Hello @TINATINA, Thank you for posting back! There's no Kaspersky PURE help desk - that we're aware of, all Kaspersky support is available via Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts OR https://support.kaspersky.com/b2c/global#contacts. If (you) engaged with Kaspersky support to the point (you've) detailed above, where the Kaspersky engineers have provided trouble shooting steps & data analysis requests, then an incident request will have been raised, it's prefixed with INC0000*; IF you choose not to share it, no one can offer any further assistance, equally; IF(you) refuse to assist Kaspersky by providing data for them to *analyse* to assist (you) it's nigh on impossible to help you; the Kaspersky team don't have crystal-balls, x-ray vision or magical powers; please read the Support Rules for Kaspersky Software: 7. Rights and Obligations of the User When communicating with Technical Support/Customer Service specialists, the User must provide Kaspersky with timely responses, information about the purchased License, and any information reasonably necessary to properly process the request. And don't fret about the red-herring double-vpn, it's not available for android & never was. Bottom line - it seems to us, by refusing to provide the incident request number, you don't actually want to be helped. We wish you all the best. Thank you🙏 Flood🐳+🐋

Merhaba Windows 11 kullanıyorum. Yönlendirici özelliği geri gelecek mi ? Şu an için kaldırılmış durumda. Modem/Router bazında vpn ayarları yapmak için oldukça kullanışlı bir ayardı.

ok thx then i think we can close this topic i keep an eye on hmpa and mark this as false postive. best regards

требуйте возврата

@scip This folder contains files necessary for the Protected browser (Safe money). When you start it, files and settings are transferred here from your regular browser(s). There are no detections in the second system, because these files simply don't exist, I guess. Most likely, this is the Sophos engine, which often gives false detections, a lot of files seem "suspect" to it.

Было бы чудесно: 1. Чтобы поиск искал название и в папках 2. Пусть, наконец-то, заработает нормально исключения в игнорируемых для айпи, а лучше сделать нормальные маски для этого. 3. Поубирать автозаполнение для приложений (Android), где тупо веб... и в исключения н добавить, и запаривает закрывать сохранение. 4. Нормально заработало автозаполнение, если выбираешь только определённую страницу, где должно работать... 5. При открытие заметки, чтобы центрировалась на экране ноута, а не залезала постоянно за края, каки другие записи... P.S. Аналоги хуже, не вопрос, но и болячки многие долгие и слишком долго и не всё фиксится, жаль.

Thanks 4 replys so i guess its false positive but why they are in the kaspersky folder even when they not belong to kaspersky ? and why they reinstall even when i quarantine or delete ? and my second rig doesnt have these false postives..? best regards

100%. Подпишусь под каждым словом.