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nexon

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Posts posted by nexon

    Databases are not updating automatically

    in Kaspersky Total Security

    Posted

    I have used Kaspersky for 10 years and had no major issues until I moved to Windows 10, after which this issue arises every few weeks. The first couple of times I raised a ticket but supplying all the info Kaspersky need to assist is very time consuming so after a while I gave up doing this. The issue invariably clears up when they next issue a patch and in the meantime I just manually update every day. So, if you value your time you might want to just do this - when I did raise tickets they were unable to find anything wrong at my end and ended up telling me that the patch would sort it, so all my efforts were pointless.

    The problem is though that sometimes manually updating doesn’t work either, and I am in that situation right now.

    My subscription is about to expire and I cancelled my auto-renewal earlier in the year due to these repeated issues. After 10 years with Kaspersky I am reluctantly moving to another product as it just doesn’t seem to work properly with Windows 10 and has been very high maintenance over the last 12 months.
     

    Hi I have Windows 10 and no problem…

    Windows 10 have a lot of problems as operating system..

    Can you please post screenshot?

    and Also please create update report and upload it here pelase https://support.kaspersky.com/14837

    Notification from KTS software updater, new version of CCleaner, I already have new version.

    in Kaspersky Total Security

    Posted

    Hi,

    I had similar problem with WinRAR kaspersky offers version 5.70 but in same time when kaspersky offers this version on rarlab website was released version 5.80.
    Also K-Lite codec...
    There is a problem with checking really checking last version of programs….
    Kaspersky must enhance this or remove this update feature.


    I never updating via kaspersky…

    So please contact Tech Support
     

    Problem: if Windows SandBox (1909) is activated, Kaspersky does not work because it does not detect a virtual machine (tested on several computers)

    in Kaspersky Total Security

    Posted

    @Madrianrey hello,

    Is there a possibility to test the issue with KIS 2021 beta (https://eap.kaspersky.com/)? Does the issue persist in this case?

    I test in a VM Windows Insiders fast ring and other programs but I think that will use a Security’s Solution in beta level isn’t recommended. Can I use a beta without a licence in a VM?

    Thanks,

     

     

     

     

    Yes it is not recommended but it is virtual machine not REAL system :) and in virtual machine you can do whatever you want…

    And Yes beta version you can activate for FREE (beta keys) or click on activate trial.

    Problem: if Windows SandBox (1909) is activated, Kaspersky does not work because it does not detect a virtual machine (tested on several computers)

    in Kaspersky Total Security

    Posted

    Hi,

    Welcome.

    Similar problem i have with virtual machines and kaspersky have also problem with safe money (there is a bug) and KL engineers must turn off one feature that enabling virtualization technology in program kaspersky. 

    This wiil be fixed few weeks with database update probably or with next patch (j).

    And also in past i can not use virtual machine if virtualization technology is enabled in kaspersky because must use only in one product - vmware (for example) or kaspersky...

    KIS disconnected and reconnects after patch updates H and I, but not in other normal updates. [Closed]

    in Kaspersky Internet Security

    Posted

    Okay so last uninstall via control panel save only license data, program settings etc uncheck do not save program settings only license.. .

     

    Then download Kavremover and follow steps on web site for completely remove kaspersky, then do restart and clear temp files a guide how to clear temp files.

     

    After that install kaspersky do database update and restart PC check the problem now.

    IF still is there is a problem then contact tech support open ticket on https://my.kaspersky.com

    Difference between KIS vs KTS §

    in Kaspersky Total Security

    Posted

    Hi, 

    This will help you choose right edition for you. 

    Kaspersky antivirus is basic antivirus, kaspersky internet security i recomend this, offers aditional protection Like firewall, antispam, application control, safe money etc, and kaspersky total security have all of these both but offers password manager for storage passwords which will be autofill When you login (can be downloaded seperately with whatever version of Kaspersky). Also offers safe Kids and backup function for backup your files Like documents photos etc.

     

     

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