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Kaspersky Password Manager

Get help with Kaspersky Password Manager for Windows, macOS, Android and iOS
  1. Danila T.
    Started by Danila T.,

    Kaspersky Password Manager is a multi-platform solution which securely stores all your passwords and automatically enters your credentials on websites and in applications. With Kaspersky Password Manager you no longer need to create and remember different passwords. You can automatically sign in to your accounts and not worry about the security of personal data you enter. Kaspersky Password Manager generates strong and effective passwords that will protect your accounts from hackers' attacks. All sensitive data is stored encrypted in a cloud vault, which allows synchronizing it across all your devices. You must have a My Kaspersky account in order to use Kaspersky Pa…

    • 0 replies
    • 15.1k views
  2. Danila T.
    Started by Danila T.,

    Hello! If you can't find an answer to your question in the Knowledge Base and through searching the community forums, you can create a new topic with a question. Before you post a new topic in the Kaspersky Support Forum, please read the Forum rules. When creating a topic, be sure to specify: Version of your operating system (How to find the version of your operating system). Name and version number of the Kaspersky application (How to find the name and the version number of a Kaspersky application). Explain in details the nature of your problem. If necessary, attach a s…

  3. adelaide

    Hello I'm running Kaspersky Total Security 21.3.10.391 (j) on Windows 10 Version 22H2 (I feel I should point out my hard drive is currently failing). Last Thursday I got a Windows notification from KTS saying "Login to your My Kaspersky account has been detected" which was a mystery to me, until I figured out it was probably a tab open to My Kaspersky which had refreshed as I'd sped by it and "re logged in". I do, however have 2fa turned on, so this still concerned me. I changed my MK password and also my Kaspersky Password Manager Main password out of an abundance of caution. A few times now in fact. One reason is that the notifications have happened again when I ce…

  4. Magnov
    Started by Magnov,

    Hi there, booted my computer today and a message pop up appeared telling me i should install latest KPM version. when i try to install it, "Unknown Error" message shows. Any ideas? Thanks.

    • 3 replies
    • 6.8k views
  5. Guest
    Started by Guest,

    How can I turn off the annoying “Update Password?” pop-up that I have to say “No Thanks” to every time I try to go to one of my sites I log into? I am afraid I will accidentally click the OK some time and it will change my password and I don’t want it to. I want this to quit popping up and asking me.

    • 0 replies
    • 1.5k views
  6. KDcyp99

    The release notes of the latest version of Kaspersky Password Manager confirms it checks for possible password leaks and I have had 2 such reports of different passwords, however I believe they have not been leaked or compromised. Does anyone know how this report is triggered, what makes it believe/how would they know that a specific password has been leaked/compromised? I use KPM across different devices and multiple platforms as intended. Surely this wouldn’t trigger the report as if ‘unexpected users’ are logging in? Maybe it will report for all passwords not changed within a set time period??? Can Kaspersky please reveal this information as it is not in the release no…

    • 7 replies
    • 5.6k views
  7. Guest #7855

    After the new installation of Kaspersky Password Manager, before the system restarts, the icon in the system notification bar disappears. Checking Task Manager shows that the gui process disappears and the service process is still there. After that, whether it is manual or system restart, Kaspersky Password Manager User interface never works. Check the official support article and find that there are similar problems, but after reinstalling the password manager according to the prompts, the problem is still there. Would you like to ask if you have similar problems? How to solve it? Thank you! Attached there are two logs generated when the password manager is running, I do…

    • 27 replies
    • 7.8k views
  8. wh117
  9. kevinbret
    Started by kevinbret,

    hi, I am a web developer, I have a simple little question to ask, Is it normal for the password manager (KPM) to feed inputs (text) that have the autocomplete attribute set to off? In one of my user administration modules, when I want to modify a user it replaces the login of the user being modified with mine. What is the KPM basis for matching fields and feeding them? I tried changing the name and id of the input, but KPM still feeds it. thx for your help

    Flood and Flood's wife
  10. rer.mac

    Well, I’m a Kaspersky Plus subscriber and I use Kaspersky Password Manager a lot, mainly because of the browser plug-in integration. However, over the past few days, the plug-in has simply stopped working. I use the Opera browser, which is Chromium-based, and the plug-in version is 25.2.6.1. I’ve already tested it on other browsers and the problem remains exactly the same. The extension icon appears dimmed, and when I click on it, only a small white loading window opens with the message “please wait,” but it never starts. My Opera version is 131.0.5877.74 Has anyone else been experiencing this problem recently? Any solution?

  11. SNH

    Several competitor products have this, and it's a very good fail-safe - if I delete an entry, possibly by accident, I want to be able to restore it. Right now the app is very unforgiving - when I delete an entry by accident it's lost forever. Instead, it should be placed into the bin and deleted after, say, 30/60/90 days.

