My Kaspersky

Why can’t my post be deleted by me?

I used to have an account (also named “DIVERSE”) on the Kaspersky forums. See http://cc.bingj.com/cache.aspx?q=%2bKaspersky+DIVERSE&d=4615470789690748&mkt=en-AU&setlang=en-GB&w=8KzoCnq3UaAy361cFyRLfozNukw-CVLW The account and all of the associated posts were removed. Why?

Every time I click the link in the email to verify my email address, it brings me to a page that won't load. It won't work on either my phone or laptop, and since I can't verify my email, I can't make full use of kaspersky despite paying a monthly subscription fee.

Hello there, since I signed in to My Kaspersky one week ago to manage the Safe Kids settings, I cannot login from my desktop PC. I know my username and password, but after typing them in, the “wait” symbol is moving, but nothing more happens. I’m on Windows 10, and it doesn’t matter if I use Firefox oder Edge. Logging in on the mobile phone DOES work, though. I already tried switching off Kaspersky Internet Security, but it didn’t help, either. Any ideas what the problem is would be are appreciated. Without a soultion I will have to try something different than Kaspersky Safe Kids. Thank you in adavance!

When I add a purchased key to my kaspersky account, does it active even if the device is not connected to it? Or will a key added to my kaspersky account only be activated when it is sent to a device?

hi I was changed my pc yesterday and i uninstalled kaspersky from old one. now i’m trying to add my new pc to my activation code. but it says “The code has already been added to this account.” i cant find any solution. thanks for any help.

I received my auto-renewal notice and my address listed is my old address. The bank cards associated with my subscription have all been updated with my new address. I cannot find ANYWHERE on Kaspersky’s website or application how to correct my address, only my name, email address, password, etc. Is this something I add/change in Password Manager? If so, I don’t even have my address in there. I’m not sure why there is no way to do this online, and if there is, it is IMPOSSIBLE to find. Please help. Thanks.

Hello I’m currently using a Total security license for 3 devices which is about to expire in 5 days. a couple of weeks ago I bought a new Internet security license for 4 devices but did not activate it or join any device to it. I noticed on “My Kaspersky” that the new license has been automatically activated and that the protection started the countdown. How to reset the license (days of protection) once I join my devices to it, in order not to lose any protection time?

Hello, I recently changed my phone number. My problem is that each time i try to connect to “my kaspersky”, the 2 steps authentication try to send a text message to my previous phone number. I desperately tried to find a way to access my profile to change my phone number but I keep reaching the same situation. In order to make any change I need to pass through the 2 steps verification. Please, can anyone help me with this problem.

hello, so I forgot the password, then when I did the process of forgetting the password, the email that entered was not a link to reset the password but an email for verification, I tried several times it was still the same, please help me this is my main account

Hello, I am using the internet security software on ma Android phones. However, the installation works, it won’t let me send commands to my phone after a while. Sometimes I have to manually open the APP on my phone until the command will be applied from MyKaspersky backend. but mostly I have to re-install the the app on the phone. I have a Xiaomi Mi9 and a Redmi Note 9s phone. All rights are applied and given during installation of the security suite on my phones. Do you have any idea WHY this is happening? I need it urgently working on my android phones...

delete license in licenses tab in mykaspersky website?

Everytime I verify my email to link to my kaspersky account it keep saying verification problem why is this? Related issue: 12503

I persistently get this error HTTP 404 - Not Found. when trying to go to My Kaspersky from the Internet Security dashboard. C:\Users\abdul>tracert my.kaspersky.com Tracing route to center-kl.geo.kaspersky.com [212.5.110.40] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 192.168.0.1 2 4 ms 4 ms 4 ms dnsr4.sbcglobal.net [99.99.99.99] 3 5 ms 5 ms 7 ms 192.168.1.1 4 10 ms 9 ms 9 ms 172.168.10.1 5 8 ms 8 ms 9 ms 185.14.249.193.tarinnet.info [185.14.249.193] 6 14 ms 13 ms 27 ms 172.16.20.73 7 29 ms 31 ms 22 ms 95.170.200.121 8 * 22 ms 12 ms 5.23.0.6 …