[Installazione Total securi]

Ciao

benvenuto!

• riavvia il pc disinstalla kaspersky FREE riavvia il pc ​​​​​​

• installare Kaspersky TOTAL dopo il riavvio

   

[KSK install error: Another installation process is running.]

Hi,

Welcome.

Maybe you installing another program which runs on background (taskmanager look for TrustedInstaller) or windows installer if this is active that means that you installed previously program or something like that.

Restart pc and try again.

[Windows 10 Insider Preview Kaspersky Security Cloud false positive pwsso.dll]

Thank you. I will do so later today. I also submitted a problem report to Microsoft.

So i found this file and all files which are in screenshot uploaded in virusdesk by kaspersky and also on virustotal and thread not found. 

I have Windows 10 1909 version which is older like insider… Maybe in insider version has been changed this file and kaspersky is detecting…
And also i note that pwsso.dll in your case is located in C:\Windows\Software but mine is not located in Software (see screenshot)

 

 

[Windows 10 Insider Preview Kaspersky Security Cloud false positive pwsso.dll]

Hi,

Welcome

1. Insider versions or BETA versions are not fully or ever supported by kaspersky
2. Please do detailed report of this issue and export to text file and copy text here 
3. Also you can upload this file on this website https://virusdesk.kaspersky.com/

[KSC Hard Drive Health Monitor is unable to retrieve data from the drive.]

Hi, 

Welcome.

You are using KSC and please post screenshot in your next reply.

Also look here for possible reasons why Health Monitor not working https://support.kaspersky.com/13729#reasons

[Kaspersky Secure Connection]

Danke für Antwort. Ich sehe in der App keine Möglichkeit die bestehende Lizenz-Nummer zu erfassen. Ich kann nur eine neue Lizenz über Google kaufen.

In my.kaspersky.com → Lizenzen sind Lizenzschlüssel Gespeichert.

Kaspersky secure connection ist verbunden über Ihren my.kaspersky Account.

[Kaspersky Secure Connection]

5 Geräte (Android, Windows, MacOS) usw…

Zum Beispiel 2xPC (Windows), 1x Smartphone (Android), 1x Smartphone (ios), 1x Tablet (Android or ios)

[Server error after payment deducted during renewal]

Hi,

Welcome.

You got an e-mail from Kaspersky which confirm payment?
Also your license will be renewed after your current 7 days license expire.

[Microsoft office Outlook 2007 - error message: missing of kaspersky component]

Please look here : C:\ProgramData\Kaspersky Lab 
This directory is hidden. How to enable hidden directory is here 

1. You can create a report with this tool (zip archive upload to here and post link in your next reply.
    
2. For experienced users in registry deleting some specific Kaspersky files (kavremover will do best this) but….
3. Is reinstall MS Office (but not needed) There are KL files

[No bug, but a simple wish]

Hi,

Welcome.

Please contact Tech Support create request (ticket) and below choose feedback.

[Port Release in Kaspersky Total Security (2019)]

Configure packets bellow..

​​​​@harlan4096 was quicker :) 

[The first time I’ve restarted my PC after installing KSC after I log in to my account the screen stays black. [Solved][Closed]

Thanks for your replies.

 

@nexon Here’s the installed version, I hope it includes patch as well:

KSC Version

Yeah pach (i) is latest.

 

[Microsoft office Outlook 2007 - error message: missing of kaspersky component]

Hi,

Welcome.

Probably leftovers from kaspersky antispam plugin use this remover to komplete remove kaspersky then do reset and check the problem.

Please note MS Office 2007 is no longer supported. Support ended in October 10th 2017.
So no more longer security updates from MS via Windows update.

 

[Как уменьшить размер папки Kaspersky Lab]

привет!

отключить это https://support.kaspersky.ru/15043#block1

и удалить  https://support.kaspersky.ru/15043#block2

[The first time I’ve restarted my PC after installing KSC after I log in to my account the screen stays black. [Solved][Closed]

Hi,

Welcome.

Can you please add info about KSC? (version with patch)

[Renewal activation error: Code already been used.]

Hi,

Welcome.

From where you bought key?
Are you sure that you entered this key for thre FIRST time?

[KIS und Windows 7 [MOVED]]

Hallo,

Ja minimum 2 Jahre (2022).

[Schlüsselsymbol von Bildschirm entfernen [MOVED]]

Hallo,

Willkommen

Das ist kaspersky password manager. Du kannst (Addon) löschen. Hier kannst du Passwörter speichern - das wird automatisch ausgefüllt.

[Parental Control missing after upgrade to 2020 [Closed]]

I have Parental control in KIS 2020 without problem only KIS offering me try safe kids (i choose NO 🙂 ).

And also if you want parental control in next upcoming 2021 version you must have enabled parental control in Kaspersky 2020 and install new version 2021 OVER version 2020 (do not uninstall old) simply run installation package.

[Windows 7 is dead. Now what should I do? [merged] [again]]

Hi,

Kaspersky will support windows 7 at least 2 years (2022). 

And i would recommend to upgrade on Windows 10 which is always up to dated.

[Anti-Theft on Android. [Solved] [Closed]]

Hi,

IF you lost your phone or will be stollen then you can remotely lock your Phone on another device you need only login to my.kaspersky.com and there are commands Like mugshoots photos, or loud sound or for example wipe your data factory reset.

 

And also When someone wants uninstall or do factory reset it is needed verify for example if you have set fingerprint or password or secred code which you have. 

[Booting Rescue Disk WITHOUT HDD installed]

Hi,

Welcome.

HDD it is needed 😉

[Idle scan, scan what ?]

You´re welcome :) 

[Idle scan, scan what ?]

Hi,

Yeah Idle scan scanning : system memory, system partition and startup objects.
Full scan : all above + System backup storage and hard drives (ALL installed in PC) and removable drives (if are connected).

Hope i helped answer to your question.

[Outlook 2016, 1 MB attachments: show error and mail goes in outgoing folder and if I dont cancel mail, these mails flod my recipients.]

Hi, 

Welcome. 

Please uninstall KIS and keep only license checbox  and restart PC. 

After that install KIS do a manual update database and restart PC. Now check the problem.