I replaced recently Kaspersky Internet Security with Kaspersky Plus. So, Kaspersky Plus was installed O.K., but Internet Security hasn't been removed in total. There is still a grey icon of Internet Security (which is disabled) in the menu bar of Windows 10 (ver. 22H2). Also in the Program Files there is still a folder of Internet Security. Thus, pls advice if I must remove in total Internet Security by using the tool Add/Remove Programs in the Control Panel of my Windows.

Добрый день. Чтобы начать пользоваться антивирусным решением необходимо зарегистрироваться на портале Kaspersky Business Hub, создать рабочую область, а затем уже из получившейся консоли загрузить необходимые для установки файлы на рабочие станции. https://support.kaspersky.com/Cloud/1.0/ru-RU/169565.htm

Месяц назад купил 35 лицензий на официальном сайте, письма подтверждающего так и не получил. Я так понимаю там должна была быть ссылка на дистрибутив. Сам ключ мне прислали, где взять дистрибутив? Написал в службу поддержки, вопрос не решается.

Extensiones en Chrome Versión de Chrome (actualizado antes de tomar la captura) Versión KPM Versión de S.O. Gracias por responder, quedo atento por si necesita mas información.

Hey i had this problem when i uninstalled kaspersky Premium and the Kaspersky VPN at the same time. i installed both by the inclusion of Kaspersky premium option to install the VPN. Once the install was complete they were both running, Kaspersky premium setup walk through was going and would not accept my account email link or even my generated activated codes giving the same errors despite me being in my country in the same place i bought it on the same internet provider. After many failed attempts i noticed the VPN was installed and was running in my system tray notification area but was not connected to a server. I simply connected to my local country and the activation worked. I was already in my local country lol but the vpn not connected prevented their system from allowing my activation code to work. I hope this helps 🫡 I'm sure i've had this error years ago too, probably an oversight in QA. So yeah try a free vpn server from kaspersky, a new vpn or a new internet connection like a mobile hotspot or something and connect to your local country. It worked for me 👍

Hi there, here is mine: INC000017944237 🙂

установите антибаннер, который блочит

Hello @User23837, @NightWlkr, @SnoopyLady, @Mehedi Hasan Mahib, @ZCX, @Sumith7 & @SkyDemon: *From support, please post the incident request number for the case (you've) logged with support, it's prefixed with INC000, for those who have not yet logged a case *please do so* & post back the incident request number, prefixed with INC0000? On the support page, Kaspersky Customer Service, select Email & fill in the template as follows, note, IF (you're) not using Kaspersky Premium select (your) application from the drop-down-list (1); provide a *detailed-history* please: *Note: do not select the AI-bot to log the case* Thank you🙏 Flood🐳+🐋