June 23, 20215 yr Cannot install mentioned. Driver issue is coming…. it is telling that it cannot install ……….exe driver. My system is up-to-date, BTW.
June 25, 20215 yr @Berny Please reply quick. I gonna need it quick 😥 ……….Or else my laptop is prone to viruses…..
June 25, 20215 yr Hi, Please review: Link Regards @CaosSorry to inform but this thread is complete cxxx. There are no fixes. tried everything but failed :-(
June 25, 20215 yr @unkasperamHi,You have to open a support ticket in my Kaspersky, and send getsysteminfo (gsi), and logs for review what is the problem.There are very many causes for this error, including leftover Kaspersky drivers in system32, Services for devices not running, too many filters installed, .NET errors, conflicting network adapters, system file corruption, etc.Please contact Tech Support: https://my.kaspersky.com/support/Please attach the following items to your Tech Support request: 1. Description of the issue.2. Screenshot of error3. GSI4. Installation logsTech Support will need the following logs:- kl-install-yyyy-mm-dd-hh-mm-ss.log.enc1- kl-setup-yyyy-mm-dd-hh-mm-ss.log.enc1- kl-preinstall-yyyy-mm-dd-hh-mm-ss.log.enc1- setupapi.app.log- setupapi.dev.logThe last two files can be found in \Windows\inf folder. How to collect logs: http://support.kaspersky.com/general/dumps/2042Regards\
June 25, 20215 yr Attached everything…..GSI, Logs……. everythingWaiting for team to respondIf no successful fix found then I might choose another AV.
June 25, 20215 yr @Berny Still waiting…. are you up there?Please respond…@Caos Had been helping me but what about others(tagging other people)]@Cal @AnWiFr @RohanRao @Action @SibD @X-Designers @Ramshad @JOSEPH @jose @adam_2447 Others- See if u guys can help
June 25, 20215 yr @Derekchen-TW @fatemeh.banaei @andrew75 Hello can you help?It is a new installation of the trial…I wonder if the .exe file is corrupted…Shall I use some other exe?Could the other guys attach the file?
Cannot install mentioned. Driver issue is coming…. it is telling that it cannot install ……….exe driver. My system is up-to-date, BTW.