I checked and there are no Cyberlink apps in the restricted group, in fact there aren't any apps in the restricted group.

Check if in Intrusion Prevention -> Manage Applications, there are any Cyberlink app / exe / service in restricted group.

Kaspersky Plus version : 21.36.6.614(a) Operating system : Windows 11 Pro x64 Build 26200 Here's a link for the free "Essentials" version but I use the version that comes with Cyberlink PowerDirector365, so I'm not sure the issue will also exist in the free version. https://www.cyberlink.com/downloads/trials/screen-recorder/download_en_EU.html?srsltid=AfmBOoqpqciu5GNZLWxJJcIW6L3Iapfg9VpBBjL3k80KjveFcktgyai-

Welcome to Kaspersky Community. Please provide version of KPlus and operating system installed. Link to download Cyberlink Screen Recorder 4?

Внимательно читать инструкции и делать пошагово, если не получается, то звонить в поддержку: https://support.kaspersky.ru/b2c/#contacts и попросить все сделать удаленно по возможности, либо по телефону пошагово консультировать.

Since some time I can't use Cyberlink Screen Recorder 4 (included in Power Director 365) anymore. I can start the program but it freezes and I need to stop it in the Task Manager. As suggested by Cyberlink I tried to run the program with the auto startup of Kaspersky disabled and it worked fine. As soon as I start Kaspersky Plus, the issue is back and I can't run Screen Recorder. PowerDirector works fine but screen recorder freezes after starting it. Any ideas or suggestions on how to solve this?

да все тоже самое. исключений нет, ни по статусу занятости, ни по половым признакам, ни по умственным ограничениям, ни по физическим. создание запроса в техподдержку и сбор данных - бесплатен, оплачиваете только покупку программного продукта

Yes, looks like a small bug in the cache, seems database signatures up to date and all protection modules enabled, and all status notifications are in green.