, even worse, now when I copy updates to my C drive it gives me file download error. I am doing the exact same thing that I have been doing for 3 years. I copy the updates from my internet machine and paste it in a shares folder on C drive and then use the task download updates to the repository but now I can do even that. At this time I was becoming partially bald with all my hair pulled out. 8. I read a similar discussion on this forum and tried the steps mention here but that too did not work. 9) Then I decided may be my Update Utility is Broken so I deleted it and then downloaded a fresh copy of it. Now the problem is that its not creating a updates folder and no updates are downloading. 10) I have tried pretty much everything but Kaspersky is not working, I need some assistance. I hope there is a solution to this because I am not the only one facing this. I have spent a month on this and its getting really annoying. The versions that I am currently using are KSC : 14.0.0.10902 and Kaspersky Endpoint Security : 11.10.0.399 Kind Regards YMi
  15. Ensure that the update package you downloaded using Kaspersky Update Utility is compatible with Endpoint 12. Confirm that the update package is stored in a shared network location accessible by the endpoints.
  16. Hi there, I am trying to update KES on a segregated offline device by using the Kaspersky Update Utility 4.0 to download database updates, transfer them to the device and use them as the update source in KES 11.8.0.384. I tick the boxes for 'KES for windows for workstations' versions 11.8 and 11.9. Once I have transferred these to the offline device and trigger an update, KES appears to be updating and the 'databases are out of date' message disappears but it still shows the last update as being months ago and the version is still 11.8 instead of 11.9. There are no error messages or indications that anything is wrong. Any ideas?
  17. Screenshot of dell driver's update utility and Intel update utility
  18. i use kaspersky update utility to download updates and i copied it on an extern disk, then i plug the disk on the KSC server.
  19. Dear Friends, I need your attention to know how to offline update Kaspersky endpoint security client if the system is in Dark site. I didn't find the webpage to download the signature file manually. Although I downloaded the Windows update utility but once initiate the UpdateUtility-Gui, I didn't find such version list in the console which I have. Please guide us how to update the database for Kaspersky for offline client. Thanks...
  20. Доброго всем! В локальной сети организации установлен KSС 14.2.0.26967. Сеть физически не имеет интернет-подключения. Как правильно настроить обновление продуктов? Пробовалось на имеющей интернет-подключение машине скачивать обновления с помощью утилиты Kaspersky Update Utility 4.1, и закидывание скачанных папок в "Хранилища - Обновления баз и программных модулей"(Параметры - Источник обновлений - папка Updates в корне диска). Создаётся задача "Загрузка обновлений в хранилище Сервера администрирования", запускается на выполнение - сбой. "Задача обновления завершена. Необходимый для обновления файл отсутствует на источнике обновлений баз". Соответственно, клиенты - тоже без обновлений.
  21. Thanks for your response. I have used the Kaspersky update utility to download the database update and transferred this to the device but when using it as the database update source, KES still shows the 'Database release date' as months old.
  22. As far as I know, the update utility does not know how to update product versions (from 11.8 to 11.9 for example), it is intended specifically for updating databases. You need to do it manually, download the desired version, transfer it to the device and complete the installation. regarding the wrong update date, it may just be a display error, try the standard means - reload the application or device. Make sure that the license key used on the device is active and valid.
  23. I have the same problem... How can I clean Update Utility removing all useless things? Why it keeps downloading other versions of Kaspersky causing very long time of conection!!! Please help in English or Spanish I don't know Russian! Thanks
  24. Yes , Yes , can Kaspersky Update Utility 4.0 used for offline update Kav endpoint 12 or above ?
  25. For anyone who stumbles across this with the same issue, I was unable to resolve the issue with KES Update Utility so i'm using a domain joined laptop instead and using the 'distribution folder' feature. I then copy this across to the segregated network via a USB stick to update the databases.
×
×
  • Create New...