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DonKid

Kaspersky Employee
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Everything posted by DonKid

  1. DonKid
    Please, open a ticket here.
  2. DonKid
    Please, open a ticket here.
  3. DonKid
    Our support team is already helping with your incident via Company Account.
  4. DonKid
    Are you getting an error message? Any detection messages? Is Kaspersky completely blocking the connection? Open Kaspersky locally, click on reports and see if the blocking message appears.
  5. DonKid
    Please, open a ticket here.
  6. DonKid
    As Caos mentioned, did you submit the file for analysis? If yes, what is the result?
  7. DonKid
    Please, open a ticket here.
  8. DonKid
    Please, open a ticket here.
  9. DonKid
    Did you update the database and then activate the license?
  10. DonKid
    Have you purchased the product and lost your activation code? If purchased, did you receive the activation code by email? If not, please contact your reseller.
  11. DonKid
    Did you use KES 11.6 version before or did a version upgrade? Can you connect using another tool or via Windows MSTC?
  12. DonKid
    Por favor, abra um ticket aqui.
  13. DonKid
    Please, open a ticket here.
  14. DonKid
    Please, open a ticket here.
  15. DonKid
    You can install version 11.2 Please see this link.
  16. DonKid
    Quais os erros que estão acontecendo ? Coloque as telas com os erros para podermos analisar.
  17. DonKid
    You need to create an inventory task Using the Inventory task, you can view the information about executable files that have been run since the installation of the operating system on that computer. The number of executable files from one device does not exceed 150 000. When this limit is reached, Kaspersky Security Center stops receiving new files. To create the inventory task: Open Kaspersky Security Center. Go to the Tasks node and click Create a task in the right frame. Choose Kaspersky Endpoint Security for Windows → Inventory. Click Next. Follow the steps of the wizard. Run the task manually or want until it runs according to the schedule.Inventory includes the executable files of the following formats: MZ, COM, PE, NE, SYS, CMD, BAT, PS1, JS, VBS, REG, MSI, CPL, DLL, JAR, HTML. To view the list of executable files, open the administration console and go to Advanced → Application management → View the list of executable files.
  18. DonKid
    Please, open a ticket here.
  19. DonKid
    Por favor, abra um ticket no suporte, clicando aqui.
  20. DonKid
    Please, contact support here.
  21. DonKid
    Please, open a ticket here.
  22. DonKid
    Qual a versão do Kaspersky você tem instalada ?
  23. DonKid
    Por favor, entre em contato com o suporte, clicando aqui.
  24. DonKid
    Por favor, veja este link.
  25. DonKid
    Por favor, entre em contato com o suporte.
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