My Kaspersky

I cant find feedback for this forum.... So i created topic here. I cant login on this forum via mobile (i tried brave, duckduckgo, edge, firefox, firefox focus, samsung internet). I could not log in here in the past with brave (desktop pc) now seems working.

Today Kaspersky locked my galaxy j6 plus without my command and it keeps doing it i want to know if the sim watcher did it cause i dropped My phone and the sim card isn't connected to my phone

Hello, I changed company and I want to update my new email address but I can't find this option in my profile... How to do ? Thank

Olá, estou com uma duvida sobre o relatorio de ameças do security center. esse relatorio eu consigo programar o envio diario de informações sobre ameças diarias nas minhas estações ? ou ele importa isso para um banco e ficar disponivel somente depois de N dias?

i recently bought an acer swift sf313-53 and downloaded the free version of kaspersky. i get this notification every day: Event: Error connecting to My Kaspersky Component: Protection Reason: Failed to connect to My Kaspersky. Please check your Internet connection and try again. i can log into my kaspersky just fine on the browser. i can see that my subscription is active and my laptop is connected. everything is updated and i don’t have the password manager downloaded. how do i fix this?

Hello people, I have some old expired licenses on My Kaspersky Page and I would like to hide them. But there’s no HIDE button anymore. How could I hide them? Thanks

I have clicked “resend verification email” many times, but I am not receiving the verification email. Please help! The email is NOT in my spam/junk folder.

Hello, Since the UI change of My Kaspersky, I couldn’t find where exactly I can view “My Support Requests” as it used to be before. I’m asking, because I want to sometimes reply to my own message with updates, but I can’t. So I have to make a new support request each time, which is very annoying.

Dear Colleagues, Would you be so kind to tell how to turn off the 2FA on account because I lost access to authentication app. I can access the account using cell phone pass recovery but I cannot turn 2FA without the code from app (or using of sms pass code as an option). There is no specific FAQ on the issue.

So I can’t use my headphones anymore. I plugged it in and the thing wont work. It happened since I download kraspersky. The application seems very trust-worthy but this problem is weird. Do you have any idea how to resolve the problem? Does it have anything to do with trusted application?

Hi, Few weeks ago I renew my debit card, so I have gone to change the payment data in order to renew my license. I log in My Kaspersky with no problem. In All my licenses I click in Manage suscription, which redirects me to “shop.kaspersky.es/enduser-portal/login” (My Kaspersky is in Spanish). However, when I try to login I get an error message, telling me to check my email and password. Both are right (I have even changed my password just in case I was using the wrong one, although I didn’t have problems login in My Kaspersky). I have tried the Forgotten password option and changed my password again through there but nothing, still the same error message when I try to …

Hi, Some time ago, it was enabled the option to activate 2FA on My Kaspersky website in order to have a better protection for the account. But I noticed that there isn’t any section where I can create backup codes if I both loose my SIM card and my smartphone, or even worse, if someone stole my phone with my SIM. If something like this happens, I could loose access to My Kaspersky. Why isn’t possible to create backup codes? I think that should be added as soon as possible. Thanks

When I try to log in to My Kaspersky I am asked to use a code that should be sent to my mobile number. Unfortunately, I am currently roaming outside the country of this number. As a result, I am not recieveing any codes. Is there another way to log in without this code? maybe a code from the authenticator app? I am not getting back home before 3 or 4 months and I need to be able to manage my Kasperski acccount during this period.

Can 2 my kaspersky account have the right to control 1 device at the same time? 2. Can a license code be saved in multiple my kaspersky accounts?

Im trying to access My Kaspersky but it says i have to reconfirm my password. However, when i put in my password, it says error. Says the same thing when i try to change my password as it says its been 180 days since i change my password so i have change it, according to website. Im sure my password is correct because if i write down gibberish, it says invalid password instead.

Hello, I received email below screenshot and I wonder if this is a legitimate email or not. I have been using the my Kaspersky App Free and got curious why I received an email like this. Thank you.

first of all, have a good day, I accidentally entered the wrong e-mail address while opening my mobile my kaspersky account and therefore a verification was sent to this address. The e-mail I entered was being used. can the person using this account complete the installation of my kaspersky and see my device? What can he do if he can see? thank you in advance for your answers

I keep getting errors in the zip code part. What should I do?

Hello, I want to contact the Administrator of the Forum here, what should I do? Greetings B. P.

When I try to open Kaspersky on my computer, I am asked to log in, however if I do, I am shown an error. Unable to connect to my Kaspersky. Is there an outage, or is the issue on my side?

Hi, I recently purchased kaspersky internet security license for 1 pc for 3 years. Currently 1074 left . I wanted to used kaspersky password manager, but that comes in kaspersky total security. I want to buy kaspersky total seurity for 1 pc for 3 years. How can i upgrade it? Will i need to pay for only 1074 days or i need to buy fresh license of kaspersky total security for 3 years? Will i have to pay amount for complete 3 years or i just need to pay the difference amount in the license.

Some background: I currently have a Windows 10-based laptop and Android-based cell phone. My current Kaspersky subscription allows me to protect up to 3 devices. I seem to have no trouble accessing My Kaspersky from my laptop. Up until I got a new cell phone last month, I had never installed any Kaspersky products on any of my previous phones. I do not recall having much, if any, trouble with the initial installation process of Kaspersky Security Cloud on my Android OS-based cell phone. If I recall correctly, I downloaded the Kaspersky Security Cloud app onto my phone via the Play Store, read and accepted agreements, tapped "Mobile protection" within the main window o…

I have lost my device huawei mate 20 lite now all of a sudden antitheft is off i cant take mugshots or erase device can anybody help me please

¿Existe algun comando para iniciar sesión automáticamente en Mykaspersky?? Encontré este en la web: vp.com license /add <activation code or key file> /password=<password> Pero solo es para introducir una Licencia en formato XXXX-XXXX-XXXX-XXX-XXXX Yo quiero colocar mis datos de MyKaspersky (correo y contraseña) ¿Es posible? Necesito crear un archivo batch que haga esto, pero no tengo el comando aún.

Hello Kaspersky Expert Team: @Igor Kurzin, @Anton Mefodys, et al. Kaspersky Online Chat "Send" transcript, not working, since mid Feb 2021, may have been before, mid Feb is when it was formally logged. Chat ops have to manually send transcripts. Another Live Chat OLC failure. So much for automation🙄 Thank you🙏 Flood🐳 +🐋