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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. Localhost
    Started by Localhost,

    I am experiencing an issue with installing KiS. I am getting always the same message: We couldn't establish a secure connection with the application's source. I have tried everything. Any possible solution? Thanks, Manos

  2. nexon
    Started by nexon,

    When open google page kaspersky protection addon is red why? Web analysis enabled... EDIT : Fixed! Solution : in browser setting i deleted cookies and cache from the whole period. And seems to be worked now.

  3. Kiula
    Started by Kiula,

    I get stuck isntalling Kaspersky Inetrnet Security with message: Error 27300. Error installing driver klgse.sys_x64. Error code:-2147024894 Can someone help me please

  4. mahmoudkhater97
    Started by mahmoudkhater97,

    Hello i bought a new activation code for my kaspersky , but when i feel it they asked me to change the region , and when i entered to my account they told me that i should contact the center to change it so how i change it

    Flood and Flood's wife
  5. FHa

    The “safe money” browser from Kaspersky Internet Security successfully opens on banking websites, but it overlays a popup saying “report problems” to the bottom right of the banks website. For some banks, it blocks the “Ok” button of the website. Can this “report problems” popup be disabled of moved in configuration? I have asked this question to the support already but did not get any reply.

    • 4 replies
    • 1.2k views
  6. borkduck

    Vulnerability scan is detecting/neutralizing an object; how can I see what the object is that it’s neutralizing? Am attaching a shot of the export file for the scan. Thanks, bd

    • 6 replies
    • 1.2k views
    Flood and Flood's wife
  7. Guest

    I installed this version clean while keeping the necessary data from the previous installation of version 20. Now I see that there are report events in the file anti-virus section for different .msi files that are present in the system or removable drives. I scanned one of them located on a removable drive, and the reports about it ceased, I had two of those events from different days when I plugged the drive in. The files are all safe, some are installers for programs like Evince, and some for things like Nvidia PhysX. In the system they are located in C:/Windows/Installer. Should KIS be reporting these events if logging of all events is not enabled? I tried to find the …

    • 0 replies
    • 1.2k views
  8. Guest #18306

    Hello, New user to Kaspersky internet security 2021 i have moved from ‘Panda dome’. ​​​​​​​1.There is differents between Kaspersky internet security 2021 to 2020? ​​​​​​​2.As i said i have moved from ‘Panda dome’ and in Panda i had option to turn off the computer every time full scans were finished. How can i do it in Kaspersky? 3.Hebrew language are available?

    • 12 replies
    • 1.2k views
    Flood and Flood's wife
  9. n1hk

    Hi, I’m having problems downloading “Unminable” (crypto mining app) from their website. The zip files appear empty after the download is complete & when launched for setup the “Miner Files” are not available. I’ve tried to add the folders to the file exclusion list inside kaspersky but still no good. Has anyone overcome the same or similar issues when downloading crypto miners? Any help would be appreciated. Thanks.

    • 2 replies
    • 1.2k views
  10. Fermin Chong
    Started by Fermin Chong,

    I have 2 computers with Win 10 in a small business runing in my home. I have a program or aplicaction running in Computer 1 and we are connected to the same private network and I have access to that program from Computer 2. In order to access and run the program in Computer 1 from Computer 2, I have to disable Kaspersky Internet Security in Computer 1 and everything work fine, When I enable Kaspersky Internet Security in Computer 1, from Computer 2 I CANNOT access the program in computer 1. What can I do with the configuration of KIS in computer 1.

    • 0 replies
    • 1.2k views
  11. assaf
    Started by assaf,

    I have tried to use this decryptor and for some of the files the decryptor said the file size too large. What can be done with this problem?

    • 2 replies
    • 1.2k views
  12. LICIL

    I’m using a desktop PC: Windows 10, Home, 64-bit. From out of nowhere, seemingly, the same error recurs: “Error during an encrypted connection scan in a Kaspersky application” (“Latest update: February 8, 2021 ID: 13720 I have not installed any new software or added any new extensions to Firefox or to MS Edge. Furthermore, the errors repeatedly point the same: “Error while scanning the encrypted connection with cache.api.intel.com,” etc. When I scan the website with OpenTip it indicates “Good.” I’m given the choice of either adding the website to exclusions or to Ignore the notification. But, as I say, this happens every time we start out PC. All comments and sugges…

    • 0 replies
    • 1.2k views
    Flood and Flood's wife
  13. Selva
    Started by Selva,

    i have used kaspersky internet security. now expired. can i go for internet security renewal of kaspersky standerd. suggest , thanks in advance.

  14. magma

    Hi there... i ve seen that sometimes Kaspersky I/S (AVP 20.0) loses network connections (already trusted) - actually wipe it at all - sometimes with reboot come again - sometimes not... I have to say - that this happens 1 at 20 times pc reboots/starts but is somehow bad - previous versions not have this problem... Thanks in advance...