  12. Donovan

    Hi everybody, I am starting to use Kaspersky Password Manager, and I am pleasantly surprised that the Passwords can be classified in folders. But then, I wonder why it is not possible to create subfolders to make it even easier to classify ? I would like to have only 3~5 principal folders, each divided into subfolders. Thank you ! Donovan

    • 3 replies
    • 6.3k views
  13. David Johnston
    Started by David Johnston,

    Why do I have both a red and a green key in the menu bar-- both appear to be pinned and on.

    Flood and Flood's wife
  14. a531

    Should I just delete all my passwords in Google and Edge, and create new ones as I visit the websites?

    Flood and Flood's wife
  15. king_linux
    Started by king_linux,

    Hello, I was wondering if there is a plan to implement biometric input on windows devices? KPM and Kaspersky plus would really benefit from this feature and improve my user experience tremendously. The current functionality in windows works but typing a password each time opens more security risks and more importantly is a major inconvenience when using complex 20+ character passwords. The most common scenarios include usage as a device admin and requiring the use of copy and paste from KPM, just to input the admin password for Antivirus setting changes periodically. From a security perspective, logging into KPM upon windows starting up, allows internet pages to …

  16. paolovic
    Started by paolovic,

    Someone could explain to me why a company like Kaspersky that work for the security online dont have a two-factor authentication in the Password Manager. I have tried different password managers and they all have this option inside for 100% protection. Maybe I missed something. How I can be sure that nobody entry in my password manager without two-factor Authentication!

    • 5 replies
    • 5k views
    Flood and Flood's wife
  17. Flood and Flood's wife
    Started by Flood and Flood's wife,

    2FA has been released, use your mobile phone or authenticator apps to get security codes. Kaspersky recommend setting up authenticator apps on several devices. To activate, sign into: https://my.kaspersky.com/MyPasswords#/masterpassword(modal:myaccount/security) In ACCOUNT SETTINGS, Security, setup: two-step verification Set up your mobile phone number. Select a verification method when you sign in. ✅Security codes are sent to your mobile phone number by SMS. ✅Security codes are generated locally by an authenticator app. ? ??‍♀️ --- Reference docs: https://support.kaspersky.com/14245#block0 What's new "We've introduced two-factor authentication when connecting…

    • 0 replies
    • 8k views
    Flood and Flood's wife
  18. Tomer84Jx
    Started by Tomer84Jx,

    Hey, If I’ve a few usernames and passwords in one site (like Gmail accounts), Why I can’t save them separately and I get a one box with all the logins?

    • 2 replies
    • 1.9k views
    Flood and Flood's wife
  19. ALIUNIDO
    Started by ALIUNIDO,

    I have been using KPM for about 5 years so far, and today I faced a very huge logs data folder with a size of “20 GB” in program data, specifically in this address: “C:\ProgramData\Kaspersky Lab\Kaspersky Password Manager\Logs” What is the purpos of having and keeping these files, Shall I remove it or not?

    • 1 reply
    • 2.8k views
  20. leotavano
    Started by leotavano,

    Hello, I would like to know if the default settings of all Kaspersky products are already ideal, is it necessary to change anything? Let me know what you think, thank you.

    • 0 replies
    • 5.8k views
  21. anonymouze
    Started by anonymouze,

    what kind if WORTHLESS software is this? doesnt automatically register apps for which i have the web credentials set, overlay over login field is SO annoyingand unlike web it doesnt give you the option to save or manually edit on the fly... the audacity to charge money for this garbage.

    Flood and Flood's wife
  22. Raimgash
    Started by Raimgash,

    Hello Today I remembered that there was a problem some time ago and I forgot to mention it in the forum in case it was useful to someone: I have been using password managers for several years, I started using Bitwarden, which is free and then added the Kaspersky password manager and I have kept both constantly updated. Some time ago I had to format my PC, when reinstalling the Kaspersky software a problem arose. To do so, the system asked me for the password to access my My Kaspersky account, but that password is stored in the password manager, so I needed the password (which I didn't have) to access the password that enabled my access to the My Kaspersky accoun…

    Flood and Flood's wife
  23. ubnt

    Activate the password tool in more than one Gmail account belonging to the same person.

    Flood and Flood's wife
  24. DJServs

    Hello together, more and more websites support 2FA authentication. So it would be nice if there will come an integrated “authenticator” functionality within the next versions of kaspersky password manager, so i dont need an additional authenticator app on my smartphone anymore.

    • 0 replies
    • 1.4k views
  25. JerryLinLin

    Now each time i want to unlock my vault i need to input my main password. Is it possible to add the support of Windows Hello or fingerprint for unlocking the vault?

    • 6 replies
    • 1.6k views
    Flood and Flood's wife

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