Android, Fingerprint not working on Xperia 1

[Fabian]

Fingerprint not working on Xperia 1 to unlock apps. It's being caused by Android 11 OS update or there's something else? ???

[Flood and Flood's wife]

Fingerprint not working on Xperia 1 to unlock apps. It's being caused by Android 11 OS update or there's something else? 😠😠😠

Hello @Fabian, 

Welcome!

1. Did fingerprint authentication work before the OS update? 
2. Which KIS version is installed? 
3. IF KIS is uninstalled does fingerprint authentication work? 

Please let us know?

Thank you🙏

Flood🐳 +🐋

Resource: 

Read before you create a new topic! tutorial by @Danila T. 

[Fabian]

Hello @Flood and Flood's wife 

Here I'm sharing answers to your questions.

 

1. Yes.

2. 11.69.4.5763

3. Fingerprint is one of the options to deploy app lock via KIS. The fingerprint is working correctly at the OS level (if that's what you mean), but it's not working to set app lock in KIS.