    • 3 replies
    • 1.1k views
    Flood and Flood's wife
  15. Thiago Lobo
    Started by Thiago Lobo,

    Does anyone know how to disable this apparently new function? Now, when I'm playing some games, there's always two icons showing on the bottom right corner, which seems to be something like an audio icon and other looks like a refresh/update icon. I tried clicking it to find out what they were and Kaspersky shut my game down and told me I've blocked graphic hardware access to that application. So, I promptly learned it had something to do with Kaspersky Internet Security. The problem is that I've already trusted the application, everything is working fine again, but these icons still appear. How can I make them go away? Is there any way to tell KIS to stop monitoring this…

    • 0 replies
    • 1.1k views
    Flood and Flood's wife
  16. MarcoBa
    Started by MarcoBa,

    Hi, I have KIS and W10 Pro, and am a developer in VB.NET (VS2017/VS2019). In one program there are calls to any of the default apps (i.e. Acrobat Reader for *.pdf, Excel for *.xls* and so on), outside of my program. The calls are issued by “Process” command that essentially make a call to the default app for the extension. Everything was smooth up to approx 1 week ago: from that moment the calls have become *extremely* slow. On an i7 machine I am talking of approx 2-3 secs compared with maybe 0.2-0.3 secs before. This happens both for running source version and compiled version, and also on another PC running W10 home + KIS. Looking for the cause, I reinstalled W10 P…

    • 3 replies
    • 1.1k views
  17. bkjernisted
    Started by bkjernisted,

    My windows 10 computer told me I had errors on my harddrive. I fixed the errors but now kaspersky internet security will not open and I cannot update it.

  18. Kalaaq

    Hi. Kaspersky Internet Security did not inform me that it’s File Anti-Virus subsystem was making an interference in the installation of Oracle_VM_VirtualBox_Extension_Pack-6.0.20-137117. I’m talking about the Notification and Logging (Reports) subsystems. I’m not talking about the File Anti-Virus subsystem. (Whether my setup was problematic, or VirtualBox did it non-standard, or Kaspersky File Anti-Virus made a wrong interference, can be target of another discussion. For the record, I tested disabling Kaspersky File Anti-Virus thanks to a VirtualBox forum user who noted his experience with a McAfee file anti-virus!) Of course it would be solved much sooner and easier …

    • 8 replies
    • 1.1k views
    Flood and Flood's wife
  19. ROBIN HERRING
    Started by ROBIN HERRING,

    I have downloaded the anti-virus but the icon isn't appearing to show me its working

  20. SoxSideIrish
    Started by SoxSideIrish,

    Windows 10 KIS 21.3.10.391G When I play a video I receive a message about embedded keys and the allow or deny question. Trying to figure out what to make of this. Odd the log shows allowed, I didn’t click anything. I am thinking maybe Microsoft didn’t white list something. Application: Movies & TV Application name: Video.UI.exe Protocol direction: Outbound Protocol: TCP Status: Allowed Remote address: 2600:1407:1c00:187::57 Remote port: 443 Local address: (cleared) Local port: 56153 Zone: Public network User: DESKTOP-B05644N\doyle User type: Active user Rule: KLPublic

    • 1 reply
    • 1.1k views
    Flood and Flood's wife
  21. Dargil
    Started by Dargil,

    i am currently using KIS on android. I tried to open a phishing test website and the website shows the text as shown in the picture. Does it mean that KIS on my android doesn't work well in blocking phishing websites?

    • 1 reply
    • 1.1k views
  22. Guest #21448
    Started by Guest #21448,

    hi a few days ago my computer got a virus or ransomware .wrui that encrypted my files and i want to know if karspersky can remove it from my system and if there is any way to decrypt my files

    • 0 replies
    • 1.1k views
  23. nexon
    Started by nexon,

    Interesting that most important feature stopped working (i see it on detailed reports). So blocked then deleted then was stopped system watcher etc... Next thing is when you see this : System watcher was stopped yesterday 1/28/2023 time: 5:11 while was stopped also detected threats from 5:11 to 5:12 (12 items was blocked or deleted) and after this 5:15 was system watcher finally started again. Can someone explain this illogical situation to me?

  24. tomasmedek
    Started by tomasmedek,

    Hello everyone. I’m new to Kaspersky and I have this specific problem: when I connect to VPN via “Check Point Endpoint Security VPN” it instantly kills Chrome. No way to restart it. No way to end processes in task manager. Closing VPN didn’t restart Chrome anyway. The only solution is to restart computer. I have to use “Check Point Endpoint Security VPN” because of my job. It is the only allowed way how to connect to the company I’m working for. Any ideas how to fix it? Thank you!

    • 3 replies
    • 1.1k views
  25. Guest #13240

    Kaspersky app updating and shutting systems down .. not restarts just 100% cpu usage not allowing the workers to work...

    • 2 replies
    • 1.1k views

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